First visit was good although they tried to sell a lot of extra merchandise as I was leaving…read more Second visit the hygienist was so rude and argumentative that I left. Guess I dodged a bullet.

My wife and I moved up to NH last year from CT. We had always had cleanings and check up back home…read moreevery 6 months. We made appointments with Hastings based on recommendations we had received. To be objective, it seemed that this dental facility was state of the art, they seemed to have the latest and greatest equipment. The staff, especially the hygienists and assistants were very nice and professional. They were on top of making sure you were always comfortable. What really turned me off (more like pissed me off) was the upsell along with the sales pressure that the woman up front who handled the scheduling. They would seat you with her as you were exiting and she would hit you up with additional procedures that were very costly and certain unaffordable. I tried to explain to them that I had been out of work, and did not have dental insurance to pay for a $1400 under gum cleaning. They eventually cam back with a procedure using a different piece of equipment for around 1/4 of the price, but still insisted I would require the original $1400 procedure within a few months. Well, all the time I am thinking that my dentist in CT had never come up with all this baloney. Meanwhile, my wife get's told that all her fillings needed to be replaced. She questioned this diagnosis and guess what happened? They sent us a notice in the mail firing us as their patients because we did not subscribe to their treatments. Give me a break!!! I'll tell you what, my guess is this dentist needed to turn in his Mercedes for the new Bently that's coming out. I guess he doesn't realize that dental health care is not the same as selling used cars. I do not recommend this practice as I feel they have very low regard for their customers and their customer's financial situations, they just want to soak you or your insurance for all that they can get.

My Hygienist Suzanne is the most caring, gentle and professional Hygienist I have ever encountered…read moreof my 62 years of teeth cleaning. First time that I have not had anxiety about going to the dentist. I have recommended Maple Brook Dentistry to my friends and family. Thank you for making my visit a pleasant and not scary one

My husband and I have had nothing but top-notch care here. They are always on time, friendly,…read moreefficient, professional and handle all insurance issues. I've been to many dentists in my life and this is as great as any!

If I could rate this office at a zero I would! I have been fighting with this office for 8 months…read moreto request my money back for services. The services were approved through my medical plan, primary and secondary dental insurance. They have been paid several times and also required me to pay $1,000 out of pocket. this dental office is contracting as in-network with my insurance company but i was originally told they don't send claims on customer behalf (dont let them lie to yoy) I have spent months and 40 plus hours to verify this claim was paid correctly with my insurance (something the office should be doing and not me!) They have given me the run around and the office and office manager don't know how to do their job correctly and telling me they never received payment from anyone (even though I had check numbers from myself, my insurance company and cash out dates). I don't know what kind morons they hire to process their claims but beware they are shady and good luck trying to get your money back from them. There are truly incompetent people running this facility. Go somewhere else you've been warned. it's so sad that customers go here and have to do the job their office should be doing. I will be putting in a complaint with the BBB. please save yourself a huge headache and go somewhere else.

BEWARE- Unprofessional & Unresponsive Billing Department…read more Receptionists Lori & Josalee are great. The former office manager Jenna was amazing. Unfortunately, her replacement is unprofessional & lacks basic customer service skills. Shady billing practices, despite multiple emails & calls related to overpayment -one even answered by the dentist himself, who acknowledged the issue--no action has been taken.

Let me start by saying, my experience was top shelf, spot on and what I could have hoped for. DR…read moreVarun Nischal adjusted his work schedule on the spot, to fix a tooth I had a concern with. Who does that today. No sales pitches, no pressure, just a very professional dentist, a gentleman that displayed his ability to focus on my needs. Good sense of humor as well, because I don't care for dental visits. His assistant was top notch and the two made a good team. So I 'll be back and review from then on. Cheers

1-Star - Extremely Disappointed with Customer Service and Outdated Policies…read more I'm basing this review solely on customer service. Today, I had an unavoidable situation--my kids' babysitter had to cancel last minute. I immediately called Gentle Dental first thing in the morning to reschedule. Their response? "We can reschedule, but there's a $50 fee." Seriously? What is this--1985? I'm already paying premium prices for care, and now I'm hit with a penalty for a genuine emergency? No flexibility, no understanding, no effort to retain a loyal customer. My family has brought them plenty of business, and this is how we're treated? When did customer retention stop being a priority? When did we normalize this kind of price gouging and corporate coldness? Shame on any business that thinks this is acceptable--especially in healthcare. Rescheduling still brings them business, just not my business after today! Gentle Dental, you've lost a loyal customer. I refuse to be treated like this! FYI! My appointment was for 4pm... I called at 9:30.. that's plenty of time to fill the void!

