We have had an amazing experience at this OB clinic from start to continuing care. The entire staff was kind, professional, and welcoming every time we came in. Lindsey and her assistant took the time to answer all of our questions, made us feel very comfortable, and truly care about my daughters health and well-being. Always went above and beyond under my daughters circumstances. Appointments were well organized, the front office especially Fatima made it very easy feeling very inviting. She always made us feel supported throughout our care. Pregnancy can be very stressful time, but this clinic has made the experience so much easier and reassuring. I'm incredibly grateful for the excellent care we are receiving and would highly recommend this clinic to anyone looking for compassionate and knowledgeable OB care. read more

I recently found out I was pregnant earlier this year, and my insurance referred me to Mommy & Me in Redlands. What can be a scary and nerve-racking experience has been made so much easier thanks to the amazing staff. I especially want to thank Jessica. She is always so kind, patient, and compassionate. She makes me feel comfortable, heard, and genuinely cared for every visit. As a first-time mom, having someone like her has made all the difference. I'm so grateful for the care I've received and highly recommend this office! read more

Mommy and Me has been there for my family and I when we gotta go see a physician . The pediatrician as well as a couple of the OB/GYN's have been super and have taken care of us with kindness and detail to each person. They allow you a grace period of 15 minutes per appointment. (good to know, just don't abuse the system) The staff here is really kind and helpful. I highly recommend going to Mommy and Me for your pregnant needs. FYI: I have had my 3 pregnancy prenatal care since 2019 at this location and I'm very happy with the way I'm treated. read more

I'm leaving this review to make other parents aware of a serious issue my family experienced at this office. My son's medical records were released to his birth mother without any proper verification or legal authorization. The birth mother presented an outdated 9-year-old court note that only referenced visitation delegation--nothing about medical rights, custody, or decision-making authority. She does not have custody, medical rights, or physical rights. Despite this, the office released his private medical information without contacting or notifying his father, who is the primary custodial parent. When we questioned the front staff, Milly- refused to provide her title, about how they verified her identity and authority, they were unable to point to any part of the document that allowed her to access his medical records--because it simply wasn't there. She is not listed anywhere as someone who can receive information. Staff could not explain what proper verification was done before releasing the records. This is a complete failure to safeguard a child's medical information, and it's absolutely unacceptable. As parents, we trust medical offices to protect our children's privacy, and that trust was broken here. I hope management takes this seriously and implements proper procedures so another family doesn't experience something like this. read more

Please do not see Dr. Lee. He is truly an embarrassment to the medical profession and our healthcare system as a whole. I went in with several concerns about possibly having an autoimmune disease. I'm not someone who visits doctors often, but I was trying to listen to my body because I know something is wrong. When Dr. Lee entered the room, he immediately asked if I wanted to be on pain medication. He never tried to eliminate any possibility of what could possibly be the issue. He then quickly went through a list on a paper of potential procedures, including X-rays for the areas where I was experiencing pain. However, he immediately argued that X-rays are harmful and that he wouldn't recommend them or prescribe medication for himself. From my perspective, he was trying to get a random test set up just to prevent figuring out a proper diagnosis. At this point, I was confused. He completely dismissed my concerns and acted passive-aggressively, as if he was just trying to get me out of the office as quickly as possible. I've never experienced anything like this before. Unfortunately, this seems to be a downside of having free healthcare, you end up with doctors who, despite their degrees, have no place in the medical field. I hope he reads this and understands that if I find out something is wrong later on and because he wanted to be ignorant and not take the time to make a proper diagnosis, I will be coming back for his job. At this point, the four hundreds a month for health insurance doesn't seem too bad. Maybe then, I'll get a doctor who actually has some compassion. read more

They cancel appointments the day of and rarely answer the phone. I haven't been able to get through to reschedule.

