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    Molly Maguire

    5.0 (5 reviews)
    Open 11:00 am - 7:00 pm

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    Music Exchange

    Music Exchange

    4.8
    (348 reviews)
    27.3 km
    $$$

    We purchased our very first piano from here at the beginning of the pandemic. We figured that…read moresince we'd be staying home more often, why not purchase a real piano!? We made an appointment to come in and Ulysses helped us out. He was friendly, knowledgeable, and helped us through the process. He didn't rush us or pressure us to buy a piano, and he was patient in answering all our questions. We went home that same day to think about which piano we wanted to get and returned a week later to purchase a Yamaha upright piano. Overall, it was a great experience and we now have a beautiful piano!

    Update: Gary responded to this review... and then deleted his response a day later…read more After reading it, I actually understand and respect the appointment-only business model. If customers want a private showroom experience, that's completely reasonable. Plenty of luxury businesses operate that way. The problem was never the appointment policy. The problem was how a potential customer was treated. I live next door and have been curious about this store for a long time. I finally saw you at the business and thought I'd ask about purchasing a piano. Instead of a simple, "We're appointment-only, but here's my card--I'd be happy to schedule you," I was dismissed while you waited for your DoorDash order. As someone who works in marketing and customer experience, this felt like a textbook example of turning a warm lead into a lost customer. Your original response then spent paragraphs explaining why I shouldn't have expected service, but not one sentence expressing regret that a genuinely interested buyer walked away with a bad experience. That said, I'm adjusting this to a 2-star rating because I did see some effort to acknowledge my post, even if it ultimately fell short. Businesses don't earn loyal customers by proving they're technically correct. They earn them by making people feel welcome. A 30-second conversation could have turned me into a customer. Instead, it turned me into someone who will be buying a piano elsewhere. If you already have an appointment, I'm sure the experience may be perfectly fine. But if you're hoping to stop in, ask a question, or get a feel for the place before committing, don't expect much hospitality. That's ultimately why I'm leaving this review--not because the business is appointment-only, but because customer service begins long before the appointment ever does.

    Photos
    Nothing wrong with appointment-only. Everything wrong with making a potential customer in front of you feel unwelcome.
    Nothing wrong with appointment-only. Everything wrong with making a potential customer in front of you feel unwelcome.
    Music Exchange is Yamaha's Overall Dealer of the Year.
    Music Exchange is Yamaha's Overall Dealer of the Year.
    This is my beautiful Yamaha Clavinova

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    This is my beautiful Yamaha Clavinova
    Marin Community Music School

    Marin Community Music School

    4.8
    (8 reviews)
    12.9 km
    $$

    I can't say enough good things about MCMS. With no musical experience, I came to MCMS as an adult…read morebeginning cello student. My teacher, David, has patiently and thoughtfully worked with me as I very slowly progress. When I'm in the school before and after lessons I get to listen to other students, or all ages, with David and the other wonderful teachers. There is a great sense of community and the interest and enthusiasm the instructors have for each of their very different students is heartwarming. From talented mini-rock n' rollers to older students, everyone is treated with care.

    I am 66yo with long forgotten high school music experience and wanted, if I could, pick up were I…read moreleft off. What was I to do? I found MCMS and it was exactly my answer. This small but loaded school caters to the young and older alike. It has a bevy of accomplished and practicing musicians; teaching drums, guitars, piano, violin, cello. I see it as a place to perhaps learn to be a multi-instrumentalist. My first inquiry to the school was answered quickly and then put in touch with it's cello instructor (the instrument I wanted to learn). I was given a complementary hour of introduction and was sold after that. I appreciated the instructor's encouragement and that he did not sugar coat the road ahead to learn; I liked the challenge of that. This school has checked off all the boxes for me to learn. It is conveniently located in not quite down town San Anselmo and has a neighborhood feel about it. It is San Anselmo's very own School of Rock and Bach!

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    Guitar instructor Joe Marquez teaches the surf-rock favorite Wipeout!
    Guitar instructor Joe Marquez teaches the surf-rock favorite Wipeout!
    Marin Community Music School
    Music made with friends is the best music of all.

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    Music made with friends is the best music of all.

    Molly Maguire - musicalinstrumentsandteachers - Updated August 2026

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