This was one of the worst customer service experiences I've ever had, and what made it truly awful…read morewas how the owner, Britt, handled it afterward. The appointment itself was already a mess. My sister and I had scheduled 5:00 PM appointments, arrived early, and still waited over an hour before our IVs were even started, with only ONE other customer there. No communication, no check-ins, nothing. At one point my sister pressed the call button multiple times because she urgently needed to use the restroom and was literally stuck with an IV in her arm, and no one came for nearly 20 minutes. We didn't leave until 7:15 PM. Over two hours for something that should have taken about an hour. I was already sick and this experience made it worse. But honestly, the real issue is how Britt handled it after. Instead of taking accountability, she immediately jumped to excuses. She blamed "unforeseen circumstances," another guest, prep time, anything but her own business operations. Even when we clearly explained that we had scheduled appointments and there was only one other person there, she continued to deflect. Then came the communication issues, which were honestly shocking for a business owner. She ignored our emails for days at a time, pushed for phone calls but would only offer weekend availability even after we repeatedly said we were only available on weekdays, and then justified it by saying weekends were the only time she could talk because she has kids. While I can empathize with being busy, that is not the customer's responsibility to accommodate, especially when it is her business that failed. At one point, after a full week of no response, she replied to our availability with a single word: "Ok." That alone tells you everything you need to know about how seriously she takes her customers. She also tried to shift blame onto us, saying there may have been a "lack of communication" on our end and even questioning whether we actually pressed the call button, despite us clearly stating we did multiple times. Being told "our staff said that didn't happen" instead of addressing the issue is incredibly dismissive and unprofessional. And after all of this, she flat out refused a refund, stating "you both received the therapies you ordered" and ended the conversation with "I think it's time for us to move on." That is not how you treat paying customers, especially loyal ones. This was not just a bad appointment. It was a complete failure in customer care, accountability, and professionalism from the top down. I would strongly recommend going anywhere else.

I have never felt more dismissed by a business owner in my life…read more My sister and I booked 5:00 PM appointments and arrived early, only to sit there for over an hour before anything even started. There was just one other client in the entire place, yet no one checked on us, no one communicated what was going on, and we were left completely in the dark. Our IVs were not started until well after 6:00 PM. Once we were finally hooked up, the experience only got worse. I finished before my sister and urgently needed to use the restroom. I pressed the call button multiple times and waited nearly 20 minutes for someone to come remove my line. Being stuck in a chair, unable to move, and unable to get assistance is unacceptable in any setting, especially one that claims to be in the health and wellness space. We didn't leave until around 7:15 PM. What should have been a straightforward appointment turned into a two plus hour ordeal with zero care or urgency shown toward us. What makes this even more disappointing is that I have been going to Replenish for years and have spent hundreds of dollars there. Despite being a long-time, loyal customer, my complaint was not taken seriously in the end. But the most shocking part was dealing with Britt, the owner. Instead of taking responsibility, she immediately went into excuse mode. She blamed timing, another guest, prep work, anything she could think of. When we pushed back with the actual timeline and facts, she continued to deflect and downplay the situation. Her communication was incredibly unprofessional. She would disappear for days, then come back pushing for phone calls but only offering weekend availability, even though we clearly told her multiple times we were only available on weekdays. She justified this by explaining her personal schedule, which again, is not the customer's problem when we are trying to resolve an issue her business caused. At one point, after not responding for a week, she replied to our message with a single "Ok." I genuinely could not believe that came from a business owner. She also tried to turn the situation back on us, suggesting there was a "lack of communication" on our end and even questioning whether we had pressed the call button, which we did repeatedly. Being told that their staff "didn't hear it" instead of addressing the failure is incredibly dismissive. In the end, she refused to issue a refund and instead told us "you both received the therapies you ordered" and that she thinks "it's time for us to move on." That level of disregard for paying customers says everything. This experience was not just disappointing, it was handled poorly at every level, especially by the owner. Save your time and money and go somewhere that actually values its customers.

Christen was amazing and very professional (cool...not stuffy). She came to our hotel room the…read moremorning after a concert and hooked us up , literally, with IV hydration after a fun night! The mobile service is MUCH better than having to find an office, ubering there and back, etc. We had the IV hydration in the comfort of our own hotel beds! I will definitely use iHYDRA8 when I am in ATL! I only wish they had a set up where I live!!!!!

