A caring and compassionate staff, Dr Parks, Dr Selig are just phenomenal. They are willing to spend…read morethe time to answer questions and go into detailed reasoning for diagnosis and prognosis. Dr Parks helped us make a difficult decision to let our beloved dog go and stayed with us through the entire process, which made it easier to bear.The staff cried with us as we made our decision, even though they had not met us before. I cannot recommend them enough.

I've used Northwood Animal Hospital since moving here in 2018 but that ends Today. I had my dog in…read morefor "wellness" exam, heartworm test and a few other little things. I needed a refill on his heartworm medication and last time I ordered it from their pharmacy even thou it was $5.00 more than Chewy. The tech mentioned another brand that was $5.00 more and I said ok. I am very anxious to check out (1/2 hr. in room waiting before anyone came) The invoice came to $539.27 I wasn't sure I heard her right but thought that I figure it out at home. Today I tried to return the unopened box ($256.73) to order what he had been taking $75.49 and they refused as the box had left the building.

Love dr Broome. She will spend as much time as you need to explain things. She is so gentle during…read morethe worst times it is easy to put your faith and trust her and her staff.

Everyone and I mean everyone in this office was the absolute best. Took my pitbull to be spayed…read moreand was just a little nervous myself but they were not and handled her (Moose, my dog) and everything else like the pros they are. Thank you

They did a great job! I was able to get in very quickly and everything was very straight forward…read more Thank you guys so much!

I called them when I couldn't reach my vet. They were very helpful with advice. In a few minute…read moremy vet called me back and gave me advice . Thanks for your Assistance

Dr. Woody is an awesome vet. He has been our vet for years. His care has kept our Boston Terrier…read morehealthy, and she is 12 years old. His staff is wonderful too. Barb and Roger

Buddy loves his stays there. When I had to have his bestie Fat Boy put down they were extra…read moresensitive and helped us through the tough times.

I have been using this vet for 9 years,ever since I got my baby,Buddy. I love this place,they have…read morealways been si good with him. Especially Allie!! He died this morning and I called Allie and she came to get him and will take care of him,getting him to Pet Memory. Now it's Sunday morning and they are closed, she got up and with out any hesitation. They really do care about your babies. Thank you Allie!!!

I have received excellent medical care here for my cats and exemplary customer service. The whole…read morestaff has treated me and my cats with great kindness, patience, and professionalism. They have helped me through stressful situations and unusual circumstances and I cannot thank them enough. My cats and I will be loyal customers for life and I would recommend them to any pet parent.

3rd time to use this clinic, One time with my sons dog, and it was a great experience. Dr Bayles…read moreis wonderful, compassionate, and takes the time to explain everything that needs to be done. She is very patient and has great communication skills. We went twice, for weekend emergency type situations, but on the third visit, it was for monitoring of heart condition. I would trust Dr. Bayles and her technician with any of my animals. Cost was competitive with other vets in the area, and about half of the emergency vet 2 miles away. Great experience on a very busy day.

I was in September 6th with my sheltie that had a toe amputation this week. The foot was infected…read moreand they looked at it and wanted to cut it open again, at a very steep price more than I paid for the surgery. I bought 1 antibiotic until I can get to my real vet tomorrow and some powder to keep his foot dry. $ 29.99 for 1 antibiotic pill and $58.00 for 1 ounce of powder .They walked him out not bandaged on their filthy dirty unsanitary floor. They have no respect or cleanliness for the dogs they see do not go to their high priced corporate greediness offices

Appt time was 10:45. Time is now 11:33 and I've been informed that there was still another person…read morein front of me. When I arrived one person was in the dog lobby, cat lobby was empty. Since I've been here 4 more dogs have arrived all of which were seen before my cat. My pet unexpectedly had to be laid to rest. Doc had a hard time communicating with me through my tears however Christina was phenomenal. Rest in Heaven Apollo

We have been taking our dogs here for five years. Dr. Sutton and his staff are extremely caring and…read moreconsiderate. They care deeply about animals. The clinic is small, and the waiting room can get kind of crazy, but it's worth it for the high-quality care and affordable rates.

