After discussing the situation with Richard on the phone, I will likely be able to mitigate the mold myself with minimal effort and cost. They could have taken advantage of me, but instead helped me out. I would highly recommend the business. read more

Richard did a Trustful Job! We Highly recommend this company which is quick response and get job done!

I called Mold Removal Express and had a conversation with Richard, a mold technician at Mold Removal Express. I described my problem in my bathroom and Richard provided suggestions that I might do prior to having a company come out and remove my walls. I tried the first suggestion just now and it worked GREAT! I SO appreciate his willingness to discuss my issues and answer my questions without charging me for unnecessary work. WHAT AN ETHICAL and WONDERFUL company! In today's world, you don't find this type of morality and ethical practice anywhere! Thank you! read more

I just had a great conversation with Richard, a mold technician at Mold Removal Express. I described the problem I am facing in my bathroom and Richard suggested that ventilation is my primary issue, not mold. I really appreciate his willingness to talk through my questions while not looking to charge me for unnecessary work. Richard went as far as offering to take a follow-up call. When talking about something that is scary as mold that I don't know a lot about, having an honest technician is so appreciated. read more

Excellent experience with Mold removal express. Richard answered all of my questions. We were looking to save money and he gave us good advice. Richard went above and beyond for us. Would highly recommend. read more

I called because I had concerns about a powdery substance that seemed to be growing on the rocks in the crawl space. Instead of just scheduling an appointment, I was asked questions about the substance to make sure that a visit from him was necessary. (I'm sorry I have forgotten the name of the man I spoke to.) He decided that he was pretty sure this was not mold, so told me how to handle my situation to rule mold out. I really appreciated the thoughtfulness of the advice he gave me. read more

Found some mold growing on window sills in my unfinished basement. Put in an online request and received a phone call in less than 24hrs. Richard answered all my questions and just by telling him our problem over the phone, he could figure out what appeared to be the problem. He told me to try some store bought mold remover or use bleach and try getting it out myself and save me hundreds of dollars. I took his advice and it worked. He even told me what appeared to be the underlying problem and some solutions to try and prevent it from happening again. Great advice, honest company, very helpful. Would definitely recommend them for your mold issues. read more

I contacted Richard at Mold Removal Express to have his team come and sterilize an area in which I was sure was growing lots of mold. He was so knowledgeable and patient with me, as he carefully described how to get the area prepared for him to come up and deal with our problem. My husband and I went and got the safety mask that he suggested for our protection, and began to cut and prepare the site. When we got in, we realized that what we were seeing was some insulation and that the problem was not significant. Dealing with an honest, informative company was such a pleasure. I would recommend them to anyone suspecting mold issues, as he was not quick to send a team, and incur costs that were not necessary. Richard knew how to guide us to a safe conclusion. Definitely 5 stars. Linda read more

Called MRE after discovering some suspicious black substance on wall bricks during my basement remodel. They were very quick to respond with a phone call about one hour after submitting a query on their website. They listened to my situation and were able to step me through a quick and easy mold identification process using bleach....over the phone...FOR FREE! Turns out it wasn't mold afterall. Very appreciative that they were able to help me with my issue over the phone. Could have easily deployed a technician and charged me for the work. I'm sold on using them for any future mold related issues. 5 stars. Danny Martin read more

I found this company through a Google search. The person who answered the phone addressed all my questions and concerns. He was very knowledgeable about the different possible scenarios that can occur after water damage. He spent 15 minutes on the phone with me and was friendly, gave an honest opinion, and never tried to push a sale on me. In fact, he even suggested things I can try at home to solve my problem. I feel I can definitely trust this company and will definitely hire them when I need to. read more

I called Mold Removal Express not really knowing what my next step should be in removing my mold problem. I was connected with a professional right away and he walked me through my problem. He gave me suggestions free of charge to check for and eliminate my mold. Based on calling around having someone come in and do my simple problem could have cost me north of $500.00! He spent about 10 mins on the phone with me helping me out knowing what he was suggesting was not going to get him or his company any money. Its refreshing to be viewed as a person and not simply the money I spend. I appreciate what he did for me and if I ever discover more mold that I don't feel comfortable taking out on my own I know who I am calling. read more

I called Richard to discuss having him look at mold growing high up on our bathroom wall. I had previously had an inspector friend check the drywall for moisture and was assured it was just surface mold. Richard took time over the phone to tell me that this was not a job that I need him for. He explained to me what I would need to do to get rid of it myself and prevent it in the future. He could have easily charged me a fortune based on my fears, but chose the honest path instead. THANK YOU RICHARD!!! read more