I received my obgyn care here and my son also has his pediatrician here. It's a great place . Sometimes is a wait for appointments but they are very clean and great doctors and nurses read more

My experience at the Orange street location in Redlands has never been negative. I have been a patient for a number of years and never have I had a bad experience, the check in is always nice, smooth and helpful, the MA's are very good as well and I love my doctor she is very professional yet makes you feel comfortable, her bedside manner is outstanding in my book so, thank you Dr. I. Kennedy and the whole staff. P.S. The office is always clean smelling refreshing and even when there are children in the lobby is nice and quiet, the staff always has toddler and kid friendly shows on the tv. read more

It's been many years since we been here and they have definitely revamped their organization and routine of checking patients in!! The process was smooth and effective my daughter was due for her annual check up got all the paperwork in appointments done within an hour the PA was very nice thorough and helpful and friendly it was such a pleasant experience I'm looking forward to bringing my girls here. Sometimes it's so hard to find a doctors office that you would like to bring your children to. read more

At first, I thought this was the perfect place for me since it's close to home. My first appt with the doctor went well she seemed genuine. But they don't ever follow up like they say they would. I have been calling and calling several times a day to make an appt and no one has picked up for 2 weeks now. I have things I need to get checked and taken care of. This is unacceptable don't go here!! They won't even pick up the damn phone!!! If you hate your job so much find a new one read more

Ppl plz go somewhere else or change doctors they are so unprofessional I went to solve an issue and all the supervisor did was hide and never came out to handle issue the worst clinic I have encountered read more

No matter what, you will be waiting at least an hour, if not more. The girls working the front told me once, most people don't mind waiting. Staff is polite, but takes many days for any kind of medication authorization. Waiting is the game here at mommy and me. read more

I give a 2 because the time I did get to see the doctor she was friendly enough. Not once have I been seen on time for my appointments. This time I walked out after waiting 40 minutes knowing there were still 2 patience ahead of me. When I asked regarding scheduling a time that I would actually be seen on time I was told that since they went electronically it takes longer to see patients. But I still have to arrive on time and miss work in order to be seen late. This is unacceptable. Our time is just as valuable as yours. read more

I was going to this clinic for a few years for my primary healthcare and only ever had a positive experience when I met with dr Kennedy personally. I've had other doctors fill in and gaslight me/tell me that the problem I came in for didn't exist or that I was coming in for nothing. Her old nurse practitioner completely and unprofessionally said things like "you're just fat, why can't you eat a salad and plain chicken for every meal like my daughter does?" When I came in to talk about my PCOS diagnosis. Her newest nurse practitioner misdiagnosed me and was under the impression that I wanted to be temporarily disabled so I could have money without needing to work. She missed any signs of pregnancy and never gave me a pregnancy test when I came in. I was bedridden for nearly a year with intense sciatic pain that physical therapy did not help. Ended up diagnosing me as pregnant at about 23 weeks and would not assist me in finding an abortion clinic (or giving me a referral) citing religious reasons for her denial. I had to go back to see their gyno who further gaslit me into having a baby no matter what. I cannot stress how much I suggest people to avoid this place. In the 6 years I was a patient here and the 50ish appointments I had, I saw my primary physician 3 maybe 4 times. I can not describe how disappointed I am. read more

My son needs surgery immediately, and we needed a doctor fast. The Mommy & Me Medical group got us a next day appointment. They staff and the Nurses there are very polite and extremely helpful. We saw Dr. Susan Suen. She was so friendly, professional and very supportive to our needs. Things got taken care of right away. We didn't have to wait long at all. I truly appreciate the care and concern that was given to us there. Thank you to Belinda at the front desk for your kindness and your willingness to go the extra mile for us; and to Dr. Susan, we appreciate you greatly, more than you know! read more

The Mommy and Me staff are all around great. Dr. Kennedy and her nurses are on top of every detail. I had severe ptsd about doctors before, but this is somewhere i feel safe. If someone doesn't know the answer they don't mess around and figure it out. Of course i know some people will complain about the building but you can't beat the friendly staff and service. For IEHP and Medi-Cal based coverage i have to say the team is top notch. Thank you for everything you all do. Sincerely, someone who had lost faith in medical care. read more

If I could give zero stars I would. My girlfriend was referred here from her insurance company. The nurses our incompetent and do not know how to schedule appointments and then we get questioned as to why something did not get done. I cannot comment on the doctors, but the midwife, Ellena Mckennon, that was assigned to us is very rude and talks down to her patients. One day I heard her through the paper thin walls talking to another patient and saying "oh is it because your Mexican that you think that?". What kind of professional says that?!? My advice is to avoid this medical group if possible, they are not worth the headache. read more

