At last minutes notice our pup an Australian Shepherd named Maverick was boarded at the facility,…read moreand we greatly appreciate that. He had to stay one day longer than expected, and we greatly appreciate that. Upon arrival on 12-23-25, I was informed that he had a small injury due to an incident with another dog while playing. I would like to pause here and say that I had no problem with that. It's within a dog's nature for incidents like this to happen. Though I did not appreciate the attempt to charge me for medication that was needed because of the incident; I didn't make a fuss. I settled in my mind we would not be a repeat customer. I was told that he needed antibiotics to prevent "possible" infection. Maverick has had an injury more severe than this ( I shared this information with the dr) I was sure we would be able to take care of him to prevent the possibility of infection. On our ride home he had an odor. No problem agin. We have a groomer that makes house calls. He was not himself, very lethargic and wouldn't eat. After watching him late into the night I realized that infection was already set in, and this is what the familiar odor was. This is where the problem begins. The lack of care. Maverick needed care before 12-23-25 and did not receive it. I was told by the dr his injury was only noticed when he was being prepared to leave. I can only speculate the injury had to occur on day 1 or 2 of him being boarded with Fur Baby's. Not only was he not cared for; he was overlooked. I was told that I was responsible for any care or medication he would receive for an injury that happened during his stay. If Fur Baby's was only a grooming and boarding facility I may have been alright with that, but the fact that this is a vet hospital posses HUGE concern. He had to have a health assessment upon arrival, and as records should show he was completely fine, and should have left in the same condition he came in. We can only be thankful that we knew how to provide wound care and had resources to get the antibiotics needed. I was told that this is not standard treatment, but for some odd reason on this day all customer service, compassion, and responsibility for an animals wellbeing just flew out of the window. While in the office I was gaslighted and brushed off. As to say the problem is mine, and was told that Fur Baby's didn't have any responsibility due to the fact that Maverick was an intact male. AGAIN the incident is not what I take issue with. It's the lack of care. We have performed wound care and given him antibiotic since 3am 12-24-25. That's 5 days so far, and have several pictures, and are willing to share with anyone. I

Idk About the vet service but boarding with fur babys is not recommended. Poor communication, no…read moreaccountability and when the client complained they blocked them on social media. I've seen many reviews on google that expressed the same concern. This pup was injured while in the care of fur baby's. When we picked him up he has not been given any antibiotic or seemingly any care. Later that night we realized the puncture was infected. Communication with the operators of the establishment was unwelcoming and left us feeling that we or out pup was any value to them. We weren't even worthy of an apology I listened as Jason insulted my cousin insinuating she wanted money as she already stated she simply wanted them to take accountability. Also he has iron stains on his coat which leads me to believe he wasn't taken out to use the bathroom as he should. He does not wet himself at home. He even holds it over night. I do not recommend you leave your pets unattended at this establishment

