We bought a car here and Jose Fernandez never paid of our trade in. He said he wanted to make…read morepayments on it till he gets back on his feet. Buyers beware !!

After searching for the perfect car all weekend long I'm SO glad google sent me to JMC auto group…read more Their service is exceptional. I sent them a message on Facebook asking if a particular car was still available and not even 2 minutes later I had a response from both Jose and Julie. After making my way down to see them, the second you walk into their office you're greeted by a wonderful sense of home. Their office is perfectly decorated to ensure your comfort. Makes you want to take a nap! The entire process from test driving to financing was a breeze. It was my first time buying a car so Jose made every effort to make sure it was flawless. I would definitely recommend Jose and Julie to my family and friends and everyone else! Thank y'all so much!!

Tom Reed is the best over at Ferrari! Such a great experience working with him and so fast too-…read morejust like the car. They have a huge selection of these amazing vehicles and it was hard to decide on which one! Great experience!

I'm nothing if not proactive, which is why I've begun planning for middle age. I might look like a…read moresvelte 28-year-old American Psycho, but I've grown impatient. Why wait for male pattern baldness and gynecomastia when I can shave a Friar Tuck bald spot on my crown and buy implants? A mid-life crisis is inevitable, too, so I needed a flashy set of wheels. That's why I visited Ferrari of San Antonio and spoke with Darin, a pre-owned manager who knows a thing or two about high-performance luxury automobiles. What impressed me the most about this dealership was the lack of stuffiness; the staff were approachable and relatable, not the least bit condescending or snooty. I imagine many of their clients live in the neighboring Dominion -- an ultra ritzy, ultra exclusive gated community peppered with multi-million dollar mansions -- but they treated little ol' me as though I were a movie star. I let Darin know upfront that I intended to spend no more than $150,000, a price at the lower end of the Ferrari spectrum. I was surprised when he escorted me to a gorgeous 2013 convertible with a paltry 7,000 miles on the odometer. The price was a very reasonable $129,900, well below my self-imposed limit. I fell in love with the styling and the color ("Argento Nurburgring," a fancy term for metallic silver), but I'm leery of convertibles. Yes, they would show off my striking new Friar Tuck look and bouncy implants, but I worry about leaks and mechanical malfunctions*. Darin also pointed me to a sporty 2012 458 Italia in Bianco ROS (essentially pearl white) for $212,000. I had enough in my account to write a check, but I like to keep at least $100,000 available in case of an emergency. He offered a finance plan, but I was adamant about paying in cash. I vowed to return in the near future and check out their new arrivals. Darin handed me his business card and encouraged me to check out their virtual inventory online. The quality of service I received from him never wavered, even after he realized I would not be making a purchase that day. If you've ever dreamed of owning a Ferrari (and let's face it -- most of us have!), then consider dropping by Ferrari of San Antonio and browsing the inventory. Most boxy urban assault vehicles run upwards of $50,000 (some considerably more), so why not go all out and drive something brimming with class and style? Get a tattoo you'll soon regret, convince yourself you love hip hop, and pull up to your millennial girlfriend's place in a Ferrari! *Leaks and malfunctions related to the convertible, not leaks and malfunctions related to man boob implants.

First Lincoln purchase. Had a great experience with Scott on the purchase and John on the technical…read moresupport.

