The Knittin' Coop is a women-owned business founded in 2019 by Robin Ferguson who currently owns…read moreand operates the business. Located in the Historic Downtown Salem, it is a BBB Accredited Business with a rating of A+, offering a wide selection of yarns, patterns, accessories, and classes for knitting and spinning enthusiasts. With a focus on local and indie dyed yarns, as well as popular brands like Malabrigo and Rowan, the shop provides a vibrant community space for crafters of all levels. After being awarded the Yelp Triad Squad Yelper of the Year 2024 Award at the Yelpies Award Ceremony last year, an event that honored the highest-performing Yelp Elites, celebrating their contributions and accomplishments throughout the year, I decided that this year, as an All-Star Yelp Elite, I not only wanted to be the first to discover new restaurants, businesses, and entertainment venues, and bring them to the attention of the public, but also to uncover those found in hidden paths that for one reason or another have not reached the public in its totality. And the Knittin' Coop, in Salem, Virginia, is a perfect example. I discovered this, one-of-a-kind, women-owned business one day after having had breakfast at the Bean Bliss Coffee Bar on S College Ave, in Salem, Virginia. It was the shop next door, and I couldn't help but to go in and visit after seeing their colorful and lively Holiday Season decorations on the windows of their shop. Inside, I found a cozy shop for yarn and fiber arts, plus classes and event led by the friendly owner, who greeted and welcomed me with open arms. Besides having a special talent for selecting a wide collection of beautiful merchandise, she is a survivor entrepreneur of the covid era which began shortly after she started her business. This hardship led her to create one of the most beautiful and practical websites that I have ever seen. Not only creating a place for customers to purchase her merchandise contactless, but establishing a strong relationship with her customers this way, so now they can visit her shop to gather for one of her workshops, borrow a book from her lending library, feel the products before purchasing them, or simply spend some time chatting with the owner who has a wonderful personality. Beside the great variety of very unique and quality, colorful yarn, of which I had never seen before in larger, corporate shops, she also carries items such as books, accessories, sweaters, scarfs, just to name a few. I invite you to view my photographs accompanying this review to get a better sense of the place and the variety and quality of the products sold there. The place is also decorated with artworks with meaningful and some funny quotes. There is also a good size room on the side where people can gather to attend one of the owners workshop, or simple to relax and knit. I highly recommend this place and encourage everyone to give it and the friendly, entrepreneurial owner your total support.

Adorable store. Great selection of yarns, tools, and notions. Robin is so knowledgeable!read more

I went and spoke to someone about having some shirts made, received very nice service and was told…read morethey would email me with a quote. Sent several follow up emails over the course of a month and they never got back to me. I would have at least appreciated an email saying they couldn't make my shirts instead of just ghosting. Terrible service. Would not recommend.

Extremely overpriced. Definitely look on Etsy or other online Greek shops to find cheaper but still…read morehigh quality Greek apparel. I will say the owners are super friendly (say hi to the dog that hangs out in the shop!) and they do have a large selection of apparel and accessories. Their turnaround time isn't bad but again, you could get embroidered apparel online quicker and cheaper. With the large Greek life presence on campus at Virginia Tech and Radford, there is definitely a need for a place like this in the area.

GREAT customer service with a quick turnaround time! It was a breeze working with Kim. Her response…read moretime was instant. She made the entire process extremely easy, even down to the artwork! I told her upfront that she and her team had full creative control. The less decisions I had to make the better. I had 3 orders with 3 different artwork needs. First proofs, BOOM! APPROVED! DONE! Such a great experience! I highly recommend them and am looking forward to working with them on future orders!

The quality of the items we received were great! Great printing job and material…read more The only reason I wouldn't give 5 stars is because of the service. Getting in contact with my representative was harder than it should be. They were not very professional to begin with. After placing the order, I hadn't heard anything for over a week. I checked back with my rep because I'm pretty sure they had forgotten we placed the order. Later that night, we got the proof of the order - which tells me that they had forgotten. The whole ordering process took three weeks, not the creation of the order, the actual process. When it was finally proofed, the work was sloppy. It was frustrating to have to check up on the company that is supposed to be providing a service to you. My representative seemed annoyed with getting in contact with me. They automatically changed our delivery status to pick-up, instead of being shipped. What if I wanted to ship out my order our offices out of state? They could have asked. When I went to pick up the order, I opened the door to their facility and just stood there for a few minutes. No one was at the front to greet customers, it wasn't very inviting, it was awkward. When the attendant came out from the back, they acted like I shouldn't be there, not welcoming. They didn't ask how they could help, they just looked at me. We would only order from Press Press Merch again because of the high quality product. If they change how the front of the house operates and the customer service of the sales team, we would consider returning.

cute place!! needed help w finding paper to use for my insect bio project (particular) and was…read morehelped w the quickness fr they have a nice variety for a smaller shop and they even have cute posters and things of that nature that aren't necessarily crafts, just cute decor, books, knick knacks, etc. prices are very reasonable as well and i could easily find everything i needed here

So happy this place opened in downtown Blacksburg! Really friendly service, well organized shelves,…read moreand lots of cute stuff that I want. In there with my daughters the other day, we picked up oil paint, notebooks, and a gift card to use when Covid-19 is over. While it's not as comprehensive as Mish-Mish, it's a perfect store for this spot. Fingers crossed it stays open for a very long time.

Order was perfect ~ shirts were soft and good quality- design came out great and loved the color of…read morethe shirt. All 30 shirts were handed out and everyone was very complimentary!

If I could give them 0 stars I would. This place is an absolute joke and it baffles me that they…read moreare still in business. I have never heard of someone going here and not having an error with their order. Very unprofessional and they take months to embroider ONE GARMENT.

Marj is GREAT! She treated us like family. She made fantastic recommendations for colors and…read morematerial for a charity golf tournament. Not only was our order done in quick fashion, the finished product was beyond wonderful. The shirts were soft and luxurious, comfortable and durable.

The customer service here is amazing! They were able to turn around an order for my husband's…read moreoffice in a timely fashion for a great price. Now we all have Big Lick logo tees and love them. Of course the design is great, but the shirts are high quality and super soft. Besides, where else can you print your own shirt?