I called Healthy Feet Podiatry today hoping to schedule an appointment. I knew calling on a…read moreThursday for a Friday appointment was a long shot, so I was completely fine waiting. In fact, I suggested scheduling two weeks out because Fridays work best for me and I already have another doctor's appointment in the Wesley Chapel area. From the very beginning of the call, I didn't feel like Melissa was listening to me. I clearly explained that I wanted a Friday appointment at the Wesley Chapel location, yet she continued offering appointments on different days and at other locations. I had to repeat myself multiple times. It felt like she was more focused on filling the next available opening than listening to what I was actually asking for. The next issue involved my insurance. This part was my fault. I'm on my husband's insurance for the first time in my life, so I wasn't familiar with the process. When Melissa asked for my husband's name and date of birth, I didn't understand why that information was necessary. Instead of taking a moment to explain it differently, she repeated the same answer over and over. When I said I still didn't understand and asked if someone else in the office could explain it another way, she resisted my request. I wasn't asking because I wanted a different answer--I was asking because I thought someone else might explain it in a way that made more sense to me. I asked multiple times to speak with someone else, and each time my request seemed to be brushed aside. I also asked if we could simply schedule the appointment and finish the insurance information when I came into the office after confirming everything with my husband. That request was also denied. At one point, I became so frustrated that I said I would just take my business somewhere else. The response I received was simply, "Okay." There was no attempt to understand why I was frustrated, no effort to resolve the situation, and no sense that keeping me as a patient mattered. Eventually, after asking for the third time to speak with someone else, I was placed on hold for over 10 minutes. No one ever came to the phone, so I finally hung up. This experience wasn't about office policy. I understand policies exist, and I have no issue providing whatever information is required. It was about customer service. As patients, we're not just appointments on a schedule or tasks to complete before the end of the day. We're people. Sometimes we don't understand something, and we simply need someone to slow down, listen, and explain it differently. Throughout this entire interaction, I never felt heard. I never felt like Melissa showed any compassion or tried to understand where I was coming from. Instead, I felt like I was expected to either comply immediately or move on. A little patience, empathy, and active listening would have completely changed this experience.

This is the place to make your feet truly happy. The staff…read moreis very friendly and professional. I've been going for my feet for over 10 years especially in the Wesley Chappel area. I ll go no where else. I give well deserved kudos to Brennan DPM and Ms Mosse, the foot tech and clipper. They truly make my feet happy and pain free.

This man is a hero! He literally saved my toe. That might sound like a small thing, but when you're…read morefacing the possibility of losing it, you realize just how serious it really is. From the moment I met him, I knew this was the doctor I wanted in my corner. He was the nicest, most professional, and well-spoken doctor I've ever met. It was immediately clear that he truly cared about my well-being. He never made me feel rushed, answered all my questions, and kept a positive, reassuring demeanor at all times. When I needed emergent surgery, he stepped in and quite literally saved my toe. I'm beyond thankful -- words can't capture it. I expected my toe to look worse after surgery and take a long time to heal, but instead, it looked ten times better the very first moment I saw it. It honestly felt like a miracle. What truly amazed me was his dedication. On a Sunday, after attending a funeral, he still came back to the hospital just to check on me. That level of compassion and commitment is rare. Dr. Donate is a true hero in every sense of the word. Thank you so very much, Doctor Donate -- you are amazing!

did my 3 foot surgerie. he's a great doctor n really trustworthy!! When two other doctors would not…read moredo my surgery because they were complicated Dr Donate said of course I will help you! Now I can walk normally n feel goo. thanks to Dr Donate

My wife has been seeing Dr. Scott LaBohn concerning serious foot problems, complicated by Diabetes,…read moreNeuropathy, and Hammertoes. His treatments, and understanding of her issues, have been very helpful indeed. He has been both medically and emotionally comforting for both her and I, which has been a blessing. His office staff are always ready to help and have been very kind as well. It's always nice to feel that your local medical professionals are the best! This practice seems to be dedicated to that end. Thank you Dr. LaBohn and staff!

I went to Dr. Labohn's office in Zephyrhills because of pain and swelling in my foot. The staff is…read morekind, friendly and respectful. Dr. LaBohn is very experienced and caring. He knew right away what my problem was. I received excellent care and highly recommended Dr. LaBohn. I will definitely go back if I have any foot or ankle problems in the future.

If you have anything other than a nail or skin problem please go to an orthopedic. I wasted 6…read moremonths being gaslit and told "my gut feeling is nothing is wrong with your foot" and after finally requesting an MRI and being told I would only need the boot for a week or two, it turns out I have a plantar plate injury. When I asked if this was a possibility six weeks ago, I was told it wasn't possible. Please don't make the same mistake I made, trust YOUR gut. Now I wait six more weeks to see if I need surgery. Very frustrating and disappointing.