The staff is nice understanding thru this covid times, Dr Kennedy is the best, thanks so much

To make an appointment u must leave ur # for them to call u back and they never do obviously they over book ,wait time is too long unorganized and on top of it all medical conditions are over looked I'm almost pre-diabetic but...he failed to tell me until he knew I knew how to read the # s and most of all I hate being overlooked or disregarded just bc I bn diagnosed with anxiety a simple MRI would solve everything! Some insurance co don't allow doctors to treat u until it's to late they want ur #s or test to be higher than normal to even consider treatment but as a human being from one person with a family to another u would think they would at least let u know and tell u the truth about insurance co. On a positive note the 2 stars are in regards to the front end staff ladies they do always greet well and have a smile on there face read more

Mommy & Me - This is my feelings and face after I'm done there . - Family Practice Near Me - Redlands, California

I was new to Redlands and needed to get a Dr fast as i needed to get my children enrolled in school. I stuck with them for about a year but I regret it. The Dr. visits are always rushed, The Dr's don't seem confident in what they say yet are very dismissive. The place looks terrible, and not very clean.The walls in the rooms are paper thin and you can hear everything the Dr is saying to another patient - absolutely no privacy! The ladies at the front act like they are to good to talk to you and don't engage in friendly conversation. You can never walk in with a sick child - you will always be referred to Urgent Care because they have no openings. read more

I like it here. The doctor takes good care of you. I don't understand why the low review. Everybody is nice. The only thing I dislike is the waiting. But other than that I like it. read more

Just found out we were pregnant so we scheduled an appointment. I found Dr. Kennedy from the Molina website. So, I switched my insurance to her and made an appointment to see her. We got there a little late, about 5 min, filled out paperwork, then finally was called back after almost an hour. There was some confusion between the front desk, the nurses, and the doctors. Different things were said, but the most embarrassing part of it was when the PA had the manager of the front desk area come in to the exam room. I was undressed from the waste down with the large napkin over my lap as we proceeded to discuss how the front desk ladies should not give any advice on what procedures, how far along, or anything involving care that the doc would provide. Needless to say, I felt horrible (and quite embarrassed since I wasn't fully dressed, my husband and daughter were also in the exam room, AND I had to listen to a PA scold a manager about her front desk ladies). After that, I spoke with the dr. then did the exam (which only took like 25 seconds). Then waited some more to be checked out. I'm sorry but this place didn't make me feel happy at all about my pregnancy, it felt more like I was burden. This isn't how mommy-to-be's should feel at all. Worst part of all, not sure if you noticed, but I didn't even see dr. Kennedy (the gentleman... a PA was the one who saw me), so that was a surprise at first. But, what I find crazy is that I was told I may not even meet the doctor who will be delivering my baby when it's time! I want to build history with a dr. and get to see that same person on the due day. A lot is shared and experienced throughout these next 9 months of pregnancy and even the following visits after birth. I don't want to go through my history every time I see a dr. :/ If your a new mommy please don't go here. Research for OBGYN'S who will be there every step of the way with you. read more

I'm going to add to the already poor reviews of this place. If you come here you will wait a long time to be seen, at least a half hour and likely an hour. The place is pretty dirty and the front desk lady is not very nice. This place can do a lot better. read more

There where dead roaches on the floor and I felt like I needed a shower just walking in. The doctor actually had the nerve to mess with the meds my specialist put me on. Not coming back! I only needed a referral in fact I'm thinking of calling the health department. That place breeds disease. STAY AWAY! read more

The girl works in the front is impatient at all and not friendly. That's why I am considering to change another clinic.

