STAY AWAY FROM ABOVE & BEYOND POOLS in NAPLES! The hurricane flooded our pool, ruined the…read moreequipment. We had used Above and Beyond pools to clean and maintain our pool. After the hurricane we had them do repairs at a cost of $15,104.78 to "completely drain, sanitize and refill the pool", replace the gas heater, motor pump, salt system, screenlogic pool control, and spa switch and paid them in full. The day they were scheduled to do that work (Dec. 12, 2022) we had a medical emergency so we were not able to be here. We were never provided photos of the work done, or the condition of the pool - when it was emptied, or when it was refilled. I asked if sanitizing is the same as acid washing and still have not heard from them. In Feb I fired A&B pools from maintaining my pool because they were not doing a good job - it looked bad, the tech never showed up half of the time, and one time when I did have contact with him he said he couldn't vacuum the pool because his equipment was broken. My husband felt sorry for the guy even though there were problems with A&B; the tech said he was going to be fired, which he was in January. Collier County Utilities contacted me in March because of our extremely high water usage (since December 188k gallons!) Had a plumber check the entire house for leaks, and a landscaper check the yard and sprinklers - both were fine. My builder checked the auto fill - which A&B pool neglected to check and it was badly broken and constantly running - so that was a major part of the water problem. Then had the auto filler replaced by a new pool company who also replaced the leaking filter - something else A&B neglected to take care of. The pool is badly stained and that should have been corrected with the cleaning by A&B pool. Finally, to be sure all leaks were corrected, had a leak detection company check the pool. The part A&B had worked on that I paid for was leaking. In addition, pointed out something inside the pool - white circular spots in several places in the pool, one on the steps. These probably were there when A&B did work on the pool, so they failed to remove them properly, and never mentioned it to us. I've been told now that I may need to acid wash the pool, or even resurface it to remove these and have it look clean again! I have called A&B pools numerous times since March and left messages asking about "sanitizing", and informing them about the leaks and the high water usage. No call back from them. Then, I wrote a letter to A&B on May 26, 2023 to ask what "sanitize" meant, tell them about the leaks, and the high water bills. They have NEVER called me. All they do is send a bill telling me I owe them $1650. I got another bill from them today (with the words OPEN UPON RECEIPT written on the outside of the envelope) - no mention of the leak. Their incompetence has cost me $1560 in wasted water plus I still have a leak I need fixed from their shoddy work so I will have to pay someone else to fix that! I may also need to spend anywhere from $5k to $40k depending what the decision is about the spots they left in the pool. My neighbors had the exact situation with their pool and they do not have the spots in their pool or any problems after from their pool company - different than mine. The A&B so-called cleaning of my pool had such a terrible result that it is costing me way more than it should have! They are a horrible company!

I am sooooo glad I called Aaron to help with my pool. I had him come for a one time service, as I…read morewas having issues with a lot of fine debris in the pool. He and his wife came over to take a look at my setup, gave me a free quote, and spent a good amount of time talking about any questions I had. After he did the work, he let me video him so that I'd have instructions on how to best maintain the pool going forward. Ultimately I want to be the one to take care of my pool, so I appreciated that he was willing to do a one-time service and educate me too. And I'm glad he allowed me to take video, with no issues, so that I could refer back to it at any point. He also said to feel free to call him again if I forget anything or have questions. I can't recommend him enough! If I could, I'd give him more than 5 stars :)

I met with the owner David. Very helpful and knowledgeable. In less than 24 hours after I…read morecontacted him he was at my home servicing my electrical needs. Found the problem quickly and his rates were very reasonable. I've been through many pool companies and they would have 5xs the amount if not more. He is a very dedicated honest man. I am glad I found him

Emilio was excellent, extremely knowledgeable, very professional, great pricing and eager to…read moreexplain everything. I highly recommend. Keith

Excellent Pool Company! Very professional and courteous. Great communication throughout the…read moreprocess of having an AquaCall Pool Heater purchased and installed for my existing pool. Fair pricing. Emilio worked with me explaining the layout of the plumbing and how to work the heater, warranty, etc., after installation. Highly recommended for all of your swimming pool needs.

I need to rave about Tony and Prestige Pools!!! I am having the typical open pool problem due to…read morestorms etc and I asked Tony if possible to help do something very outside his service . I didn't realize all it entails . Do not need to get into the details but immediately after I texted he returned my text and was here today the very next day after regular cleaning to do a lot more extra work just to provide AMAZING CUSTOMER SERVICE ! You do not find many businesses doing this today ! Especially a small business that has many customers with constant problems ! I just want to say thank you and let the community know if you need a pool cleaning service etc that is still run by a very communicative and competent professional call Tony at Prestige . He doesn't take on problem fixes for non customers due to his care of his customers ! I had recommended him to a friend and he turned it down because he is focused on his customers !!!! Thank you again Joey and Tony for taking care of my pool !!!! Wish I could give you a 10 star review!!!

Very unprofessional. Yes his prices are cheap, but you get what you pay for. Will get completely…read moreunhinged if you tell him his crew did not do a good job cleaning and basically call you a liar. If you're pinching pennies I guess use Tony. If you're looking for professionalism go elsewhere.

Bought my first home on Dec 31 never ever had I ever had to deal with underground pools so this was…read morea first. My pool was severely dirty and turning green. Within a week he made it perfect and also fixed my timer. Found him on yelp and asked for a quote not only was he quick responding but customer service was great he went above and beyond and was very thorough with what he saw and what was needed. He is very reasonably priced and very affordable I'll recommend him anytime his work ethics were spot on. Thank you for getting my pool back to splashable!! Lol

Been servicing my pool for about 18 months now, never an issue and on top of things if something…read morebreaks. Highly recommend this company for your pool needs.

By far the best pool service in Orlando. If you're looking for a trustworthy and honest pool…read moreservice, Joey is your man. Not only does he do a great job with the pool service, his prices are reasonable and he goes above and beyond. Joey came one day to service our pool and I told him to be careful because there was a black snake in our backyard. Joey caught the snake, put it in a 5 gallon bucket and removed it from our yard. We then had to replace our pool pump which he did the same day. He found out that Jandy was offering a newly updated controllers, and on his own, he reached out to them and explained that he had just done an intstall of a Jandy pump 2 weeks before the new controllers came out and they gave it to him. Unreal service! He's got our business for life!

I need a pool cleaner in a week; I called and got a call right back and Joey was able to start…read morewithin a week. Very dependable and gets the job done!

Awesome company and the owner Brady is accommodating and responds quickly. I highly recommend The…read morePool Boy Company.

This was my first time trying out a different pool service because the last company who serviced me…read moreand my husbands pool was very inconsistent and we felt we were paying for nothing so I took a chance on this pool company after a flyer was left on my door and let me say.... The owner of the company has been doing an amazing job with our pool! He's a very professional guy who has left our pool looking spotless every time! We got the premium service which consists of him cleaning and doing the chemicals of our pool. I've also recommended him to my friend because of how satisfied my husband and I have been with his services!

Alex at Tidy pool has worked for me and my son as well for about 3 years now. He is wonderful!!…read moreHonest hard working and knows his stuff. He is also very professional and a true gentleman! Great rates too!! Roxane