*** If I could give North Park Lincoln at Dominion's pre-owned sales Director, Bryan Villarreal…read morezero star, I would have done it! *** Went there to check out a 2022 BMW X5. On or about last week of July to first week of Aug 2025. Test drove the 2022, X5 with Mr. Moses (sales rep). Liked it and put my highest offer that I was willing to pay. Mr. Moses went to Mr. Bryan Villarreal (North Park Lincoln pre-Owned Director) with my offer and he and Moses came to talk to me at the lobby. Mr. Villarreal made a counter offer and I declined it. I thanked Mr. Villarreal and Mr. Moses (Sales Rep) for their time and left. On August 19th (about two to three weeks from my last visit), Mr. Moses called me stating that they will accept my offer and when can I come in for the paper work. I told him that I would like to get the vehicle inspected by my an independent and well knowledgeable BMW technician by paying out of my own pocket since I found it a bit strange. Mr. Moses, agreed and told me to see Mr. Kenneth (another salesperson, who would give me the key because Moses was going to be off that day. On Aug 19, 2025, I showed up at North park Lincoln at Dominion, met Kenneth and he gave me the key to the X5 and took the X5 to an independent mechanic to inspect the vehicle at my own expense because it was a bit strange that Mr. Villarreal declined my initial offer and weeks later, accepted my offer! The independent mechanic informed me that cracking sound was coming from the left front of the X5 and I rode with him to confirm such sound. He also informed me that the center buttons were sticky and hard to press. I also confirmed the those deficiencies. After about 3 or 4pm, I took the vehicle back to North Park Lincoln at Dominion to drop off the X5 and informed Kenneth about the issues found and he told me he will let Moses know in the morning. On Aug 20, 2025, sale rep called me, asking me when will i come in to do the paperwork? Asked him if he knew about the deficiencies and Moses told me that it shouldn't take long. Went there and explained to moses the issues and he informed Mr. Bryan Villarreal, Pre-owned Director. Moses asked me to drive the X5 with one of their tech and I did. The tech confirmed such noice and also told me that "he was concerned because he felt it on the passenger side as well", where he was seating! When we got back to North Park Lincoln at Dominion, Moses, went to Mr. Villarreal's office to inform him. Moses came back and told me that a maintenance supervisor was going to drive it and if I could ride along with him and the tech guy that previously went with me. I agreed. Maintenance supervisor drove the 2022 X5 and the sound was confirmed for a third time (1-me, 2-tech guy, 3-Maintenance Supervisor). When we all got back from the test drive, Moses had me wait at the lobby while he explained everything to to Mr. Villarreal. A few minutes later, Moses came back from Villarreal's office to tell me that they can reduce the price $500 and sell the vehicle "AS IS" and I'll be responsible to get it fixed! I asked him how much was it to get it fixed?, but he didn't know. I asked Moses, how can I agree to that when they didn't disclosed how much it will cost? I asked him, "would you buy a vehicle that you paid out of pocket to get independently inspected and found deficiencies on the vehicle and now they want you to fix it yourself for $500 reduction? He said no! I told Moses that I was disappointed that he and Mr. Villarreal wasted my time and that they are willing to sell vehicles with known mechanical or other issues without telling or informing customers. I cannot wrapped my head around that such reputable and big dealership such as North Park Lincoln at Dominion, would accept a trade in, such as a 2022 BMW X5 without doing a thorough inspection prior to accepting it as a trade in? STAY AWAY From a customer & retired veteran, who almost got scammed out of hundreds of my hard earned money.

