Over the past couple of months my parents and I were looking to remodel the main bathroom at our…read morehouse. We got a couple estimates at the end of covid, but waited to get a couple more estimates. I looked on Yelp and saw that Firelands construction had a 5 star rating and responded very quickly for estimates. I sent them a request and they came out and my parents liked him so they hired him. We also had some drain issues which caused them to start the demo earlier than planned. July 17th, we were told there was black mold and we had to leave the house for safety issues. The black mold was in the bathroom that was being remodeled as well as the other bathroom(they back up to each other). Fast forward to July 4th weekend. We were in a different hotel after leaving the air b&b for a week. I get a call saying they are almost done with the entire job. I knew that was a complete lie, because I had been going everyday to check on the house and get the mail. I called the contractor and basically told him he was lying. He showed up at our house so mad because his workers lied to him. Then he had another worker over and was trying to get him to drywall over the black mold. The other workers wrote their name on the floor instead of replacing the subfloor where the black mold was. They put the new flooring over the top of the old sub flooring which was damaged from the mold. He apologized and said they would fix this immediately. Originally, Scott told us that the one bathroom we planned on remodeling would take 10 days. He said he would have a crew out first thing Monday morning after the 4th of July weekend to get the job done. I was really concerned because I did not see much material in our garage. But again, we signed a contract so we really did not think we had any options. Fast forward to July 16th, the Friday the promised to at least have a sink, toilet, and shower installed so we could move back home(that was between the two bathrooms but we didn't care). Then they started pressuring me to have my parents sign the contract for the additional bathroom we needed remodeled. I explained my parents were not comfortable signing anything. Ashley, Scott's wife said she would put that date in the new contract for them to sign. This never happened. On July 16th, at 5pm, Scott came with 4-5 people and did some work. It was the worst quality. They ruined our carpet with paint and grease stains. They swept wood scraps in the hole where the toilet goes. Additionally I'd like to add, that Scott would come for 5 to 10 minutes and say he had to go to Lowe's or Home Depot. He was always leaving to get the supplies that he was supposed to have ordered in June with the deposit we gave him on both projects. July 19th, Monday. I stepped outside and noticed one of my grandmothers rings next to the swing. One of the female workers was messing around outside but I didn't think anything of it. When I saw the ring I immediately went inside to where it was kept in my moms office desk, and the other ring that was with it(also my grandmothers) was gone. I was so upset, but I am working from home and had to finish out my day. Not even 10 minutes later I got a text that my credit card was declined and possible stolen. Long story short, this girl stole two of my credit cards, $300 in rolled change( we had a garage sale and I had it rolled and counted to take to the bank) my grandmothers ring, and a gift card. I filed a police report with the name Firelands Construction provided me. Supposedly she used a fake last name and address when she filled out her application. July 27th. We were lucky to have one worker come to work the last few days. However he wouldn't have been able to do any work because he didn't have any supplies. So we went out and bought everything to finish the project. I would text Scott daily practically begging for the supplies to get the job done. I also need to add that some of the supplies that Firelands DID provide for the project were not even the items we picked out for the remodel. We were kind of stuck and desperate to move back in so we just accepted the items. Scott promised this special order tub we picked out would be delivered on July 27th. I asked him and asked him to get me an order number so I could confirm and he never did. I went to Home Depot and they said there was no way our contractor could have bought that tub. You have to go through Home Depot to get it ordered and installed. Scott then told me rebath would contact me to install. When they called they said it would be 6-8 weeks just to schedule a time to measure and a couple of months for the supplies and for an install date. I would highly recommend hiring someone else for your remodel or construction project. We were jerked around so much and lied to on a continuing basis.

First off, the owner Scott is a really nice guy and very hardworking. This company said all the…read moreright things, but when it came time to deliver they fell short consistently. Hired them to remove wallpaper, paint, remove some built ins, update a basement and restore a fireplace. The first paint job they did had to be redone because it wasn't right and there were people just hanging out in my house like it was their lounge spot. Then we found a water leak which pushed things back understandably, but I was told multiple times everything would be done by a certain date. I said I'm not sure that's realistic but was still told it would all happen by the date. Gets closer to the date, not looking on track, got told a crew of guys is coming out to finish it, and they never show up. Finished a little over a week late with the owner coming out to do the work between 10 pm and 3 am. It was clear they rushed it at the end as the work was sloppy, I had to go back and fix multiple items myself because I couldn't get them back out to complete the work (like window trim that wasn't replaced leaving a hole in the wall, loose fixtures, etc). It was obvious that the project was not a priority for them. I was told after they started work that they just landed an apartment contract and that was their main focus. So if you're looking for a commercial property then I have no clue if they are good or not, but I certainly wouldn't hire them for any residential property work. The final straw and reason I posted the review is the recent pictures on their Yelp profile are fake. The pics that say "remodel" of the bathroom, kitchen, living room, dining room, bedroom, hallway, office... those are all pictures of my house before they ever started doing any work. So if you like the way they look let me know and I'll point you to the company that actually did that work. I was ready to let go of everything else that happened but posting photos of work that isn't yours and passing it off as your own is just shady.

