We were purchasing an ipad or laptop we were not sure. You could not touch anything without alarms…read moregoing off which was ridiculous. The staff had no interest in helping us and it was like pulling teeth to get assistance.

Went in today to get a label and send something via UPS, neither of which I knew how to do. When I…read moreasked for assistance I was told the directions were on the counter. I could not access their assistance, I was told I needed to go back t the other side of of the store and ask customer service, mind you, the staff person on question was just standing there. This was the way the entire visit went. They steadfastly refused to offer assistance, stating they were short staffed, but behaving as if they had nothing to do but refuse service. Extremely unprofessional, disrespectful, rude and let's not forget condescending (I assume because I am older and had questions, who knows). If you want any sort of helpful interaction this is not your place.

I wish I had taken pictures of the place because from the front of the store you wouldn't have the…read moreslightest clue on how big this place actually is! Needed a desk for my office and in my mind I knew what I wanted but really didn't. Friend recommended this place so while on vacation I popped in for a look. The store associates were very helpful in directing me to what I ultimately purchased which was one of those stand up / sit down desks. Ken was my helper and I am sure he too would say I was very easy to work with. My only criticism comes on the delivery side of the business. I'm not fitting this large desk in my car so I chose to pay the $50 to have it delivered. The delivery took place a few days later and unfortunately it was the day where we had this lovely early spring blessing of snow. I would have liked to have seen the desk wrapped in a blanket for protection from not only the weather but the hand truck and large rocks on my walk path as well. Desk was placed down in the wet, snow covered grass to be plugged in to lower the table size as it was extended when brought over. I was aware enough once brought into the house to clean the bottoms off before placed on the hardwood floors. The two gentlemen were not the brightest bulbs in the box but I did thank them for the delivery and gave them some water. Overall happy with my purchase and long overdue. I would recommend coming here before going to your big box stores like a staples.

Stopped in looking for some ideas to renovate a few of our offices and spoke with Alan. Within two…read moreweeks I had the new offices designed, delivered and installed. Great job!

Great shop, great owner! Fixed my computer quickly and was kind and patient explaining things…read more Highly recommend! Thank you :)

I've never left a review here but figured this would be my first considering the service I received…read morefrom them. Let's see, the first place told me I needed a new logic board for my 2012 MacBook Pro which would have set me back $500.00. The second told me I needed to buy a new MBP for $1500.00. These guys set me up with a solid state drive and memory upgrade for around $350. My confidence in their assessment came when the owner volunteered to show me his personal laptop and said mine would be faster after the repair/upgrade because his was a year older than mine. I don't know about it being a year older but it looked like it had been to war. After his demo I signed their contract. For the past couple months I've been cruising along with what I feel is a great deal. I was inconvenienced for a couple days while they waited for parts and did their work. When they called I was shocked the price was less than originally quoted because I didn't have any data. Truth be told, I have 4 pictures and a couple documents. Everything else is in the cloud or on my external drive so it made less work for them. I will definitely be going back when my laptop needs service. Their prices are great and the service better than anyone else I talked to. I don't hesitate to recommend them to everyone I know.

I've been suffering through a chronicly dying iPhone battery. The tech replaced the battery on my…read morephone with one that was much better, and he had it done within a hour. The owner and staff are kind, funny, and obviously care about each other. I have nothing but good things to say about Dan, Chris, and Lindsey.

Second time they have bailed me out. My apparently dead iPhone 13 was resurrected from the beyond…read more Thank you! Very professional and thorough. They give great advice on future purchases.

Sharp image on stamp and shipped promptly - absolutely wonderful! I got a custom stamp and large…read moreink pad for just about $40, which I consider a fabulous value.

I was mulling over a half-baked idea to get a custom stamp designed with a personal artists "logo"…read moreto use to sign my work; kind of like a Chinese chop but I wanted something more complex. I had no idea what this sort of work would run me, though, so I started scoping out options on the internet. Within 5 minutes, I found the Simon's Stamps webpage. The design of the site definitely isn't the best, but the prices sure are. $12 for a 1x1 wood-handled stamp, including shipping? I figured that $12 was worth the risk to give it a shot. Bam. Within about 15 minutes of this idea occurring to me in the first place, I had a custom stamp ordered and in progress. I was further surprised when the stamp was completed and shipped to me no more than a week later, on the other side of the country no less. I eagerly whipped it out and started playing with it right away. The quality is phenomenal. They retained a lot of fine details I was sure would be muddled by the casting process. The construction of the stamp is excellent as well, with a nicely polished handle and beveled base for resting it on the table. I am now definitely going to look for more excuses to get custom stamps made by these guys. ;)

Wonderful copies, friendly accommodating service by phone and in person. So much better tharead more

After talking to my partner about wedding invitations we decided to stop in at CopyCat to look at…read morewhat options they had available. When I walked into the store I asked one of the employees for what items they had and he seemed a bit confused. His co-worker pointed me towards the books they have for invitation templates and I spend some time looking through the items. While looking at what they had for invitations I quickly realized that the prices were high and that I could probably get better options online for cheaper. Since that was the case I ask the employee if I could bring in my own stock and have them printed on it. This was an option and he politely gave me the business card to call about further questions. In the end I didn't print anything but was able to ask them a few different questions. The staff seems nice enough but it would have been more pleasant if I had received a little bit more support around questions. Even though that was the case, I know that what I was asking of them probably isn't typical day-to-day questions so I appreciate the time they took to support me.

Excellent house-call service on a puzzling network issue. Zach provided exactly the technical…read moresolution we needed in a timely, efficient and "people first" way. I'd recommend him for anybody on a budget needing business-class IT service.

Zach's customer service was top-notch. He was willing to work with me with a simple but relatively…read moreurgent request, reaching out to me to talk and iron out all the details, then provided an estimate that exceeded my expectations in terms of delivery time. I'm very satisfied with my experience. Thank you Zach!

I regret I ever switched to Crocker for supposed higher speed fiber optics. The service has been…read moreterrible, the communication non responsive, the internet is a bit worse or at best the same as Verizon. Also I had no land line for 2 months, over 32 calls in about that and the installation issues, still have no voice mail and a huge bill they refuse to lessen.

Helping a client with technical issues - Its been over a month since his phone has rang. Seven…read morecalls to customer service, the never take your service call only call backs. Only two of the seven attempts were returned. One after their busines hours. Hundreds of voicemails unheard. Disaster - DONT GET YOUR PHONE SERVICE HERE! My client cant receive calls.

Mike and Brian are great guys that know what they're doing! I personally don't so therefore I look…read moreto them for assistance with all sorts of computing issues at work as well as at home!

I had a recent death in the family and my laser printer decided to take a vacation and both…read morebrowsers were very punky, I wasn't the most placid client, neurotic and frazzled would be more accurate, Well Calm Brian showed up at the door and fixed everything in under 90 min. I felt much.better immediately. His price was too low so I gave a hefty tip. Excellent place to solve your computer issues, Very strong recommend, George