My wife and I recently bought a new Lexus for her at Northpark Lexus at Dominion. It wasn't a…read morepleasant experience. The car we bought is nice; this review is only about the dealership. When we sat down with our assigned salesperson, he asked if I wanted to trade in her car. I asked what they would offer. He briefly stepped away before returning to present the offer. I didn't think he was gone long enough for someone to appraise the car. I had previously checked the trade-in value, so I knew about what to expect. Their offer was a laughable, lowball offer. I then went to Auto Nation, Carmax, and Carvana. All of them offered to buy it at the trade-in value. I told that to our salesperson and asked him to ask the used car manager to reconsider his offer, and this time look at and drive the car. He then increased his offer to a reasonable amount. I shouldn't have had to go through the trouble to get other offers. After we bought the car and were about to drive off, I was handed one of the license plates and told they didn't install it because front plates were no longer required. That didn't sound right, so the next day I checked with the DMV and was told they were required. I told our salesperson what I found out, and he said they were told by management that they were not required. I went to the service department and they installed it. When I sat down with the finance and insurance manager to do the paperwork, I was charged for a license. Our car had military plates and there was no fee for them. I told him we shouldn't have to pay for them. He was adamant that we did have to pay for them and said I could go to the county tax office and apply for a refund. Given the handling of the trade-in offer, the misinformation provided regarding the front license plate, and the excess charge for licensing, I felt it was important for the general manager to be informed of my experience. I requested a meeting with him. I explained my experience. He was somewhat apologetic and said I wouldn't have to go to the county tax office for a refund, his office would send it to me. He also said at the next sales meeting he would advise the salespeople that a front license plate was required. A month after we purchased the car, we hadn't received the car's title nor registration. I called the DMV to find out why the delay. I was informed that they had not yet received any documents from Northpark Lexus. I called our salesperson to find out why they hadn't sent the documents. He said he would check and call me right back. He didn't call me. A few days later, I sent him an email and that was not answered. I decided to just wait. Finally, about two months after we bought the car, the title and registration arrived. As I expected, I wasn't charged for the license, but I was charged a fee for late receipt of the documents and another fee for late receipt of sales tax. So, as it turned out, the money Northpark charged me for the license paid all the late fees. I emailed the finance and insurance manager and copied the GM to let them know I wasn't billed for the license and requested the refund that the GM had promised. It has been approximately one month since I sent the email, and I have yet to receive a response. Had I known then what I know now, I would have likely bought the new car from a different dealership. I never imagined a prestigious dealership like Northpark Lexus at Dominion would have been so unprofessional.

Great service and customer support. I recently called a service manager (Robert) with some…read morequestions and he called me right away to answer my questions. We're Lexus customers for life!

We recently purchased a Subaru through Alex Bridwell and Cláudio Correia Saraiva; the whole process…read morewas smooth and easy. Alex respected our space and time while Cláudio worked out the numbers. We've had our kids with us and Cláudio was patient with them as well. Loved our experience at this location and highly encourage everyone to work with Alex and Cláudio if possible. They were great.

TLDR: I am so upset and angry! "They will take care of you" IS A LIE! They have caused me so much…read morefrustration and worry. If you need a car go somewhere else. UPDATE 7/30/26: I had purchased a used car 66k miles great condition a Vw for around 13k. Thought I received an awesome deal. LESS THAN 24 HOURS the car started going into "limp mode" and several light came on while driving on the highway. The next day I take it back and they said they'd look at it. Took them a week to just get the lights back on to get the code and they said it was a bad ABS module. It was replaced reprogrammed and I go on my merry way. A COUPLE DAYS later the car starts shaking. It can't be the tires because they are BRAND SPANKIN' new. They diagnose it say the tires are hard and they need soft tires I can buy but they balance the tires and say well it's just gonna shake. Couple days later the car goes into "limp mode" AGAIN WITH THE SAME LIGHTS so I go straight over there and they take it. Now they say that module was defective but it would cost $5000 to fix it but it wouldn't be a guarantee that it would be completely fixed. I'm of the part was defective then why isn't it another easy fix. Honestly the combination of problems means Engine, computer, even BallJoint problems and I have a very good suspicion I was being lied to. The whole time from the very first problem it was a COMPLETE struggle to get a hold of any update on the car because no one else but one manager and one service person knew what was going on. I had to STRUGGLE to get the updates I needed even though I was told I would be updated! I kept being passed to everyone and their mother to talk to someone and no one knew. Meanwhile the ONLY one helping me try to get info or find info for me was the sales person Kris K. I had to physically show up to the dealership to get any answers and told repeatedly no matter what I would be "taken care of" I would receive an update and call first thing in the morning. THAT DIDN'T HAPPEN. I AGAIN had to call repeatedly over the afternoon so I could finally talk to the manager Joe. Again I was told I'd be taken care of! But he can't just focus on me he has to take care of other customers and I should only need to talk to Kris and he should be doing everything(how can a sales person find anything out about a service thing he has no authority to even find anything why would it be his job to do a managers duty and communicate everything between different departments) He proceeds to tell me over and over again he can't speak for anyone else why I didn't receive the updates on the car. HE'S THE MANAGER! All he did was talk circles and put down his sale person. So I had to go the dealer again to see what my options are. GUESS WHAT!? He made the sales person go through other cars with me WITHOUT telling me what kind of deal they can offer or anything like that. He repeatedly tried to push me into a Ford escape Titanium and sure it was a great year and good miles but I would have to pay more money for a car that states on the car fax it had an OPEN RECALL. While I sat there CRYING FROM FRUSTRATION he doesn't even acknowledge me. After that he didn't check up once not once to see what deal or anything about "taking care of me" because again he told me he has to take care of other customers. I was there for hours THERE WERE NO OTHER CUSTOMERS. I AM SO UPSET AND NOT "TAKEN CARE OF." THEY SOLD ME A BAD CAR AND HAVE BEEN A STRUGGLE TO DEAL WITH. THIS WAS A HORRIBLE EXPERIENCE. I hope to receive a call from the GM John to see what can be done with the situation but I have no hope and low low low expectations he will call me. Darrell, Claudio, Kris Calderon, and Scarlett are angels though.