Dr Nguyen and his staff were super nice, caring, attentive, and FAST!!! In my area I was told it…read morewould be a waitlist of two months to even see the physician then I found Dr Nguyen and the team at Healthy Feet Podiatry and they were able to see me, take X-rays, and begin to get me scheduled for surgery all within one visit!

Dr Levin and his staff were very nice. They took x-rays of my foot. I had a complaint of arthritis…read morein my big toe. After four emails and four texts and calling to make the appointment actually speaking to the staff, no one mentioned the price to me not even when I went to check in they took a copy of my Medicare card and my drivers license no mention of an office as a cost. I was a little put off at the end of my 15 minute visit with them since I had no other complaints other than arthritis in a toe, Dr Levin offered me a steroid shot and other options if it got worse. As I said when I got up to pay and I looked at the bill of $199.40.

I made an appointment with Dr. Levin. The day before my appointment, I did all the online paperwork…read moreusing an app called KLAVA. The next day I left for the appointment and I got caught up in traffic. I called ahead and said I was en route but I was stuck (I was 11 minutes late at this point). The receptionist said I missed my appointment, and I had to reschedule. I explained I was only 11 minutes late and she said, "Well you still haven't done your paperwork." WHICH I DID. She went and looked for it and said she had no record of it. So I wasted a half hour doing all that paperwork for nothing. I told her in no uncertain terms, screw off, I'm not rescheduling. If this service and incompetence is indicative of the quality of care in the office, I want no part of it and I CERTAINLY won't trust this place with my feet. Good riddance. No second chances. Patients beware.

We drive almost an hour to see Dr Tjamaloukas. Worth every minute!! He cares for his patients like…read morethey are family!! Caring, compassionate and competent!! We highly recommend this practice!

First time at this office. The staff is friendly and accommodating. I took my mother for an…read moreinfected toe. They took their time and listened to her. The doctor is very gentle and knowledgeable. Highly recommended.

Hands down have loved my experience with this practice. The physicians here are knowledgeable and…read moreas a result they practice with confidence. Both of the doctors I saw (one of which was my podiatric surgeon) are solid listeners and provided me with informed opinions/advice for any question I asked. I had a bunion shaving versus a full bunionectomy and now that I am 5 weeks post-op, I feel that it was the best decision for me based on my demonstrated needs. I can tell that these physicians truly care about the care and comfort of their patients which is why I am recommending them to anyone I know who is in the area and needs podiatry care. They have locations in Lutz (North Dale Mabry & County Line Rd) and in Wesley Chapel. I've enjoyed my experiences at the Lutz office.

Dr Siegel was awesome. He walked me over to the surgeon because that was what I needed. Dr Haaksma…read morewas awesome too. Explained everything thoroughly. Had surgery about 3 weeks later. Still continuing care & its been pleasant.

Dr. Binh was impatient and rude towards me today. I felt rushed, as I was trying to understand what…read morethe MRI meant and was relaying it to him and out of nowhere he says, "I can read". He was combative in his conversation with me. He had an attitude the whole time during my visit. I felt very uncomfortable and not cared for where I ended up having to say to him that " this is not working out between us". Some doctors have this "God complex" that I read about and this is the experience that I had with Dr. Binh. He needs improvement on his bedside manners. I'm not going back to him.

They cut out a hangnail I had problems…read more They would not see me again for a follow up unless I paid another 50$ co pay! Even though they screwed up! Don't use them!

Dr Walshe is the absolute BEST Doctor. She is kind, caring and professional. She did surgery on…read moremy husband and everything went well from beginning to end. Every week, Dr Walshe would make sure that she spent time with us, just talking and getting to know us. She is wonderful!! All the staff are so personable, friendly and caring. I will keep recommending this physican and office to everyone as often as I can!! Thanks to all of you! Jimmy and Janet Dopico

Just leaving my first appointment with Dr. Walshe all I can say is great bedside manner! I was in…read moreand out within an hour. Will post update when I'm done with treatment.

Disappointed ! my daughter had an appt at Florida medical clinic dade city today (Barbara Munoz) …read more Appt time was 300pm she arrived at 307 pm. bc she was late she was rescheduled. I guess not all office have a 15 min window. people take time off to go to doctors appt. They stated she had to arrive early for paper work even though She's 18 and no medical history. she explained the paper work would take 5 min. I can't take another day off. they still denied. she asked if it was documented by an employee that she needed to arrive early bc she was never informed from staff they denied it was. I strongly believe in patient care. so please don't make an appt on a Friday afternoon bc they will cancel you for a few min of being late. They don't have a grace period. they scheduled her a month later

Switched recently to this office for my knee and hip. Making an appointment was easy. The use the…read moreOrlando Health portal, which makes it easy to communicate with your doctors and request refills on medications. Plenty of parking and seating in the waiting room.