When to buy a car from Auto Blvd, it was a great experience. Aaron and his brother help me making…read morethe buying process easier, recommend 100%

I got a great deal on my sons first car. Would highly recomend them. The salesman went above and…read morebeyond to make my son feel comfortable through out the whole sales process

27 May 2026 I purchased a Camry 2026 XLE a couple weeks…read moreago. However, I decided to purchase the vehicle a couple months ago but my particular car was not available in the area. If it had not been for Mr. Otiz it would not have happened. My first gentleman I spoke with was Mr. Jose Otero, the general manger of the sales department. Over the next several weeks he looked for the vehicle in the Houston regional office where initial factory distribution arrives. He found a car in another city and had Israel pick it up the day I came in and had it processed it and available the next day. During the process Israel Salvador, a senior salesman, helped finalize the purchase, and since he has been my go to man working with Mr. Otero. Also Israel has spent time explaining the operation of the new features of the car and installing a couple promised add ons. I want to reiterate how Jose much went out of his way to find my vehicle and then give me both a fair trade in for my 2020 Camry and a good price that was acceptable to me. If you want a car at Universal, seek out Israel and if necessary will work with Jose to make it happen. The final and usually most painful part of buying a car is finishing the sale in the back office. Jose de la Cruz completed the paperwork with ease. A true professional in his job.

The sales person James called me up at 6:01pm stating that he could get me 30 possibly 35 for my…read morecar that was just serviced by the dealership. We have been thinking about getting a new car so I entertained the idea of it. James was supposed to text me his number so I could text him when we were on our way. He never followed up, I arrived at 7:24pm and had to search for him by calling the store and sadly Michael was doing amazing talking to us. James stated they didn't even have a comparable car to the one he called about getting an estimate. He said they sold it at 2pm. Mind you he called at 6. So he takes the car for the estimate and it's 29 basic car fax stuff. He wasted my time, my husbands time, it was such a bad experience that I had to call the store to be removed from their call list. I went inside to search for someone to be removed from their list and it makes me question this entire dealership. 2 stars because Michael made this experience somewhat beneficial.

This review concerns only the auto repair portion of this business. I needed help replacing a…read moretransmission cooler line on my pickup, and since I was already taking it in to a mechanic, I had to have my radiator replaced. I had already purchased a radiator, so I brought it in with my truck. Jesus is a brilliant mechanic. Top notch. My radiator ended up having a different thread pitch than the old one, so it took some creative engineering to make it work. Many places would simply give up, but Jesus came up with a clean way of adapting to it. I greatly appreciated it. He worked tirelessly to get it done ASAP. I readily recommend Jesus as a qualified and skilled mechanic for your needs.

Great service. I was in and out with no problems. They walked me through the process. I would…read morehighly recommend for your next automotive purchase.

I was poking around online one day and found this '07 SL550 AMG at a steal of a deal. The website…read moresaid I could text inquiries, so I did and someone promptly responded. My husband and I made an appointment to come take a look at it and we were greeted by a very nice gentleman named Gabe. We really liked the car when we test drove it, but it started smoking about 10 minutes into the drive. When we returned, Gabe assured us the problem would be fixed and sure enough! Two days later it was perfect! Unfortunately, the car got sold before we could seal the deal, but Gabe was so awesome, we knew he was our guy to purchase a vehicle from! Over the next few weeks, Gabe stayed with me and walked me through several loan steps (I don't do this often, so I had a lot of questions) but he constantly checked on us and made sure he was looking for the exact car we wanted...even on his days off and after hours! AMAZING CUSTOMER SERVICE!!!! And BEHOLD! We just walked out with a 2011 black SL550 with 70k miles and in PERFECT condition!!! We signed the paperwork with Cory the general manager, and he was amazing as well. He walked us through all the paperwork, explained it thoroughly, and gave us a maintenance package to go along with it! He told us how diligently him and Gabe searched for that particular car at the price we wanted. We feel so confident that our car has no issues. These people are the most trustworthy and honest bunch. I don't think I'll ever set foot in ANOTHER dealership again!!! Thanks again, Gabe and Cory! You guys rock!!!

Worked with Michael, he put me in a beautiful vehicle fast and at a great price. So good in fact,…read morethat my bank had to double check if the price was correct after seeing the appraisal. Highly recommend!!!

