Set traps at our home, we never engaged him for services, called him, requested help, or needed a…read moremole service. Kids found it and almost cut their finger off. Never told us as the homeowners that he set traps, where they were, how many. Called and left him a voicemail, and he came into our backyard when we were gone and took his traps back. I called the police and there is an open investigation. He entered our property without permission twice and hasnt returned our call or the detective. Disturbing and dangerous behavior.

Murray is great and very affordable. Most companies charge to set traps and then charge per mole…read more Murray has a one time fee to set up new customers comparable to other company's trap fees then the per mole charge. Returning customers only pay the per mole fee. And you will return, for 2 reasons: 1) Once you get mole tunnels on your property you'll get more moles eventually. I've had a couple years with no moles but typically get 1 to 3 a year, usually a couple months apart. 2) Murray has never failed to get my moles. One thing to note: He has his service area set up as zones and services a zone a day. This means you might see him the next day or it might be 4-5 days from your call until he services your area. IMO this is what allows him to to not charge to set traps along with his confidence that he'll get your mole. Some might view this as a negative but to me it's more than offset by the several hundred dollars a year I save. It only costs a few dollars and a few minutes to put new grass seed down and I'll have to do it no matter who I call.

I had bees starting to make a home in my wood railing. The year before, I had sanded it down but…read moreforgot to seal it, which likely attracted them. I contacted Pest Zero, and they responded quickly with a very reasonable estimate. They treated the affected area, and within a few weeks, the bees were gone. I went ahead and filled the holes myself and made sure to stain and seal it this time. They also went above and beyond by treating other areas around the home at no extra charge, including removing a wasp nest and addressing some ant activity. I was very pleased with their service and would definitely hire them again in the future.

Very good with communication. Even showed up early! Reasonable rates, comparable to everyone else I…read morechecked with.

I used these guys for a long time. I had the same tech for a while which worked out well, but they…read morestarted to churn through workers. I ONLY wanted the rat boxes done and repeatedly stated to the company that did not want chemicals sprayed around the house. I would tell the workers this the day before to remind them and they still could not follow that simple instruction. Less work right? So, they screwed up many times. The final time was December with another new guy showed up the day after I reminded him, in writing, not to spray chemicals. Guess what, they showed up the next day WITH A SUPERVISOR, and proceeded to spray chemicals all around my house. They also put GLUE traps in my crawl space without asking and I never would have authorized that. I decided to cancel my contract AFTER that and called the company running the comcast-like gauntlet of 'what if we gave you this or that credit'. I declined and asked to cancel and they removed my credit card. I was not informed of any remaining balance. After that, they sent me a bill for the service that they once again screwed up. Keep in mind I paid full price to these guys for years just to have the rat boxes done so I was grossly overpaying and they got way more out of me than they put in. I called them to dispute the bill, they said they would call me back after running up the chain. They didn't. Instead they insist I owe them money for a SERVICE THEY CONTINUALLY SCREWED UP. They are an extraordinarily incompetent company that can't follow simple instructions.

Worst experience ever. In summary, they bragged about how good they were and that they were…read moredefinitely going to take care of the rodent that made it's nest in my home. This company went from throwing bait without traps on first visit, to setting snap traps inside and outside on second visit, to showing up and the owner of the company saying those are the wrong traps and set them all off. This was supposed to be the final visit, instead this person claiming to be the owner was there to make a bid to my landlord for more work. He said he would be back Saturday with the correct traps as he was there to "bid" a crawl space clean out, not address the current contract of getting rid of the rodent/s. No call no show Saturday. I called the front office Monday to confirm they would be bringing the correct traps out and to set a new day. She said someone was coming out today/Monday- even tho no one scheduled that with me. Needless to say, by the time they did come back out to address the original contract, they removed all but one outside trap. Then that technician insisted on coming over to check the trap on a day I wouldn't be home. I asked him to come by on a day I am home as I am not comfortable with people being at my property/house when I am not. He said he will just get permission from the landlord since she paid the bill. Why would a person/company not respect such a simple request? I feel awful that my landlord paid this amount of money for literally nothing but a headache. If you haven't hired them, might as well try anywhere else first.