Horrible, I don't recommend coming hear for your pregnancy. The doctor I had placed me at high risk for my history of depression, which was solved, told me that I need to be seen at Arrowhead and I told them no it's to far. I felt like they were not listening to me. I want somewhere close to home. I tried switching doctors but since I was placed at high risk no one in my are could take me. They would take the longest time sending out my records. Ìm 25 weeks now and just found the right place. I'm just mad that I couldn't get the care I needed sooner. read more

Honestly they deserve 0 stars. My sister started going there so my grandma said she was good. So I went with it. Me and my son started going to her. At first the wait didn't bother me. But I feel like they take advantage of it after a while. Everything was fine at first. The girls where nice and helpful. But it all flipped. They started changing appt times without telling us. They even did it to my sister. Multiple times. So she kept the card with the date and time and they did it again and she showed them the card. Let's just say they didn't do it again to her. Then they started with me. I had a really important dr appt. I knew my appt day and time. Wrote it down in my phone while on the phone with the lady. I left work and went. They said my appt was at 8 but I was told 9. Why would I mess up an important dr appt that I needed. Well I called back to say no I know what time it was at. I went to knock on door to ask what time they open up cause google says 9 and she told me " I don't appreciate you calling my coworker on idiot" why tf would I call her that. Secondly that wasn't the voice that made my appt so why would it be right to call her an idiot. After that she slammed the door in my face and told me to go find a new provider. Honestly this place needs to close. Or they need new receptionists and nurse if they wanna stay open. read more

I'm trying to bring my 2 kids to get an appointment for a flu vaccine. After I had 2 call back 3 times because they had put me on hold for 15 minutes each call just to get an answer that they had run out of flu vaccines. Told me to bring my kids to any pharmacy. After calling one pharmacy she said that they don't give vaccines to children 12 years and under. I called urgent care to see if they give vaccine too, which they don't. So, I called back the doctor office and told her what's going on. She only said sorry. When I asked when is the next vaccine coming in, her answer only I don't know. Well, I don't know is not good enough d**n it!! I'm definitely changing doctor after this exhausting experience. read more

They NEVER answer the phone , they don't care at all if you miss you're appointments they won't make friendly reminders of youre appointment coming up. So many people say bad things about this place . Theres clinics that love their job and care about the patients and there another kind of clinic like this one where they just want you in and out (they don't care about the patient at all) ..the doctors rush while you are being seen . read more

I brought my daughter here to have a gyn check up. Although we waited a while the staff was friendly and very patient with all my questions.

The staff is so incompetent and rude it's a total waste of time going to this office. No matter how sick you are, no referrals or concern will be expressed. It takes weeks to get an appointment, days to get a medication and the staff even books your appointments when the office is closed (on Saturday) so check your calendar when making the appointment. Never expect a confirmation or phone call to be returned. This is the worst clinic I've gone to in my life. read more

This is the worst Dr I have ever gone to! The office is dirty and disscusting! The staff is incompetent and rude. The wait time to get an appointment is ridiculous. I have a serious back injury that is inoperable. I was told that Dr Kennedy was a general practitioner as well as an obgyn. I was seen by her for about two months before she told me that she would no longer perscribe me my pain medication anymore until I was seen by a pain specialist. I was then referred to another incompetent Dr that treated me like I was some kind of drug junky and even though the Dr did confirm my original diagnosis I was told that they would not perscribe the medication. Once I was off the medication ( that I was taking for 8 years) I can no longer walk and am in excruciating pain. Dr Kennedy has taken away my independence and my ability to care for myself. I am now in a wheelchair and I'm 45 years old. This has ruined my life. Whatever you do PLEASE DO NOT go to this clinic. read more

The girls behind the counter today would rather put the people who are calling in for an appointment on hold than talk to them, the people they are taking with are leaving very angry and I have been here for over an hour. Seeing as how they handle the mommy and me, a clinic, some stuff for the dmv, schools and wic meditate first and know its going to be a painfull ordeal...as the baby starts screaming...there should be a negative star to mark... read more

The only thing i like about this place is that the doctor is a very good man and works very well with kids. Came here for about 3yrs now. The only thing i could say i dont like is that when i call 4 appts they put u on hold 4 a very long time. read more

ZERO RATING.Staff is not responsible.My 6 month child was due for shot and we never received a reminder call for shot and after 15 days we called just to check and we were told that shot was due 15 days before and staff called once and never again.We got next appointment after 7 days.So our child we get shot delayed by 21 days.We never got any call.We are looking for another facility. read more

