Francesca's is located near Old Navy…read more This is my first choice to stop and shop out of Dulles/Reston/Leesburg locations. Fitting rooms are well lit and boutique like. Tons of gifts and accessories available. Clothing selection is well stocked and with the most selection. I love great deals and love when they offer buy one get one free (clearance) and buy one get one 60% off. Managers to the store associates are always helpful and pleasant on the phone and in-store.

Went in there tonight to see about getting some cute items for work. I walked in no greeting and…read morethe store was pretty much empty. There was one other person besides the sales associate, I'm not for sure if they were a sales associate also however, based off the conversation the two were having. After the sales associate walked passed me three times with NO greeting or even a eye to eye contact. How disrespected and unwelcomed I felt at that moment. I had to say something to her about not greeting or acknowledging customers. I will never step foot in that store again. Very sad because that store has some really cute items at great prices!

Sarah (the owner) gives the best customer service you could ever ask for. So honest and real. Works…read morewith you to get exactly what you wants. Great products and great customer service!! Can't recommend this place enough.

I love this store so much not only for the selection of items but the outstanding customer service…read morethe owner gives.I live two hours away from the store and she has gone above and beyond to ship meas

The staff are amazing! They are so helpful - supportive while trying things on, but also offered…read moretheir advice and helped me pick the right lehenga. I had a last minute request for tailoring and they were able to rush the fitting to make the wedding date. They were SO AMAZING. It was worth the drive out to find the perfect fit!

Excellent customer service and found two beautiful wedding dresses. The ladies that helped us were…read moreso patient and precise with their suggestions and styling.

My daughter wanted a second pair of holes for her ears…read more Scheduling was super easy online and the T do have a qr code to scan for walk-ins. Super clean and professional. Choice between using a needle and the device. I spent $160ish for the holes, starter earrings, after spray and tip.

My 4-year-old daughter had an awful first experience here. We came in for her appointment, chose…read morethe earrings we wanted, and she was so excited. Of course, once her ears were pierced, she cried a bit because of the pain, but then we found out they had pierced the wrong earrings. The staff member said, "I grabbed the wrong one," and explained that switching them right away or re-piercing would hurt. While the staff was very apologetic and did give us a gift certificate for the correct earrings to replace within 6 weeks, it still did not make up for how traumatic the experience was for my daughter. I really feel the staff should have confirmed with us one last time which earrings were being used before piercing her ears. Now my daughter is stuck wearing earrings she does not even like, and I honestly do not know how I am going to convince her to come back in 6 weeks after such a bad experience. We have used Upper Lobe in the past and never had an issue. I wish we had used their services again instead of trying Rowan. Unfortunately, this was not a good first experience for my family.

I've been here a few times. My interaction with the staff has been really good. During the…read moreholidays, I did store pickup. Obviously this is a store that my niece and nephew love. Their gift requests were from this store. Pickup was so easy. My purchase was quickly retrieved and off I went. There's an area out front of curbside pickup. I had to return some of my purchases. You have to wait in the line but the staff was courteous and quick. Again, a quick park out front had me in/out quickly.

Returned an item that was falling apart after a couple of months of light wear. Cashier initially…read moresays it is defective and no problem to exchange, then proceeds to go out of her way to make it as difficult as possible. Tells me "one second" then someone else comes to the register and asks me what I need. I just wanted to do an even exchange, but she was determined to get me to pay the difference of the military discount on the original purchase, even though I am eligible for a military discount. This was such an unnecessarily unpleasant transaction. I don't think I will go to this location again. Tysons staff are so much nicer and helpful!

They had a great selection of clothing for young women. At the time I went the entire store was…read more50% off the lowest price. I picked up 2 coats, a dress, and a sweater for my sister for $51. The staff was friendly and the selection was vast. I think this is a great place to shop for teens.

From the owner: Welcome to the Forever 21 Leesburg Premium Outlets store in Leesburg, VA - safe, clean and full of…read morethe latest clothing and accessories for women, men and girls. Offering jeans, tops, jackets, shorts, shoes and swimwear, we are committed to providing trends and styles inclusive to all. We want you to have fun, to express yourself, and to be... well, you! Visit Forever 21 at 241 Fort Evans Road N.E. and find something new. Since 1984, Forever 21 has strived to have a positive impact not only within our stores and corporate family, but also upon the environment and on the hundreds of vendor manufacturing facilities throughout the world and their employees.

At the end of the Outlet is an Ann Taylor Factory Outlet with great prices. True you won't find…read moreeverything new as in the retail store but there are many selections to choose from and my wife was able to find some good deals. The is a ledge inside the store for the males to sit and wait.

I make it my business to find all the Ann Taylor stores in a 50 mile radius of me, and I'm glad my…read moreaunt had this one on her map already. I was looking for a suit, and there's no better place to find a suit than at Ann Taylor. This store has a mighty (ha ha) petites section as well as regular, and their sale racks take up 1/4 of the store. Beautiful clothing, timeless taste, Ann Taylor. That should be their new tagline.