Mondie Pic'l has provided excellent service to me for two loans in the past five years: a mortgage and a home equity line of credit. She is far more efficient and responsive than other lenders I worked with in the past. She responded immediately and accurately to all questions and concerns, and she found the best rates with trusted lenders. I enthusiastically recommend Mondie. read more

I loved working with Mondie! She delivered an amazing 21 day closing experience. No surprises and super professional. I've purchased 2 homes before and this was by far one of the smoothest experiences with a lender. Thanks Mondie & team!! read more

Most importantly, Mondie was honest about what I could and could not afford, and when I found a home to purchase, she made the experience seamless. I personally have an aversion to printing, scanning, copying, and then doing it all over again, simply to satisfy some person in a room somewhere who needs proof of this document in order to prove another document exists that proves another document exists, times infinity. Mondie did 95% of all of that for me, and before I knew it, the loan was ready and complete. read more

Mondie and her team are TOP NOTCH! I never have to pick up the phone to ask for updates during the transaction, because they call me. Their communication is as great as their custom service and each one of my clients enjoyed their experience working with Mondie. Mondie has worked early and late hours for me to get the job done and I great appreciate all her continual efforts. Thank you and keep up the good work! read more

Mondie and her team were great to work with. She was recommended to me by Irina from Pasadena Views. Our home transaction went smoothly, and we closed very quickly. Mondie is very professional and will take the time to address all questions and concerns. Overall, we had a great experience working with Mondie and her team. read more

I have worked with several lenders in the past 10 years but none of my experiences with major lenders can be compared to my experience with Mondie and her highly skilled & professional Team. My exceptional real estate agent, Irina, referred me to Mondie when we started experiencing some pushback from sellers' agents about my pre-approval letters from 2 major banks (you know which ones!). From start to finish, I relied upon her to get pre-qualified, open and close escrow in less than 21 days with no obstacles at all! Not only it was such a smooth transaction but the experience of working with Mondie, Debbie and Micki was beyond and above my expectations. PrimeLending Team's strong knowledge and experience made my dream come true. Mondie and her Team locked in my interest at market's lowest rate with ZERO points!! She did all the leg work in the pre-qualification phase to ensure what loan amount I was truly qualified for, unlike those major lenders/banks that put you through so much stress after opening escrow and surprise you with new requests and hidden fees. I strongly recommend that you consider Mondie for your loan needs. Trust me, you will be very pleased for choosing Mondie over any other lenders. read more

I have worked with Mondie Pic'l for close to 10 years now. Not only is she my personal lender, but I recommend her to all my home buyers. Mondie has a wealth of experience with all types of loans, from FHA to Conventional to Jumbo. She is able to review buyer's financial information and identify and address potential red flags. She also takes time for a thorough consultation so that she can understand her clients' goals and needs and guide them appropriately. I have never had any surprises with any of my home buyers' financing when Mondie handles the loan. She has the best rates, service and she truly cares! I highly recommend Mondie for all your lending needs! read more

As a first time home buyer I had a lot of questions and concerns. Mondie was extremely patient, personable, and most importantly honest. When traditional methods would not work in my situation, Mondie was quick to come up with helpful alternative suggestions. There were several times that I felt discouraged in the process, but not Mondie! Her knowledge and confidence gave me the boost I needed to navigate through the process. I have no doubt that if it wasn't for Mondie and her wonderful team, my family and I would not be in the beautiful home we have now! I cannot recommend her enough! read more

Really an exceptional lender and I feel very fortunate that my real estate agent recommended Mondie. Mondie helped my husband and I go through first home buying process from getting pre-approved to closing the escrow. Throughout the process, we ran into several issues, and Mondie was there ALL the time to guide us on our side to straighten things out for us. We even had to be cross-checked by seller's lender and they disqualified us as a good buyer for a ridiculous reason. Mondie contacted the seller's agent even after work hours (i think it was after 9pm....) and made sure that we were 100% pre-approved and the escrow would be funded. Because of Mondie, we got the house we wanted! If you want someone knowlegeable, answers your questions promptly and work with you side by side, Mondie is def the one. We plan to move to a bigger house in couple years and we would def work with Mondie again. Strongly recommend her! read more

Mondie and her team were amazing! We previously always went directly to a bank for a mortgage. Those transactions were always difficult and I always felt like I was following up and chasing them to do their job. Mondie on the other hand was extremely professional, knowledgeable, followed-up, and followed through. I would highly recommend Mondie to anyone needing a mortgage loan. read more

My wife and I just refinanced our condo, and we were so pleased to be able to work with Mondi. The process was very smooth, here team was efficient, polite, and professional, and we closed our loan in very good time. We'll be looking to move within the next five years or so, and I know that we will be using Mondi again. What an exceptional experience! Could not recommend her more. read more