From the owner: On-Demand Concierge Healthcare Service - IV Hydration…read more - IV Vitamins - Vitamin Booster Injections - Lipotropic Injections - Nurse dispatched to your Home/Office/Hotel - Special Events (Weddings, Bachelor/Bachelorette, Production Sets, Recording Studios) - Perfect for: immune system boosts, hangover relief, beauty/cosmetic enhancement, athletic performance, weight loss, overall wellness.

I recently did an Opus laser skin resurfacing treatment at Inspire Wellness and Aesthetics in…read moreAtlanta and had a fantastic experience from start to finish. The consultation was thorough, and my provider made sure I understood exactly what to expect during and after the procedure. The treatment felt like mild heat with some prickling but nothing unbearable. I had experienced redness for a few days and some swelling which was to be expected but both subsided in a few days. The recovery was very manageable. Within the first week I noticed smoother texture, smaller pores, and a subtle but noticeable tightening and brighting of the skin on both my face and neck. Overall, I'm extremely pleased with the results and would highly recommend this treatment to anyone wanting brighter, refreshed skin." Your only regret will be that you didn't do it sooner!

From the owner: Inspire Lifestyle Medicine is Atlanta’s premier physician-led wellness sanctuary, transforming…read morelives through our 6 Pillars: Nutrition, Movement, Stress Relief, Sleep, Connections, and Avoidance of Harm. Founded by Dr. Kibibi Wanzu and Dr. Oghenerukevwe Odiete, we blend advanced medical therapies—Comprehensive Blood Panels, IV Hydration, Injections, Fillers—with luxurious aesthetics and wellness, including Lasers, Sauna, Steam, and Red Light Therapy. Our team shines with positivity, crafting “Inspired Moments” like tailored wellness plans that make every guest feel cherished. Nestled in Atlantic Station, we deliver a transparent, science-backed journey to vitality and radiance with heartfelt compassion. Join our Inspired Insiders for wellness redefined.

I have been a loyal member of Hydra+ for years, and today I unfortunately experienced the worst…read morecustomer service of my entire life at the Buckhead location. Jade was at the front desk when I arrived this morning and was unbelievably and unnecessarily rude to me. I had just gone in for an IV, but her abysmal attitude made me turn around and leave. She is not the type of person who meets the standards of decent customer service for a fast food service, let alone a wellness therapy provider. I would hope the owners of Hydra+ do not find it okay to speak to another human, let alone a paying customer, in such a way. I have only had positive experiences with Hydra+, but as long as Jade is with the company I will not be returning to the Buckhead location

Great people, love the results! It was a casual and welcoming environment, and I'm bringing a…read morefriend to join with me, today!

I generally operate by an "assume positive intent" mindset, but I'm sharing this in hopes of saving…read moreothers time, money, and frustration -- especially when it comes to something as important as your health and wellness. Don't go to STAT Wellness. There are far better wellness clinics in Atlanta with more knowledgeable providers, stronger communication, and a genuine focus on patient care over profit. Unprofessional communication, disorganization at every step, lack of medical depth, and a disappointing level of follow-through have made this one of the worst healthcare experiences I've had. My Experience: I began seeing Jacqui Bartholomew, Family NP, at STAT Wellness in April 2025 for help identifying hormonal and GI imbalances I've struggled with since IVF several years ago. From the start, scheduling was disorganized - two separate people (a "patient specialist" and front desk) responded to my messages in their app, leading to multiple appointment mix-ups. STAT requires an extremely detailed health history, lab uploads, and background forms, yet I'm still unsure that information was ever used. On more than one occasion, I reminded Jacqui of personal & maternal health history she seemed unaware of, which changed her recommendations. Cost: The initial visit was around $900. It did include an InBody scan - which, ironically, is free at most gyms but request for an update at my first in-person follow-up 6 months later was told it would be a couple hundred dollars ha. The first session was mostly conversational, and while Jacqui's tone was warm, her answers were vague or dismissive. Follow-up was painfully slow; it took nearly four weeks (April 22-May 19) for her to provide a plan. Caveat, some of the delay was due to continued scheduling mishaps mentioned above & a 1 week reschedule on my behalf. The follow-up visit was 30 minutes virtually just enough to skim lab results (and this wasn't free, it's another ~$200). My questions about blood levels were inconsistently answered - often with "false positive, don't worry about it." I was told to do the Whole30 diet, but no guidance was provided on implementation, reasoning, or reintroduction. The written notes afterward didn't include any pertinent details from our call. I have call recordings and documentation showing this gap. Jacqui also recommended electrolytes, suggesting I purchase specific in-house or branded options - none of which were Whole30 compliant. When I asked about the contradiction, the response (from a nurse via the app) was simply, "Jacqui says it's okay" or to make an at home version with OJ and coconut water. The communication setup was odd; you never actually hear from your provider directly. By my October follow-up, things had only worsened. Check ins are through the app and limited to patient-directed, many times I'd wait 1-2 weeks without a response. I never was asked how things were going, given guidance on whole30 reintroduction, asked if symptoms were improving based on the new supplements I was prescribed (through their in-house service, of course). Jacqui was about to go on maternity leave, and I tried to be empathetic, but if you're charging thousands for medical care, patients deserve focus and clarity. She again couldn't answer basic questions about my labs or protocol and told me the follow-up InBody scan would cost extra - for a machine that takes 60 seconds to use and is free elsewhere. By then, I had spent nearly $2,000 at STAT with little to show for it. Since leaving, I've done my own research, consulted other NPs, and even had AI analysis of my labs - and much of what I was told at STAT doesn't line up. When I finally sent feedback expressing my disappointment, the clinic offered a complimentary 30-minute consult with a different provider. I'm still undecided if I'll take it, it's currently scheduled for next week, but I wanted to share my experience in hopes others can make more informed choices. Bottom line: I wish I had something positive to say about STAT Wellness, but I simply don't. The care felt shallow, transactional, and misaligned with their stated mission. Save your time, your money, and your trust...there are many better wellness clinics in Atlanta.

