The staff and managers do not care. Dropped appointments not knowing who managers names are to ask…read moresimple why questions. Just the level of not caring must be in their mission statement.

front desk have an attitude and are rude. after almost 2 month I am still waiting for medication…read morethat still has not been send.

Well, we had a longer wait than most other Dr. Appointments, but Dr. Soto was in surgery across the…read morestreet saving someone elses life, so we DIDNT MIND THE WAIT!! DR.SOTO AND STAFF ARE GREAT! ONCE HE SHOWS UP...HE JAMS!! We were in and out fast, Dr. SOTO IS VERY CORDIAL and took care of my dad, answered all our questions...then sent us on our way!! Thank u Dr. Soto!! God Bless U!!

I cannot speak for the doctor, but my experience here was terrible. I had a doctor's appointment at…read morethe adjacent building and mistakenly parked in this lot, since my GPS said I had arrived at the correct location. I saw that the name was incorrect on the building, so I proceeded to walk around the other side to see if that was where the correct office was located. I walked only a few feet when an employee, later claiming to be a manager, burst out the doors asking what I was doing and where I was going. She was blunt and rude, but I replied that I was looking for Dr. Guerra's office. Rather than explaining I was in the wrong lot or directing me to the correct one, she began barking that I needed to move my car, even threatening to call to have it towed. My fiancé moved the car to the other side of the building, where we found the correct building for my doctor's office. She mistakenly parked in their lot again, but upon realizing that we were in the wrong lot, she immediately began backing up the car to look for a parking in the surrounding neighborhood instead. The car was already backing up out of this second lot when the same "manager" came out the back entrance and began yelling for us to move. I spoke to her, explaining that we found the correct office and were moving, but she continued to argue and be disrespectful. Parking in the incorrect lot was entirely my fault, but why was your employee not trained in customer service? Would it have been so difficult to say, "I'm sorry, you can't park here. Dr. Guerra is on the other side" rather than yelling and being disrespectful to someone who was admittedly unfamiliar with the area? Absolutely terrible customer experience.

from my of may 9-2026 saturday i called 911 for because of a…read morebad very bad pain in my lower right abdominal and foot ankle my leg and hips and my lower right ribs hurt it really so bad i had to call 911 i went to del sol hospital east emergency side they or no help at all for me to me a man came in my room i asked him who are you he look like a bum a homeless person regular clothes for winter and he said he was my doctor give me a break that's uncalled for to me a man says he's a doctor he look like a homeless person regular clothes got no help at all from that hospital del sol hospital they did not do nothing for me i had high blood pressure that's all they did to control my high blood pressure anything else for my pain i got nothing from him or them female nurse was rude angry like at the world rude ugly horrible don't go to this hospital it's worthless!!!! m. o. s.

I accompanied a family member for a routine procedure, and was impressed by the efficiency of the…read moreentire process. The staff was extremely helpful, very friendly and professional, from beginning to end. Highly appreciated and recommended. 5/5