I brought my dog in for hot spots from allergies. They squeezed something into her mouth, drew…read moreblood, and gave her two injections without explaining anything or telling me what anything was. That was extremely frustrating. I will say, the doctor was nice, but there was no communication and it was overwhelming. They walked in with a metal tray of syringes without even seeing my dog yet, then just went at it and I had no idea what anything was. Then, they have a cat named Jake that apparently lives in the waiting room. My 3 yr old tried to pet him and the cat bit him. The older woman at the desk just said "well he's declawed". I said "the cat bit him". Her response was "yeah, he can be a little bipolar". She couldn't have cared less. A young nurse heard my son crying, came from the back, heard what happened, said "uh oh" and went to grab an antibacterial spray. She told me if it got red or swollen, to take him to urgent care. Said she was sorry about that, and that was it. First, if you know that a cat you keep out in the open & around the public is bipolar, maybe don't have him out there or at least have a sign posted asking people not to pet it. Second, I'm not sure why it's a good idea at all to have a free roaming cat in a waiting room at a vet office where dogs constantly come in. That seems to be asking for trouble & it's not a very thought-through action. This was my first visit here, coat $245, and I won't be returning. Come to find out, they didn't even treat her for what I came in for. I called about allergies, they did nothing for her allergies. Look at the pic of her from chewing herself up and tell me why no shot was given to help her allergies. No wonder they didn't actually tell me what they were giving her. Reply from Animal Care Hospital to my google review: Hi Heather, we're sorry you were dissatisfied with your visit and appreciate the opportunity to clarify several points from your review. Your appointment was scheduled for an annual exam, routine vaccinations, and evaluation of skin concerns. During the visit, the doctor and veterinary technician performed a full exam and explained the procedures being administered. These included rabies , DAPP+L (the two shots) and a Bordetella vaccination (oral) as well as a blood draw for a heartworm test, which is a standard and recommended screening. All medical supplies were brought into the room in a standard plastic container, not a metal tray. We strive to communicate clearly and encourage clients to ask questions at any time during their visit. Had there been any confusion or concerns regarding the care being provided, our team would have been happy to pause and address them in the moment. Regarding the incident in the lobby, our clinic cat was resting in his tower and was not roaming the waiting area. Staff did advise that he can be unpredictable, and when he growled, a verbal warning was given. Unfortunately, your child continued to attempt to pet him and was bitten. One of our veterinary technicians immediately cleaned the area with chlorhexidine scrub and advised putting triple antibiotic ointment on the area. The technician also advised you to keep an eye on the area and if it looked like it was getting more red to please visit urgent care. After the incident was over the technician apologized for what happened. Our clinic cat has lived at the hospital for nine years and is routinely secured upon request. Unfortunately he did and does give warning signals when he doesn't want to be bothered. We take safety seriously and addressed the situation promptly and appropriately. While we regret that your experience did not meet expectations, we stand by the care provided and wish you and your family the best moving forward. ***Here's what I added to my review after their infuriating response: I would like to clarify a few things since the Vet decided to respond with a slew of lies. 1.) The appointment was made because my dog was having allergies, had been treated for allergies in the past, and we needed to establish care at a Vet here to do the same. This was expressed when I called and when I arrived. She wasn't even treated for the allergies like I requested, and was given vaccines that were 100% brought in on a tray. Stop lying. 2.) There was NO prior warning given to us about the cat. There was NOBODY in the waiting room other than the lady at the counter who did not say a single word about his temperament, that he should be avoided, that he can be mean, or that he has bitten/been aggressive before until AFTER he bit my son. We will now be contacting animal control over an aggressive animal bite. If normal citizens get their animals taken away or put down over aggression, you will too. Stop lying to make yourselves look better. Take some ownership of the poor service you provided, the rudeness of your front desk staff.

I have always loved dr. Stubbs but I've moved out of state and needed my vet records. My dogs…read morerecords I've got just fine. I've called and requested my cats records 5 different time (they were part of Dr Randolph's records - as were my dogs - who apparently turned them over to Dr. Stubbs office when he retired). I have repeatedly been given the round at round and while the staff is usually cordial, today I spoke to a guy that was beyond rude. He had every exercise under the sun why he couldn't look for my records (I realize now it was 2 mins before closing so I'm sure THAT is why). I shouldn't have to make repeated calls over 2 months to get a copy of my vet records now I have a sick cat and going in blind to a vets office. Dr. Stubbs really needs to think about having the guy answering the phone doing do in the future.

My 3.5yr-old pup had a stretched ACL. I wanted to make sure she got the care she needed. I had to…read morechoose between AMC Hattiesburg and Bienville. And I am so thankful I went with my gut and came to Bienville. When looking for a veterinarian, I have a couple of things on my checklist. Dr. Church came into the evaluation room and immediately greeted myself and Maze. Maze can get a little rambunctious, even with her injury, and he did not mind one bit. Furthermore, he explained in great detail my surgical options for Maze. He explained his recommendations, the reasoning behind his recommendations, and what my options were if I opted for the surgery they personally don't perform. I didn't feel trapped, guilted into scheduling, or like he was after a payout as opposed to doing the work for the love of animals. AMC Hattiesburg, on the other hand, considered a 5-minute call as a consultation. No information on what would be done, it felt rushed, and I felt pressured to give an answer immediately regarding scheduling. They're overpriced. I was given an initial quote by my own vet as to what to expect for this type of procedure. Hattiesburg had the gall to try and overcharge and act as if that was okay and normal. I will pay absolutely anything to get my pets the care they need. They are my children. But I will never allow someone to price gouge me because they know I'll ultimately pay anything over potentially further harming my pet or losing them altogether. Dr. Church at Bienville is kind, he has a warm and trustworthy aura that you can feel the second he walks into the room. I had a few hesitations after reading a few reviews, but I've met the people out here. A lot of them can be unreasonable and looking for a problem to give a negative review. I decided to come with zero expectations, and I'm so glad that I did. Maze's surgery went well, she stayed overnight to be monitored and started on her med plan. She is now home, and acting like she didn't just have surgery. The medications given for her recovery are extremely helpful in getting her to settle down, and I recognize a few of them, so I wasn't concerned with what exactly she was prescribed. The price was in the same ballpark as what I was told to expect from my current Vet. I had my toddler with me and the staff was kind and understanding even though she was having a bit of a personality crisis in the middle of the lobby. Overall, I just felt positive about the whole experience. When you're putting your family member's life in someone else's hands, you cannot be too careful of who you're trusting. And I now know, I can trust and count on Dr. Church and Bienville. I cannot express my gratitude enough, please keep doing the good work, loving the animals that come to you, and stay true to yourselves! Pre-surgery puppy picture tax included !