My son needed a physical for football. Called this facility as this is where my insurance sent me. They said they were booked for over a month. No problem, I was referred to a doctor by his coach. Went & all was well. My son hurt himself so I needed him to be seen. I called this place and yet again they were booked. So I took him to the doctor the school sent me too, who said he was fine but he needed a medical release that can only be supplied from his family doctor. Again I called here and they set an appointment for 3 weeks. Okay, So I go today they said we need the paperwork from the other doctor. I drove down there and they immediately faxed it to them. I called this facility once again and they said they needed his physical paperwork. I again drove down to the doctor where the school referred me too and they faxed the same paperwork as the first time. I called, They said they received it, Hummm okay. I asked for them to call me back so I can know when to pick up the release form. The doctor this morning said he would write for me as soon as he got the fax. I hear nothing, So I drive down there and the practioner said oh please have a seat if you can wait 5 minutes I can have him do it. Sure, She comes back and says he said he isn't writing it today because he is with a patient. No problem, I can wait. I look around at an empty room. She said no, he wont write it. I told her he said he would write it today. I heard nothing of 5-7 business days. She said it takes 5-7 business days. Today is Friday I told her I've been waiting all day, so has his coach. That's the reason why I made this appointment so long ago. She said sorry about that. Completely incompetent staff and doctor. I Highly discourage anyone from going to this place, it's dirty & so very unorganized. Once I get the form, I'm never going back. read more

this place is a f#%&kin joke, after waiting two hours in the waiting room , then waiting 45 minutes in the doctors room with my tired two year old I walked out . this place diserves zero stars but you can't give that . made a 2pm appointment and walked out at 4:45 pissed off and without service !!!!!!!!! read more

they made me wait for over 3 hours maybe even 4 hours to do a physical check up but they didn't even tell me that over the phone when i made the appointment that i would do a physical. the appointment that i agreed to only was for medical paper write up for disabled services that i needed at the time. and as such he did fill it out but i think it was partially incomplete as well so i had to come in again cause he made some sort of mistake. anyways he is not the only issue i had or whoever made the appointment not telling me what was going on. they said it was protocol that all first time appointment seekers would have to do a physical check up which i never agreed to or was aware of. then there is the staff who also wrote my blood pressure wrong. and then there was a mean patient or so i guess or whatever someone in the waiting room a black lady with 2 children so she claims that she said that i was looking at her son which is 100% lie she said i wanted him. i never even spoke to him and i did not talk at all so again that was not true. so back to her talking loud and then she called me mentally retarded. i am not blaming the staff for it. but the staff weren't all that nice either. they are not giving me all my medical records. they only gave me part of it from my understanding of the situation. i don't know how busy they are but whatever so that is anotehr issue. and then there is how the lady mean one non staff in the waiting room said that i did something nasty in the bathroom. that was also a lie. the bathroom would NOT flush because it was broken. i had my period so there was blood in the urine and so it is weird for children or anyone adult to see if they wanted to use the bathroom. so she yelled it out loud for everyone to here cause she knew i was the last one to use the bathroom. and then she tells her kids to shut up and she is mean to her kids as well and they say they want to call the police but they won't. so then there is the staff who said you don't know how to stand up for yourself. that wasn't really nice. she didn't stand up for me and she didn't help me so i took that as an insult so that is latino employee. and the blood pressure was high and they didn't warn me to change my diet or that i have too much salt or anything that is why they lied on there to not worry the doctor to save time. but i don't care much on that anyways. it was the response that i had issue. and then another latino patients says your a bad girl or something like that to me or whoever it was at the waiting room. you find weird people here. i know it is an area designed for children or pregnant women but still. it is odd behavior none the less. anyways some guy keeps criticizing his child for her hair example is the child looked biracial. the mom was white or at least the care taker with her and the car they came from and the boyfriend were all white so i make that as a guess and the child is tan with good african american biracial looking hair but it was poofy and the guy tells a 5 year old to fix her hair and he keeps puling on it to wear she says ow. and then they leave her outside with no one watching her by herself while they sit in there lack of monotirzation. they do have harsh peopel that come here. why i think it is boyfriend and not husband is what kind of father would do that? read more