I am ecstatic! IF you are ever in need of a vehicle, Enterprise Auto Sales on 11238 N Interstate 35…read moreSan Antonio, TX, is the place!!! From my sales agent Kelsie Parham, I received an easy-going, full of life, patient, kind, and knowing the business. I drove @ 4 hours after receiving my approval. People may think I am crazy; however, when you receive the fantastic care I received, you too will be ecstatic. Kelsie checked on me while I traveled. I never received this type of people skill (Caring) from anyone. Once there, I received a greeting by a beautiful smile from the front desk (sorry, I do not remember his name). Kelsie explained everything to me in detail and made sure I knew some car features (that she chose for me). If I did not like the car, of course, there were more. I witnessed others come in to speak with her, and she was just as kind and patient with them. You are an exceptional, beautiful, patient, and caring individual, Kelsie Parham! Your spirit resonates with me. " KEEP HER ENTERPRISE! and give Kelsie what she deserves." I wanted to hang around with the entire staff. Thank you, everyone, especially Kelsie, for showing me another side of the car business. BEST EXPERIENCE I EVER HAD!!! I will be back when the time comes and I am telling everyone you all- LOL- (EPIC)

It was very bad the manager would not even take the time to even listen to my insurance person…read moreAngel do better Quality it was not your store was very hot not water or nothing offered Texas is hot hello They said 2 people called in but no excuse for the treatment

I hate buying cars. Absolutely hate the experience in its entirety…read more This was not the case when working with this dealership. Great vehicles, financing dept, staff... and the salesman was the best I have ever worked with. I'll be back again (which is not be soon though because I'm happy with my vehicle).

Be careful buying anything from this place. We bought a Jeep over the weekend...the check engine…read morelight came on WHILE WE WERE DRIVING IT HOME! We now have a $4400.00 bill to get it fixed. We noticed the day after we bought it that there was an oil change due sticker on the windshield that said the oil change was due in April...It's AUGUST! When we took it for an oil change they said "it's good you brought it in because there is hardly anything left in here" They DO NOT inspect or service these cars in any way, even getting the oil changed. The car was dirty and the salesman said he "didn't know why they didn't detail it" but didn't offer to either...Unless you want a money pit and to be stuck with WAYYYY more than you bargained for or to work with dishonest people, DO NOT WASTE YOUR MONEY or time here!!!!!!

27 May 2026 I purchased a Camry 2026 XLE a couple weeks…read moreago. However, I decided to purchase the vehicle a couple months ago but my particular car was not available in the area. If it had not been for Mr. Otiz it would not have happened. My first gentleman I spoke with was Mr. Jose Otero, the general manger of the sales department. Over the next several weeks he looked for the vehicle in the Houston regional office where initial factory distribution arrives. He found a car in another city and had Israel pick it up the day I came in and had it processed it and available the next day. During the process Israel Salvador, a senior salesman, helped finalize the purchase, and since he has been my go to man working with Mr. Otero. Also Israel has spent time explaining the operation of the new features of the car and installing a couple promised add ons. I want to reiterate how Jose much went out of his way to find my vehicle and then give me both a fair trade in for my 2020 Camry and a good price that was acceptable to me. If you want a car at Universal, seek out Israel and if necessary will work with Jose to make it happen. The final and usually most painful part of buying a car is finishing the sale in the back office. Jose de la Cruz completed the paperwork with ease. A true professional in his job.

When it came to the actual purchase of my vehicle, I would easily give them a solid five stars. The…read morebuying experience itself was positive, and I have no complaints about the purchase. Unfortunately, my experience with the service department has been a very different story. My first maintenance service was great--I was in and out within a reasonable amount of time, and everything seemed to go smoothly. Unfortunately, the second service was the complete opposite. What should have been a routine one-to-two-hour maintenance visit turned into a five-and-a-half-hour ordeal. What makes this particularly frustrating is that the extended service was apparently necessary because, during my first maintenance service, the drain plug and gasket were not replaced as required by the manufacturer. Between the two maintenance intervals, the plug and gasket deteriorated and melted onto the oil pan, eventually creating an opening that resulted in oil seepage. While I understand that additional time was needed to correct the problem, the fact that the issue originated from the previous service is extremely concerning. To me, this reflects a level of neglect and incompetence that should never occur during routine maintenance. The lack of communication only made matters worse. During the five-and-a-half-hour wait, I received virtually no updates from the service advisor. I eventually had to take it upon myself to follow up and find out what was happening, while the advisor was able to go to lunch during that time. As a customer who had already been waiting for several hours, I found that incredibly frustrating and disappointing. I finally received my vehicle and can only hope the problem was properly resolved and that there are no further issues. Unfortunately, shortly after leaving, I noticed that two lug nut covers were missing. At that point, my eye was definitely twitching. After everything that had already happened, discovering that something as simple as lug nut covers had been overlooked further eroded what little trust I had left in the service department. Ultimately, I would still give the vehicle purchase experience five stars. However, the service department is an entirely different story. The combination of what appears to be neglect and incompetence, poor communication, excessive wait times, and a lack of attention to detail has significantly damaged my confidence in their ability to properly care for my vehicle. I sincerely hope this was an isolated experience, but after this visit, I am left questioning whether I can trust them with my vehicle in the future.

This review concerns only the auto repair portion of this business. I needed help replacing a…read moretransmission cooler line on my pickup, and since I was already taking it in to a mechanic, I had to have my radiator replaced. I had already purchased a radiator, so I brought it in with my truck. Jesus is a brilliant mechanic. Top notch. My radiator ended up having a different thread pitch than the old one, so it took some creative engineering to make it work. Many places would simply give up, but Jesus came up with a clean way of adapting to it. I greatly appreciated it. He worked tirelessly to get it done ASAP. I readily recommend Jesus as a qualified and skilled mechanic for your needs.