I brought my dog in for hot spots from allergies. They squeezed something into her mouth, drew…read moreblood, and gave her two injections without explaining anything or telling me what anything was. That was extremely frustrating. I will say, the doctor was nice, but there was no communication and it was overwhelming. They walked in with a metal tray of syringes without even seeing my dog yet, then just went at it and I had no idea what anything was. Then, they have a cat named Jake that apparently lives in the waiting room. My 3 yr old tried to pet him and the cat bit him. The older woman at the desk just said "well he's declawed". I said "the cat bit him". Her response was "yeah, he can be a little bipolar". She couldn't have cared less. A young nurse heard my son crying, came from the back, heard what happened, said "uh oh" and went to grab an antibacterial spray. She told me if it got red or swollen, to take him to urgent care. Said she was sorry about that, and that was it. First, if you know that a cat you keep out in the open & around the public is bipolar, maybe don't have him out there or at least have a sign posted asking people not to pet it. Second, I'm not sure why it's a good idea at all to have a free roaming cat in a waiting room at a vet office where dogs constantly come in. That seems to be asking for trouble & it's not a very thought-through action. This was my first visit here, coat $245, and I won't be returning. Come to find out, they didn't even treat her for what I came in for. I called about allergies, they did nothing for her allergies. Look at the pic of her from chewing herself up and tell me why no shot was given to help her allergies. No wonder they didn't actually tell me what they were giving her. Reply from Animal Care Hospital to my google review: Hi Heather, we're sorry you were dissatisfied with your visit and appreciate the opportunity to clarify several points from your review. Your appointment was scheduled for an annual exam, routine vaccinations, and evaluation of skin concerns. During the visit, the doctor and veterinary technician performed a full exam and explained the procedures being administered. These included rabies , DAPP+L (the two shots) and a Bordetella vaccination (oral) as well as a blood draw for a heartworm test, which is a standard and recommended screening. All medical supplies were brought into the room in a standard plastic container, not a metal tray. We strive to communicate clearly and encourage clients to ask questions at any time during their visit. Had there been any confusion or concerns regarding the care being provided, our team would have been happy to pause and address them in the moment. Regarding the incident in the lobby, our clinic cat was resting in his tower and was not roaming the waiting area. Staff did advise that he can be unpredictable, and when he growled, a verbal warning was given. Unfortunately, your child continued to attempt to pet him and was bitten. One of our veterinary technicians immediately cleaned the area with chlorhexidine scrub and advised putting triple antibiotic ointment on the area. The technician also advised you to keep an eye on the area and if it looked like it was getting more red to please visit urgent care. After the incident was over the technician apologized for what happened. Our clinic cat has lived at the hospital for nine years and is routinely secured upon request. Unfortunately he did and does give warning signals when he doesn't want to be bothered. We take safety seriously and addressed the situation promptly and appropriately. While we regret that your experience did not meet expectations, we stand by the care provided and wish you and your family the best moving forward. ***Here's what I added to my review after their infuriating response: I would like to clarify a few things since the Vet decided to respond with a slew of lies. 1.) The appointment was made because my dog was having allergies, had been treated for allergies in the past, and we needed to establish care at a Vet here to do the same. This was expressed when I called and when I arrived. She wasn't even treated for the allergies like I requested, and was given vaccines that were 100% brought in on a tray. Stop lying. 2.) There was NO prior warning given to us about the cat. There was NOBODY in the waiting room other than the lady at the counter who did not say a single word about his temperament, that he should be avoided, that he can be mean, or that he has bitten/been aggressive before until AFTER he bit my son. We will now be contacting animal control over an aggressive animal bite. If normal citizens get their animals taken away or put down over aggression, you will too. Stop lying to make yourselves look better. Take some ownership of the poor service you provided, the rudeness of your front desk staff.

I have always loved dr. Stubbs but I've moved out of state and needed my vet records. My dogs…read morerecords I've got just fine. I've called and requested my cats records 5 different time (they were part of Dr Randolph's records - as were my dogs - who apparently turned them over to Dr. Stubbs office when he retired). I have repeatedly been given the round at round and while the staff is usually cordial, today I spoke to a guy that was beyond rude. He had every exercise under the sun why he couldn't look for my records (I realize now it was 2 mins before closing so I'm sure THAT is why). I shouldn't have to make repeated calls over 2 months to get a copy of my vet records now I have a sick cat and going in blind to a vets office. Dr. Stubbs really needs to think about having the guy answering the phone doing do in the future.

