Their t-shirts literally last for YEARS. They always ship promptly and include candy!…read more I order things from this shop even though we live in Texas because whenever we visit in person we love the shop and products so much!

Wow their prices are outrageous. $32 for a 5 oz bottle of sun screen! Obviously shops have to…read morecharge more to keep a local business, but their is on some movie theatre/ Disneyland level gouging

I ordered over $270 worth of apparel for my husband for Christmas and I didn't pay attention to the…read moreorder summary. One of the items was the wrong size. I contacted the number listed and it was answered unprofessional. I thought I called the wrong number. Whoever answered sounded like it was a personal phone and they just said "Hello". Once I asked if it was the right number and what I should do I immediately realized there was zero customer service experience and they directed me to the website for the return/refund policy. After ordering over $270 of merchandise you would think they would cover the shipping cost. I won't be ordering directly from them again. Go to a local surfboards shop where they have great customer service.

very cool store and the staff were fantastic. But I bought three T shirts do almost $100 which all…read morelooked amazing in store but after one wash the collars had stretched out to the point I just donated them to goodwill. Just something for people to be aware of.

Save your money for quality brands that care about the consumer. I was given a pair of cord shorts…read morethat retail from close to $100. Well they lasted about 4 months before they split along a seam. They wouldn't help fix or replace without proof of purchase which I was unable to get. Any company selling clothes, at that price point, and is that strict about fixing or replacing their clothes does not care about the quality. Save your money and buy a better brand like Patagonia.

Had such a great experience here. Ernie, Christy, and Daniel helped me and were so welcoming and…read morehelpful. What a great place!

I am not THE most adventurous man but I do own and 2 ride Santa Cruz mountain bikes, have owned a…read moreSubaru outback and used to have a cabin in Tahoe. I am now just some dad and a tech worker. This store could not be more targeted to my demographic. We make enough money to buy what we want and this store has the best items. Thule racks, Patagonia, Vuori, etc. Knives, axes, jackets, ski boots, flasks. Everything every man could ever want. I bought a Patagonia jacket and some stuff for my son. My kids, my wife, even my 80 year old parents spent 30 minutes and $300+ dollars in here. It's a fantastic store. It's a bit of an interesting location being next to the beach but if I lived in Santa Barbara I'd be here once a month. Most Staff were friendly, some were young and not too social but helpful. Come here. Love here.

I've been skiing for 60 years, so when I brought in my daughter's skis and bindings to be checked,…read moreWyatt taught me more about DiN settings and release torque than anyone that young has a right to know ;-) He could not have been more helpful and informative about my daughter's skis boots and bindings. I wish I had bought all those items from Mountain Air and usually do, but this was a purchase at Mammoth and yet Wyatt treated us like we purchased our gear there. His serious advice helped us with maintaining her gear and testing bindings for safety for next season. Go there! He explained

I do like to drop into surf shops when I happen to be in a beach town. When I was in Carpentaria…read morenear Santa Claus beach, I popped into the A-Frame Surf shop. They offer *surf boards, *SUPs, *boogey boards, leashes, wax, *wetsuit, swim gear, towels, clothes, hats, sunglasses, and beach gear. They *rent out gear. Also what sets them apart from typical surf shops is that they offer lessons (all ages) and summer camps for kids. The shop is clean, modern, well stocked and organized. The staff were helpful. Plus I happen to see the kiddos summer camp surf lessons at Santa Claus beach. I was impressed with the organization and leadership to handle the gaggle of surfing kiddos and teach 'em a thing or two .

It's unfortunate because every time we come to Carpinteria, we've stopped by this surf shop for the…read morepast 10 years. We always hope the experience will be different, and we've purchased items from the store many times over the years. Unfortunately, the staff has consistently come across as unfriendly and unwelcoming. As a customer, it's hard not to wonder if we're being treated differently, and that feeling is disappointing. Whether that's the case or not, we've never felt welcomed here despite being loyal customers. It's sad that after so many visits, the experience has never improved. Based on our repeated experiences over the years, I can't recommend this shop. Zero stars.