Great service. I was in and out with no problems. They walked me through the process. I would…read morehighly recommend for your next automotive purchase.

I was poking around online one day and found this '07 SL550 AMG at a steal of a deal. The website…read moresaid I could text inquiries, so I did and someone promptly responded. My husband and I made an appointment to come take a look at it and we were greeted by a very nice gentleman named Gabe. We really liked the car when we test drove it, but it started smoking about 10 minutes into the drive. When we returned, Gabe assured us the problem would be fixed and sure enough! Two days later it was perfect! Unfortunately, the car got sold before we could seal the deal, but Gabe was so awesome, we knew he was our guy to purchase a vehicle from! Over the next few weeks, Gabe stayed with me and walked me through several loan steps (I don't do this often, so I had a lot of questions) but he constantly checked on us and made sure he was looking for the exact car we wanted...even on his days off and after hours! AMAZING CUSTOMER SERVICE!!!! And BEHOLD! We just walked out with a 2011 black SL550 with 70k miles and in PERFECT condition!!! We signed the paperwork with Cory the general manager, and he was amazing as well. He walked us through all the paperwork, explained it thoroughly, and gave us a maintenance package to go along with it! He told us how diligently him and Gabe searched for that particular car at the price we wanted. We feel so confident that our car has no issues. These people are the most trustworthy and honest bunch. I don't think I'll ever set foot in ANOTHER dealership again!!! Thanks again, Gabe and Cory! You guys rock!!!

Worked with Michael, he put me in a beautiful vehicle fast and at a great price. So good in fact,…read morethat my bank had to double check if the price was correct after seeing the appraisal. Highly recommend!!!

I found a car online at this dealer and messaged on a Sunday afternoon to confirm they still had…read moreit. Surprisingly, the owner responded right away and answered all of my questions. The owner, Richard was very accommodating as I live in Florida and had a lot of questions I needed answered before I would commit to flying to SATX to purchase the car. He sent me extra pics, answered all of my questions and I made arrangements to fly in and buy the car. Richard picked me up at the airport and allowed me all the time I wanted to drive and inspect the car. The car was exactly as shown on the internet, the pictures on the website we all exactly as the car looked. Once I decided to make the purchase, the paperwork only took about 30 mins, and I was on the road back to Florida. The price I paid was exactly what was on the website plus TTL, no hidden fees. I've bought at least 30 cars over the years and found the experience at this lot to be a great experience. Richard was honest, willing to accommodate the extra needs I had, and even called me a day later to be sure I made it home safely. I highly recommend this business and would definitely buy from them again in the future.

Bought a truck with them, no issues there... but the lack of professionalism and communication is…read morean embarrassment. Bought my vehicle in Feb 2026, it's coming close to the end of April and still getting the run around on my registration sticker. THATS 2 MONTHS!! First, I get a call from Sarah, she loses my registration. Next, get a call from a young little kid, can't find it... supposedly both no longer work there. And then finally after arguing with everyone there I get in touch with Anthony who leaves a message to the manager Gabriel... but nothing from Gabriel, he never calls, never helps... at this point I'm risking getting a ticket due to their lack of organization. I will say kudos to Anthony he tried his best and helped get the sticker in the mail himself. They should switch him out with that bs manager. Don't recommend this location at all, shop elsewhere if you want a salesman to care at all about their customer or anything done in a timely manner. Highly recommend recording calls as well.

I created a yelp account just for this review. It was a wonderful experience purchasing a vehicle…read morefrom Knodel Motors. They were kind, helpful, and you can tell they take care of their cars. Prices were fair and quality was there! I would purchase here again and recommend everyone start their vehicle purchase journey here.

Bought a Ford here. No pressure. Informative worker. Easy transaction. Car lasted years.read more

Mikaela in the business office single-handedly ruined my life. I paid over 8,000 for a down payment…read moreon a vehicle I was asked to return, upon returning the vehicle Mikaela and Jerry informed me that the only way I would be refunded for the down payment is if I allow them power of attorney to sign my name. Mikaela personally cancelled the refund of my deposit and is informing me that she doesn't have a manger on site. So either she the one managing the location or shes lying.

Purchased a vehicle and 1 month in I have nothing but problems. The fix is to keep taking it back…read moreto them so they can keep fixing it. All this just because they won't admit that they sell nothing but lemons. The customer sales lady even had the gall to say her job is more stressful than mine and she "understands". My advice is go to the dealership and dont deal with non car people. The customer service is great but only becuase it has to be when you sell a bad product.

I wish I could give negative zero stars bought a car on 06/19/2025…read moreBy the next week I had a major oil leak then it was the alternator and now it's the fuel pump I called Mr Damm and he said sorry As is All this money gone I wouldn't send my worst enemy here all the money I saved so I could buy a reliable car to get back and forth to work I asked him before I bought the car are there any problems I should know about he said no he lied I have had all the issues back to back I only had the car for 11 days he is not an honest business man save your money go to a reputable dealership never trust a salesman always do your own testing because he took advantage and I spent my last on this car and buying and all these car repairs and he just says it's (AS IS) there should be a law against this I hate I went here and I'm warning anyone else not to go here please save your money and go somewhere else

My son purchased a diesel truck paid $8500 down and had it financed 2 weeks later took it to have…read moreit serviced was told the motor was no good heads were cracked.tried talking to the owner refused to give any kind of help to my son.its gonna cost my son10 thousand dollars to have it fixed

Super nice people we started manager Eli , and then it was Scott our sales person…read more and our representative person John Ledrama . Thank you for help us . we are going to enjoy our upcoming retirement

Louise Help me on purchasing My new Chevy truck , super happy with his communication and made my…read morepurchase smooth and fast !