We shopped for an used car from North Park Volkswagen and the process was nice and simple. Manny…read moreOrquiz from the sales department gave enough details about the car we were interested in without any sales pressure. When we were at the store, Manny and Robert Montoyo kept the process simple and addressed all queries - again without much pressure. I would recommend Manny if anyone is interested in vehicles in this location.

Up until this past week I had only good things to say about the service at North Park Volkswagen. I…read morehad been experiencing issues with my Tiguan's speakers. It was an issue we were told would take some time to fix so they asked me to wait and bring it in when they would have a loaner vehicle for me. Great. After they had checked the entire car out, it went to the lot to wait on parts. Shortly after I received the video update, I get a notification that my car was left unlocked. I sent a screenshot to the advisor. No response. The car sat there at least another 30 minutes unlocked until I locked it through my app. Fast forward to today. My car is ready, says the text message from the advisor. Excellent. A few minutes later another notification that my car has been left unlocked across the street from the dealership. I sent a message back to the advisor and have not received a response. This is completely unacceptable. People trust that you are going to take care of their property when it is in your possession. I am curious to know how many other cars in the parking lot are unlocked. I just happen to know mine was left unlocked because I subscribe to the service. I am just thankful I took all my valuables out before I left my car with them. They obviously have no regard for the protection of my property.

Wow, my Lexus looks better than when I purchased it from the dealer. Great price and service! I…read morewill definitely call on you again.Thanks, Steven, for doing an awesome job!

From the owner: If you’re tired of a lack luster detailer over charging you. Contact me today for a quote. This…read moreisn’t a side hobby for me, I do this professionally for a living. I’ll treat your vehicle as it were my own and meticulously manicure every nook and cranny of the car to perfection. You don’t pay me until you are 100% satisfied! Guaranteed.

Very nice group of salesman, fiinance guys, and office manager. They could chill a little bit on…read morethe calling and texting multiple times a day without giving my mom a chance to call or text back. My mom is a grown adult looking for a car and she knows how to call people back when she is up for it. I feel bad because the salesman Oscar the manager, Abraham seems very cool and I was interested in doing business with them. They seem to be under a tremendous amount of pressure, forced to send an extensive amount of texts and calls every day. We ultimately decided not to go with this place because their warranty services are backed by Cavender and my mother had two horrific experiences with Cavender service over the past 15 years. Look up the reviews on all Cavender service related dealers. (Very shady car service practices by ruining the car purposefully so that they have to come back and pay more money, putting my mother in danger on the road, etc...) The pattern is overwhelming.