I called this "FULL SERVICE VETERINARY HOSPITAL"Saturday 6/6/26 around 11:00 to see how much a…read morevisit would be to figure out why my dog was passing blood. I was told that they are fully booked and they would not see my fur baby. What's the point of being A "FULL SERVICE HOSPITAL" if you refuse patients. If this hospital is an "appointment only" hospital then it should be noted. 0/10 I would not recommend this clinic. However, "Pet Connection" welcomed us with open arms and gave him fluid and meds. Go up the street for better care.

Appt time was 10:45. Time is now 11:33 and I've been informed that there was still another person…read morein front of me. When I arrived one person was in the dog lobby, cat lobby was empty. Since I've been here 4 more dogs have arrived all of which were seen before my cat. My pet unexpectedly had to be laid to rest. Doc had a hard time communicating with me through my tears however Christina was phenomenal. Rest in Heaven Apollo

We have been taking our dogs here for five years. Dr. Sutton and his staff are extremely caring and…read moreconsiderate. They care deeply about animals. The clinic is small, and the waiting room can get kind of crazy, but it's worth it for the high-quality care and affordable rates.

I am so impressed with this place. I moved from out of state and needed to take my cat to a doctor…read morefor vaccinations and coughing. Finally an animal hospital that is completely transparent about pricing! The vet and vet techs are so knowledgable and helpful. Dr. Sheffield took his time to explain everything going on and what to do, causes, possible diagnosis, and relatable experiences. I have had animals all my life and have to say this was one of the best vet experiences I've ever had.

We had a wonderful experience here last Saturday morning. Our dog had some type of allergic…read morereaction and we called last minute to be seen. We essentially got in the car immediately and headed over as they were able to see us very quickly. The vet tech and the vet who saw us were absolutely wonderful. The issue was quickly identified and the vet took the time to answer all of our questions. As we had never been to him before he did an examination of our dog to check him out. We left with steroids for our dog and only paid around $51. Pretty decent for a last minute visit on a Saturday. The office and waiting area is nice and clean as was the examination room we were seen in. Very nice people, attentive service, and decent prices. A great experience all around!

Loved the office staff, facility and Veterinarian Dr! Prices are very reasonable, too. Was $100…read moreless than where I use to go! And their boarding area is so nice!! Highly recommend!

terrible just terrible! called on Tuesday to see if they had any availability for a walk in just to…read moreget shots for my pupp, they told me come in on Thursday 1Pm-4Pm I called before heading over around 12:30pm and they said they're fully booked no longer have availability and to try another time, because "things happen" just unprofessional

Dr. Woody is an awesome vet. He has been our vet for years. His care has kept our Boston Terrier…read morehealthy, and she is 12 years old. His staff is wonderful too. Barb and Roger

Buddy loves his stays there. When I had to have his bestie Fat Boy put down they were extra…read moresensitive and helped us through the tough times.

I was in a pinch. My male Pitty had torn his nail out and was in pain. My regular Vet could not…read moretake him in that morning. Under emergency and tight circumstances the Pass Rd Veterinary Hospital got me in right away and took great care of my dog. They were very busy for they are a walk in clinic. They took the time to help me with my male (he can be aggressive around other dogs etc.} we were in and out of there, I would highly recommend them.

Louie grillo was my dog went to lee spiers for 10 years I asked you to give him cath.due to…read moreintentional blockage parasites I was told he will pee when he's ready three days later we had to put him done unexceptable completely he was out pet 14 years to watch him suffer so bad in the end it's heart breaking now you want me to pay almost $200 for blood work and wormer and to euthanize him hardest thing I ever had to do is ridiculous if you would of listen to what I was saying he would still be here I've always liked you but I'm done and we can go to court Tanya grillo 200 Mary Gulfport 39503 btw Ms Jess and Ms Linda are family but did not owned him I did they have several pets that you treat so if you don't want them to continue coming there also that's fine tell them I'm not and not paying for my dog to suffered and the kill by injection because you would not help him pass the blockage