Dr Kahn is kind , friendly and is an all around great dentist! My hygienist Yvonne , was very…read moreknowledgeable and had great suggestions for my at home care .

I want to keep this short. I, my wife and daughter all went here, they charge a ton and all three…read moreof us went there in pain for weeks, despite the fact we arrived without discomfort. They can fix your teeth, but it's gonna cost you! They'll eat through your entire dental benefit, get minimal work done, and top it off by telling you you NEED the $35 3M toothpaste. Onto the next one for us.

I chipped a front bottom tooth over the weekend and first thing Monday morning, I called dentists…read morewho had positive online reviews and could take an appt ASAP. I chose to try Dr. Jason Keshian at Nashua Family Dental in Nashua, NH. The entire staff was super friendly and professional. The office was welcoming, organized, and clean. I took these a good signs that they pay close attention to detail and care for their patients. The visit from start to finish was so easy and Dr. Keshian was friendly professional, and knowledgable. I had already had a similar tooth issue and went to my former dentist when I lived in Westford, MA where the dentist made me cry. Dr. Keshian at Nashua Family Dental explained everything as he went. He told me what the process was, how it would feel, and why it was medically necessary. I couldn't have asked for a kinder and more efficient experience from a dentist. I look forward to my next visit there bc fixing a chipped tooth takes a few visits. I expect the crown will match my surrounding teeth perfectly, like the dentist in Westford, however, expect that I will be treated with more respect and smiles.

They are so caring and excellentIf you want caring outstanding dental care then you have found the…read moreright place. I am a big baby when it comes to dentistry. I had a broken bridge removed and replaced. This requires skill and a lot of time in the dental chair. They made me feel so at ease and comforted. They deserve an award for "Best Dental Office!" Yes, this senior who is a dental cry baby, highly recommends this amazing office from the front desk, techs and talented dentist Dr. Jason Keshian.uu

Been coming to Dr. Sam for several years. I have had several fillings and crowns. The service and…read morecare is wonderful. The staff is wonderful. The dental hygenist is wonderful. She keeps giving me good advice on brushing and flossing. I try sometimes, but I am not very good at caring for my teeth and I suffer decay. I am trying harder lately. At least when I fail Dr. Sam fixes the problems I create and my teeth are fine again. My wife also is treated by Dr Sam. She is happy with the care. And she is as bad as I am at brushing and flossing. I checked the NH Board of Dentistry. The only problem they had was for moderate sedation and that is fixed. I have no idea what that is.

God forbid should you have a crisis in your life and miss an appointment. That will be $100. Zero…read moreempathy. Zero understanding. They just want their money. I am absolutely appalled at the treatment I just received. When I realized I missed an appointment, I called right away. I explained my extenuating circumstance to an AI receptionist. I also thought the fee was $50, but I was being billed for $100. The AI receptionist apologized for my situation, told me she hopes it gets better, and said someone would contact me regarding the fee. When a human returned my call, she had less empathy than the AI 'person' did. She told me that she received my message (which explained why I missed the appointment), and that I owed $100, not $50 (regardless of the form I signed stating otherwise). I told her that I would pay the $100 and find a new dentist. And I hung up. It's a shame. I liked working with Dr Sam and Kirstie. But I cannot in good faith continue to work with a front office who won't even consider my extraordinary situation, let alone one who further takes advantage by charging me double what they should have. The document I signed on 4/22/24 clearly states, 'I understand that if I do not show up for my visit, if I am more than 15 minutes late, or if I cancel without at least 48 hours notice, a $50 missed appointment fee will be assessed to my account and deducted from my reservation deposit.' I also acknowledged that I was entitled to 'considerate, courteous, and respectful treatment.' Thanks for kicking me while I was down. Enjoy your $100.

Very nice and patient staff. The dental hygienist, Sarah,…read moredid a great job and was very friendly. It's nice to have this in Pepperell.

Didn't appreciate having a procedure done, paid for procedure in full at time of visit. Then get a…read morecall for them two weeks after. They said they made a mistake on the price. It is supposed to be be 300 more. Please pay promptly! ( was quoted a price for the procedure and that is what I was told again the day of the visit and I paid for that day). Shady business practices. Won't be going back.