Amazing team that transformed our rental in a new property…read more Easy to book a project via text They accept credit card payments

Trey got in touch with me and was apologetic about the misunderstanding…read more Luna Services showed up promptly yesterday morning and finished the job today. Ray and his grandson did a wonderful job. Ray is very conscientious and an excellent painter. He has many years of experience and is a perfectionist. We could not have asked for a better outcome. Trey was very accommodating in helping us remove difficult items from the wall and heavy furniture. Luna Services group goes 'above and beyond' and are reasonably priced.

After plumbing repairs were finished, I dreaded the next step... plastering. Choosing Speedy Patch…read moreis the only way to go, folks. Shane and Andy arrived for an estimate, explained the products they use that controll dust, and I was sold. On the scheduled morning, Andy began prepping, Chad and Christian arrived, and by 4pm, they were done. Their workmanship and "speed" is amazing. Beautiful plastering without the dust. Definitely money well spent. Thank you Chad, Andy, and Christian. You're the best!

i got a fast response from the estimate guy. it only took a few days to get the repair guy here,…read moreand the repair only took a few hour. super nice people. they were very respectful of my house, and very clean. I highly recommend them.

Stern painting did an outstanding job painting my main floor. Mike is very professional and shows…read moreup on time. He and his crew are polite, neat and did great work quickly. A bonus is no one smelled like cigarettes :) very trustworthy and competitive pricing. I would recommend to anyone.

I would not recommend this painting company. Mike and his team caused significant damage to our…read morehome. They were hired by the general contractor that we used to renovate our home. Stern Painters broke 3 windows, did not use drop cloths resulting in paint on the hardwood floors, brand new carpeting, light fixtures, wood stair case etc. They also damaged window coverings in the process. Additionally they left food in reach of our dogs which made them ill. We had to hire a new painter to come in to correct all of the cabinets and doors. Mike and his team are unprofessional and disrespectful....do not use this company unless you want a subpar quality.

If I could I did give the owner a -10. After 33 days into a 14 day job. He quit. He had poor…read morecommunication skills and lied to me about several details of the work that was done. Then he cursed me and threatened me with a lawsuit when I complained and asked for my money back. ALL of the work that was done has to be redone. I am out all of the money I spent and have to spend more to get the job done. The est was 10k I spent 5k and I got nothing for it. I DO NOT recommend for any kind of remodeling.

I was extremely satisfied with the work when it was finished, there professional attitude and…read moreattention to detail set them above the bar. The owner asked me exactly how I pictured it to look when it was done and made it happen!

I ignorantly left a misguided positive review for Don's Home Improvement five months ago. Don…read moreBellehumeur had installed a pre hung exterior door that I purchased from Menards. During the installation, he bragged about how door installation was his forte. When he left, I thought all was well and he asked me to leave a review. A few months later I had a football game party and a couple of guys noted the extremely shoddy workmanship of the installation of the door. I felt really duped by Don Bellehumeur. One of the guys even found where he screwed up and instead of correcting it, he went ahead and proceeded to deceive me. I contacted Menards because that is where I purchased the door and that is where I was given Don's contact information. Menards asked for photos of the poorly installed door and they then met with Don to see if they could come up with some sort of resolution. The Menards store manager then contacted me and told me Don refused to do the right thing and re install the door. To Menards credit, they did tell me they will never do business with "Don's Home Improvement" again and will never recommend him to another customer. I now have to have the door reinstalled all at my expense. In the meantime and until the weather improves, I have a door through which you can see daylight and on which the deadbolt is not properly aligned, raising safety concerns. Run, don't walk, away fron this guy. He's got a real line of bull. And to all those females out there and not so handy men, beware of these types of contractors who will take advantage of anyone that doesn't know the difference between a reputable contractor and a shyster like Don Bellehumeur. "Don's Home Improvement" he's not!

He came yesterday to provide a quote for me and I was very pleased with his timeliness &…read moreprofessionalism. I thought what I needed done was very minimal and he said that is just fine He was able to get me scheduled right away and I was happy with the results. I will be contacting him for the next serveral projects I have. Thank you Mr. Bellehumeur

$500 to replace a fence post?! No thanks…read more We bought a $12 bag of concrete, took the panels off, set the the previous post back in the new concrete (because it came right out of the ground clean [due to the fence installation co. we hired being inline with so many construction contractors/workers these days, doing half-assed work]), then put the panels back on after the post set. $12 and about 45 minutes worth of work. This isn't work like a doctor does going into surgery - it's taking screws out, mixing concrete (which is less complicated than mixing together ingredients for cake out of a box), aligning your post correctly, then putting the screws back in. $500? Maybe the local car wash should charge $500 to do a basic hand wash on a small vehicle - it's just as complicated.

Very professional handyman service super honest and do fantastic work. They can make all your…read moredreams come true no matter how big or how small your project they will always take care of you and your home

I just moved to Columbus, OH, and was searching for someone to have some painting completed for my…read morehome. Upon looking on Thumbtack, I came across Real McCoy Painting & Drywall Repair's business page. I was immediately impressed and so I called and was able to speak with the owner of the company. Speaking with Mr. McCoy, the owner, he was very professional and passionate about the work he does. Not only did he complete the painting of 3 of the rooms that I requested, but he also completed the painting quicker than planned. I would recommend his services to anyone who is looking for a painter/repairs or drywall.

I hired this company to paint my house and the quality of the service was amazing , I believe there…read moreisn't anyone like this company out there, the owner prioritizes his quality and guarantee his work, for me that is very valuable because finally I found what I was looking for, the money was worth to pay and I definitely recommend this company