At last minutes notice our pup an Australian Shepherd named Maverick was boarded at the facility,…read moreand we greatly appreciate that. He had to stay one day longer than expected, and we greatly appreciate that. Upon arrival on 12-23-25, I was informed that he had a small injury due to an incident with another dog while playing. I would like to pause here and say that I had no problem with that. It's within a dog's nature for incidents like this to happen. Though I did not appreciate the attempt to charge me for medication that was needed because of the incident; I didn't make a fuss. I settled in my mind we would not be a repeat customer. I was told that he needed antibiotics to prevent "possible" infection. Maverick has had an injury more severe than this ( I shared this information with the dr) I was sure we would be able to take care of him to prevent the possibility of infection. On our ride home he had an odor. No problem agin. We have a groomer that makes house calls. He was not himself, very lethargic and wouldn't eat. After watching him late into the night I realized that infection was already set in, and this is what the familiar odor was. This is where the problem begins. The lack of care. Maverick needed care before 12-23-25 and did not receive it. I was told by the dr his injury was only noticed when he was being prepared to leave. I can only speculate the injury had to occur on day 1 or 2 of him being boarded with Fur Baby's. Not only was he not cared for; he was overlooked. I was told that I was responsible for any care or medication he would receive for an injury that happened during his stay. If Fur Baby's was only a grooming and boarding facility I may have been alright with that, but the fact that this is a vet hospital posses HUGE concern. He had to have a health assessment upon arrival, and as records should show he was completely fine, and should have left in the same condition he came in. We can only be thankful that we knew how to provide wound care and had resources to get the antibiotics needed. I was told that this is not standard treatment, but for some odd reason on this day all customer service, compassion, and responsibility for an animals wellbeing just flew out of the window. While in the office I was gaslighted and brushed off. As to say the problem is mine, and was told that Fur Baby's didn't have any responsibility due to the fact that Maverick was an intact male. AGAIN the incident is not what I take issue with. It's the lack of care. We have performed wound care and given him antibiotic since 3am 12-24-25. That's 5 days so far, and have several pictures, and are willing to share with anyone. I

Idk About the vet service but boarding with fur babys is not recommended. Poor communication, no…read moreaccountability and when the client complained they blocked them on social media. I've seen many reviews on google that expressed the same concern. This pup was injured while in the care of fur baby's. When we picked him up he has not been given any antibiotic or seemingly any care. Later that night we realized the puncture was infected. Communication with the operators of the establishment was unwelcoming and left us feeling that we or out pup was any value to them. We weren't even worthy of an apology I listened as Jason insulted my cousin insinuating she wanted money as she already stated she simply wanted them to take accountability. Also he has iron stains on his coat which leads me to believe he wasn't taken out to use the bathroom as he should. He does not wet himself at home. He even holds it over night. I do not recommend you leave your pets unattended at this establishment

I was in a pinch. My male Pitty had torn his nail out and was in pain. My regular Vet could not…read moretake him in that morning. Under emergency and tight circumstances the Pass Rd Veterinary Hospital got me in right away and took great care of my dog. They were very busy for they are a walk in clinic. They took the time to help me with my male (he can be aggressive around other dogs etc.} we were in and out of there, I would highly recommend them.

Louie grillo was my dog went to lee spiers for 10 years I asked you to give him cath.due to…read moreintentional blockage parasites I was told he will pee when he's ready three days later we had to put him done unexceptable completely he was out pet 14 years to watch him suffer so bad in the end it's heart breaking now you want me to pay almost $200 for blood work and wormer and to euthanize him hardest thing I ever had to do is ridiculous if you would of listen to what I was saying he would still be here I've always liked you but I'm done and we can go to court Tanya grillo 200 Mary Gulfport 39503 btw Ms Jess and Ms Linda are family but did not owned him I did they have several pets that you treat so if you don't want them to continue coming there also that's fine tell them I'm not and not paying for my dog to suffered and the kill by injection because you would not help him pass the blockage