Stat is an amazing place.. I've been working out there for several years now and love the community…read moreof healthy individuals I see most mornings.... the high -quality instruction provided there is second to none. Camille stands out for her incredible enthusiasm and attentive coaching--her encouragement and guidance has made a noticeable difference in my form, motivation and results. I don't get to see Titiana much due to schedule -- but she also gets a big kudos!!

I needed a mobile IV service and they delivered. Shout out to the nurse Abigail who came to my air…read morebnb and gave me my drip. She's the best!

From the owner: Atlanta Accelerate Mobile IV Therapy is committed to giving our customers drip therapy services…read morewhen they need them the most. Servicing the greater Atlanta, GA area, as well as further locations with prior appointments, we'll take the best care of you! With a range of services including Hydration / Rehydration IV Therapy, Vitamin IV Therapy, Hangover IV Therapy, B12 Shots, Glutathione Injections and NAD IV Therapy, we tailor our service to you all within the convenience of doing so in your home, business, hotel, or any other location of your choosing. Contact us today to schedule an appointment or to hear more about our services and group IV therapy discounts.

My hubby and I are in Atlanta passing through to the UK...he gets cold symptoms and so we decide to…read moreget mobile IV therapy to boost us for our trip and fight off any viruses. Oasis had the best pricing so we tried to book with them online but they were booked up to 2 days in advance! I called them just to make sure they didn't have any cancellations and spoke to John. He was awesome! Asked me where we were located and then gave me a referral to another iv therapy place nearest to our hotel within the sane price range! We got in at that place which we didn't even find with our own Google search. So even though we didn't get to actually partake in the IV services of Oasis- their work ethic is amazing and we will make it a point to book with them on our trips to Atlanta in the future!

John came to my home and administered the IV perfectly. I am a cancer survivor and my veins are…read moreterrible. John is by far one of the BEST I've had accessing a vein for an IV. The whole process only took about 40 minutes and I trust it will help. I give this business 5 stars. I give John 5 stars as well. He is professional and caring. That's an amazing combination. Alison S

Incredible experience! Love the staff. Professional, clean environment. The nurse was pleasant and…read morewas able to get my IV on the first try which is HUGE for me.

From the owner: Hydrate IV Bar is a collection of IV therapy spas promoting wellness from within. Our mission is to…read moredeliver high-quality products and services administered by experienced and trustworthy medical and wellness professionals in a relaxing spa-like atmosphere. Prioritize your health and wellness with our IV therapy, vitamin injection, and NAD+ services. We offer memberships and bundles to make putting your hydration and health first, that much easier. Under the direction of doctors and medical providers with more than 30 years of experience, all of our services are administered by experienced and friendly registered nurses.