I have a bee problem. Bumble bees have taken up residence somewhere in the interior (building…read morewall/flooring space) of a house I own and found a way to get into the entire house, but I couldn't figure out their exact location or pathways. Brandon from Go Pest Pro was a wealth of insect knowledge and generous with his time explaining to me what was likely going on, the potential impact, the level of risk, and possible avenues of action. He was on time, flexible, friendly, and thorough. As an owner of multiple properties and in need of quality contractors and reliable businesses that will respond to urgent issues, I am very pleased to have encountered Pest Pro and will be using them for any pest problems in the future.

My initial experience with pest pros was positive, but then it went downhill. we suspected rodents…read morein our crawl space and they were able to come out quickly. Brandon came 7/12 and sealed off the holes and placed traps in the crawl space and outside the house. He said they would send someone to follow up in 6-10 days and then again another 6-10 days after that. About 4 days later we smelled nasty stuff coming from the crawl space and figured someone had been caught and they would find it with the follow up check. On 7/25 nobody had come for a follow up and I'd heard nothing so I called to see who could come check the traps before we left town on 7/29. Jordan came on 7/28 but arrived just as I had to leave for an appt so he was only able to check the outdoor traps. Today it's 8/5 and there's still a nasty smell coming from the crawl space. I called again today to see if someone could come for the 2nd follow up (that is already paid for). I was told that we had already had our two follow ups and our contract was expiring and they would come to collect their equipment next month. The lady I spoke to (can't remember her name) told me that someone had come on 7/22 but nobody was home and my phone was disconnected and then the 7/28 appt they counted as our 2nd follow up. She told me that they had called me and scheduled both of those follow ups and I had approved them. I told her I most certainly did not schedule those and that my phone is obviously not disconnected. She was snarky but agreed to send someone back out next Monday 8/8 so I will be home waiting to see if someone actually comes to check inside the crawlspace. Overall communication has been horrible and customer service less than optimal. I DO NOT Recommend them.

Called for an estimate....spoke directly with Dennis. He asked a few simple questions, gave me a…read morevery fair estimate and had someone at the property the same day. Excellent service, friendly and efficient employees....overall, a great experience. I highly recommend this company.

Can't speak to the effectiveness of their regular service but I do want to leave a review of their…read moreresponsiveness to a problem we experienced early on a Monday morning-- a bat in the shower. Not sure how he got in but bats are not something I deal with. Reached Dennis at 7AM and Brian showed up within an hour. Removed the bat for a truly nominal fee. Very, very impressed.

Jacob from Robbins Pest Control is amazing! Came to clear out an ant problem I had over a year ago…read moreand has been doing my quarterly maintenance ever since! Makes great suggestions and really goes the extra mile with his work! Also very fair on pricing. Would highly recommend!!

Needed someone to take care of an urgent Yellowjacket issue and was referred to Robbins Pest…read moreSolutions by a friend. Reached out and Jacob responded almost immediately and said he could come the next day. Service was affordable and prompt!

Michael has always done an excellent job of taking care of the property and communicating with me…read morewhat he has done. Independent Pest Solutions is a very capable and professional provider. I highly recommend them.

There is no satisfactory way to explain just how pleased I am with Independent Pest Solutions…read more I've had numerous occasions to call upon pest control companies and until now none of them fulfilled my wishes. They always found a way to explain away a problem and subsequently leave it up to me for the solution. I had a wasp nest take up residence in the crawl space of my home. The company I hired initially said, "I am not crawling down there and I don't know how you're going to deal with it". Scott from Independent Pest Solutions indicated it was a problem and found the solution. There was no hesitation, no effort to explain it away and leave it to me for a solution. He know what do and how to make it happen. I am so very thankful I fell into this company. Frankly, I sincerely pray, these guys stay in business because they deserve our trust and patronage. They are the best in every way.

Coty has been here before and does an outstang job. Very kind also. We have over the years have had…read morethe little sugar or pavement ants. Takes care of them.

Very poor company not in operation anymore, it now is Fikes. I booked services through Sound Pest…read more Spoke to the GM through yelp who described the service. Charged me $300+ for Flea control. The person who showed up was not with sound pest but was with Fikes. He spent all of 5 mins walking through my house and sprayed an aerosol can that costs I believe $29.99. He did not spray in under or around anything. This was also not the description of service that was provided to me through yelp. I called to complain immediately after. I have also called to talk to a Manager multiple times. They always state they will call me back and never do. It might have been a great company before it was sold but do not let the historical positive reviews fool you this is not under the same management as before. Go somewhere else for service.