Yesterday, we went to Audi Dominion because of the following situation:…read more More than two months ago, my son purchased an Audi Q5. Unfortunately, the vehicle failed only two days after he purchased it. He immediately returned it to the dealership, and the vehicle has now been in the service department for more than a month. We still have not been given an exact date for when it will be ready. My son went to the dealership to complain because he has been making payments on a vehicle that he has not been able to use. At that point, he decided that he no longer wanted the vehicle and wanted to exchange it for another car, simply because he did not want to lose the $6,000 deposit he had already put down. When I went with him to the dealership to find out why the bank had suddenly not approved the financing, I discovered the interest rate they had applied to the new vehicle. I also discovered that they had added a charge of more than $7,000 related to the Q5 that he had returned. We asked the dealership to remove this $7,000 charge, but they refused. They told us that they could not remove it because "the system generates it that way." This is completely unacceptable. How can a dealership charge my son more than $7,000 for a vehicle that he has not been able to use since only two days after he purchased it? He has continued making his payments every single month and has not missed a payment. My son is only 22 years old and does not have much experience with vehicle financing or complicated dealership contracts. He did not understand that this additional $7,000 charge had been added when they processed the vehicle exchange. I believe this situation needs to be investigated. We want to know why my son is being charged more than $7,000 for a vehicle that failed almost immediately after purchase, remained at the dealership's service department for more than a month, and was ultimately returned. We want the dealership to explain exactly what this $7,000 charge represents and why they believe my son is responsible for it. We are requesting the return of the more than $7,000 that was charged to him. We also want to know where we can formally file a complaint and what steps we need to take to pursue legal action against the dealership if this matter is not resolved. We are prepared to provide all of the documentation, including the purchase contracts, financing documents, payment records, service records, and any other paperwork related to both vehicles. This situation is extremely concerning, and we want a formal investigation and a fair resolution.

Alex did a great job of cleaning a car that has been through our recent cold, wet and muddy…read moreweather! He showed up on time, set up and got to work right away. All he needed was an electric outlet and a water spigot. I have a 150 lb. dog who rides in the back and sheds quite a bit. Alex cleaned every part of my Bronco and made it look like new!

The last time my car was cleaned was almost exactly 4 years ago before the first Covid lockdown. I…read morehave two long haired dogs plus I've been hauling furniture, decor and plants (the ones small enough to fit) in the hatchback and on the seats for FOUR YEARS. Hair everywhere, scuff marks, scratches, leaves, petals, Christmas glitter - the Bug was seriously scruffy. Alex spent 5 hours detailing every inch of the passenger interior and the exterior. Bug doesn't have a SINGLE DOG HAIR left! NOT ONE! Anyone with dogs knows that is an impossible mission but he pulled it off. She looks showroom new. Couldn't be happier with the service. USE HIM.

Hands down the best and quickest service I've ever gotten! Everyone from the person who answered to…read morethe guy who pick me up had amazing customer service and really made it a easy process! Highly recommended!!

My insurance company connected me to them for roadside assistance and after waiting for 8 hours the…read morecorporate office called me to figure out what was happening with my car. They placed me on a three-way call with the tow truck driver named Alex who was assigned to my car. The driver proceeded to call me a fucking bitch multiple times and told me change my own fucking tire (my car is a 2020 that has no spare tire aka hybrid). He then told me to fucking suck it up and wait until Monday to get it picked up and said I was being sensitive and angry because I was an American bitch who didn't understand people from his country. The corporate person then offered a 5 dollar gift certificate to olive garden and asked the driver to do him a favor and pick it up tonight. The driver said the bitch better have some food ready for me to which the corporate person replied that he could have the driver service me sexually when he arrived to relieve my stress. This was a disgusting interaction and lead me to feeling extremely unsafe so I called back my insurance company to get the tow reassigned to a different company and had it taken up the ladder with their service department.