Micah was an amazing teacher! This was only my third time time surfing and I was able to transition…read morefrom a foam board to a regular board. Micah monitored the surf to find us the perfect area to learn, and was patient, providing useful pointers each wave. Overall a great experience with a great teacher!

Micah was fantastic both as a teacher to beginners as well as a tour guide to the city. We loved…read moreexploring our limits and some new areas we hadn't even heard of prior to our experience. Cannot recommend booking with him enough - top notch experience!

man this store is so great santa barbara location they are so helpful kind and ready to handle any…read moreneeds for customers I give this place and staff 5star rating hands down stop in and enjoy all the variety sizes and styles at the state st location in santa barbara the customer service is outstanding big thankx again

Got there at 7:20 when it says it closes at 8. Asked to show me some shoes and 5 min later they…read moretell me that they can't show me any shoes because they want to close and if we are not sure if we will try on the shoes they won't show them to us. First they don't respect the time and second they don't want to show us anything because they want to close. Bad customer service.

I had a surfing lesson this summer with instructor Patrick, he was really nice and very patient…read moreteaching me and other two students. Before approaching the Surf Adventures, I looked for other surf classes. Some classes require beginner attend their introduction class before proceeding to a practical class, and the classes are set in different days and charged separately. I found the surfing class in Surf Adventures is a very authentic, price-worthy option for me as a beginner who wants a quick result in learning surfing. Although in the beginning, the Surf Adventures miscommunicated the change of location, the staff reached me right away and committed to giving me a complete 2-hour, fully experienced class despite the class has been delayed for 45 minutes. Patrick is the best, I hurt my foot during surfing and barely can walk, he gave me first-aid and helped me got to my car and made sure I can drive home before he left. I would recommend the surfing class to a beginner.

My son has done two different Surf Camps this summer. I just love the vibe of this camp. It is…read moresuper casual, easy drop-off/pick-ups, and the instructors are so nice. My son had a great time and staying in one place - not getting in a car to go to another beach - really maximizes their time in the water. Having the food catered by the nearby Shoreline Cafe makes it easy on me in the mornings too. I also really dig the surf tunes being played in the afternoon at pick-up. It makes me wish I could be a kid in the camp again. I highly recommend the camp.

We rented kayaks here to kayak to the Santa Barbara pier area. The customer service is great. They…read moreare very helpful and sweet. The good thing is that it's by the harbour so the water is calm. You can even bring your toddler on this Kayak! I brought my little one and she loves it! The highlight was to kayak to see the sea lions lying around with lots of birds in a very close proximity, but you're not supposed to get too close or the sea lions get scared. The sea lions were clapping at one point and waving at my friend, which was super cute. The dock that you depart from is less ideal. You had to paddle under this wooden walkway where part of it was dripping and has spider webs, which makes it a little unappealing. They have a changing room for you to change after because you most likely will get wet, so make sure to bring extra change of clothes, especially pants and underwear.

Rental was fine but customer service was horrible. The young lady at the counter had a strangely…read morecold and condescending attitude the entire time that she "helped" us out. She repeatedly made snide remarks, rushed us and refused to answer simple questions. Then whispered something to a coworker that made them look at us and snicker... Very uncomfortable experience that really tarnished my perspective of this business. Wouldn't spend money here again.

I took a surf lesson with Joshua and it was such an epic experience! I had never really surfed…read morebefore, and was super nervous. Joshua was super patient, and made me feel really comfortable. He was super flexible around our schedule, and we even ended up surfing with a pod of dolphins around us--it was truly one of the best experiences ever! Couldn't recommend enough, will definitely be booking another lesson!

Had another great day in the ocean for my second lesson, Noah was a great coach. The surf was a…read morelittle heavier this time, still it was a lot of fun. Noah was very personable and patient, we had a great conversation and I learned a couple of things. He even left me with some resources to look at if I continue surfing. Even if you are not very athletic or you are a little older (like me), you will have a good experience at Santa Barbara Surf School based on the lessons I had with Spencer and Noah.