I found a car online at this dealer and messaged on a Sunday afternoon to confirm they still had…read moreit. Surprisingly, the owner responded right away and answered all of my questions. The owner, Richard was very accommodating as I live in Florida and had a lot of questions I needed answered before I would commit to flying to SATX to purchase the car. He sent me extra pics, answered all of my questions and I made arrangements to fly in and buy the car. Richard picked me up at the airport and allowed me all the time I wanted to drive and inspect the car. The car was exactly as shown on the internet, the pictures on the website we all exactly as the car looked. Once I decided to make the purchase, the paperwork only took about 30 mins, and I was on the road back to Florida. The price I paid was exactly what was on the website plus TTL, no hidden fees. I've bought at least 30 cars over the years and found the experience at this lot to be a great experience. Richard was honest, willing to accommodate the extra needs I had, and even called me a day later to be sure I made it home safely. I highly recommend this business and would definitely buy from them again in the future.

Bought a truck with them, no issues there... but the lack of professionalism and communication is…read morean embarrassment. Bought my vehicle in Feb 2026, it's coming close to the end of April and still getting the run around on my registration sticker. THATS 2 MONTHS!! First, I get a call from Sarah, she loses my registration. Next, get a call from a young little kid, can't find it... supposedly both no longer work there. And then finally after arguing with everyone there I get in touch with Anthony who leaves a message to the manager Gabriel... but nothing from Gabriel, he never calls, never helps... at this point I'm risking getting a ticket due to their lack of organization. I will say kudos to Anthony he tried his best and helped get the sticker in the mail himself. They should switch him out with that bs manager. Don't recommend this location at all, shop elsewhere if you want a salesman to care at all about their customer or anything done in a timely manner. Highly recommend recording calls as well.

Bought a Ford here. No pressure. Informative worker. Easy transaction. Car lasted years.read more

I feel like this is a car salesman you can trust! We drove the car we liked. They took a little…read moreoff the price for one small issue. Then we test drove and found the ac had a problem. They had compressor and regulator replaced (cost them almost $2000), but honored the original price we agreed upon before anyone knew about the ac issue. Have had the car a week. All works great. They made a customer out of me. Will start here next time we are in the marker for a used car!

Such a GREAT experience here and would recommend this CarMax to everyone! I did most of the…read morepaperwork online so it did make it easier when I got there. We were early to our appointment but Leo helped us as soon as we came in, he had multiple customers at the moment but was putting the effort to help everyone as much as he could! They were short staffed so it did take a little longer than it probably would've but everyone there was apologetic about the wait time and you could tell they were doing what they could! I'm so happy with my experience and will recommend this location to everyone now!

I really wanted to give this place five stars but I could not. Their online approval and…read moreapplication process is great, except what happens once you're done. When you are done, you start getting communication from five different people to complete your process. Every single person tells you, you are done...and youre not. Every single new phone call comes with a new application process or paperwork that is not done. The last person finally told me I was ready to go.And they had an express appointment for me to pick up my car. When I was six minutes away, I get a phone call to complete the process... Needless to say I was very upset. I finally get there and have to fill out a lot of the paperwork I already filled out because, for some reason, it was not filled out. After all was said and done, despite the promise of an express process, they now had to go get the car and clean it because it was not ready to go. The car was great and I have not had issues with it and the price was good... But if only they could work on the service.

I wish I could give negative zero stars bought a car on 06/19/2025…read moreBy the next week I had a major oil leak then it was the alternator and now it's the fuel pump I called Mr Damm and he said sorry As is All this money gone I wouldn't send my worst enemy here all the money I saved so I could buy a reliable car to get back and forth to work I asked him before I bought the car are there any problems I should know about he said no he lied I have had all the issues back to back I only had the car for 11 days he is not an honest business man save your money go to a reputable dealership never trust a salesman always do your own testing because he took advantage and I spent my last on this car and buying and all these car repairs and he just says it's (AS IS) there should be a law against this I hate I went here and I'm warning anyone else not to go here please save your money and go somewhere else

My son purchased a diesel truck paid $8500 down and had it financed 2 weeks later took it to have…read moreit serviced was told the motor was no good heads were cracked.tried talking to the owner refused to give any kind of help to my son.its gonna cost my son10 thousand dollars to have it fixed