Mondie and her team (Rochelle in particular) were recommended by the real estate agent I was using to buy my new home, and they were simply amazing! They pay attention to detail, are hardworking, are very friendly and willing to explain everything and anything you may want to know about the loan process, and they are just wonderful at what they do. I had a lot of problems with the escrow company selling my home in Los Angeles, but they were there looking out and making sure that the sale of my home went through on time so that they could fund my loan for my new home on time. They also did a great job communicating with both my real estate agents and the other escrow company used for buying my new home. I highly recommend her to anyone looking for a great home buying experience. read more

My options were explained to me promptly and transparently as my situation developed. Since my purchase was contingent on a sale many factors of timing, appraisals, and alternative sources of funding my down payment needed to be factored in. Mondie was able to anticipate and adapt to developing circumstances and to provide feasible options. To have achieved all of this in pandemic conditions (October-November 2020) was all the more impressive and appreciated. read more

I have been a full-time Realtor for over 10 years, and Mondie has consistently provided my clients with exceptional service. Yesterday, we closed one of the more difficult transactions I have ever worked on, and we could not have done with without Mondie! Not only did she take on a buyer with very complicated finances and some derogatory items on his credit report, but the buyer was also very difficult to deal with on many occasions. Mondie and her staff did a great job holding things together, and ultimately the client was extremely satisfied. This unusual transaction took nearly 7 months, and would never have closed without the hard work, patience, and expertise of Mondie and her amazing staff. read more

Mondie was recommended to us by our realtor. She was always very prompt in her reply to any questions, worked hard to secure us a good rate, and was thorough and professional. I am so glad we chose to work with her. read more

We have used Mondie and her team for 3 home purchases and 3 refis, she has always been helpful and knowledgeable each time. We can't recommend her enough!! A great partner in the big financial decisions! read more

As a happy new home-owner in Pasadena I cannot recommend Mondie Picl highly enough. We were set to work with Aim Loans, but our realtor, Irina Netchaev pointed out that when time is of the essence, as it would be here, it's much better to work with a trusted lender who can turn things around quickly. Irina recommended Mondie, and we are so grateful that she did! We now fully realize that an online-only establishment would never have been able to turn things around with speed that Mondie and her team showed, often working evenings and weekends until completion of the sale. And to sweeten up the experience, she gifted us, after sale, with the best gourmet brownies I've ever tasted. Next to our extraordinary realtor, we attribute our new home purchase success in no small part to Mondie's stellar service, responsiveness and attention to detail. 10 out of 10. read more

Mondie and her team were beyond communicative while my boyfriend and I began the process of buying our first home. The process is difficult and confusing at times, and Mondie was always understanding and clear in her explanations. Her team is nothing short of amazing--hard working, prompt, kind and professional. We always felt that we were in capable hands and any questions we had were answered in full. We couldn't be more grateful to Mondie for her fastidiousness and making this process as easy as possible for us. You are in great hands here!! read more

Mondie helped my fiancé and I purchase our first home together. She was exceptional! To this day we continue to talk about how pleased we were with our experience!! read more

My wife and I have had the pleasure to work with Mondie Pic'l on two separate loan transactions. First, was the original loan to purchase our home and the second to refinance in 2012. If you are looking for the best loan officer to partner with, I can only suggest that you to stop your search right now. Mondie Pic'l is herself, the definition of customer service. Mondie and her staff were extremely friendly and knowledgeable to answer questions and guide us through the loan process. Even now, I can't figure out how she does it, but Mondie always seems to be 'connected'! In today's world of e-mail and texting she is amazingly quick to reply. Throughout the process to refinance our home, we had a numerous questions where we needed answers. Our communication with Mondie was nearly 100% by e-mail, and she was always there for us with a quick reply. Mondie has that ability to sense our concerns to answer questions before they are asked. We found Mondie to be a straight shooter. She presented the facts, told us exactly when and what she would do for us, and then she delivered as promised and on time. Mondie and her staff are impeccable with followup on open issues. When they needed paperwork or other information by a certain date they kept us on track with a reminder as needed. Overall we found Mondie and her team truly cared about us and our business. We simply cannot express how incredible her service is. We had shopped around and Mondie was able to provide us with the best interest rate and lower terms. In retrospect, going through the loan process with Mondie Pic'l did not seem stressful. She helped to make it a rather enjoyable experience - we were kept informed the entire way! In case you are wondering, we were not asked to prepare this testimonial - we insisted! read more

Mondie was recommended by a friend of ours that has helped him and a client of hers for a long time, he had great things to say about her & he sure was right! Mondie and her team were really helpful & answered all of our questions since we were 1st time buyers. The process was very smooth & we had quicker escrow than expected since Mondie knew we were in a rush to get our new home. She is a true profesional & we highly recommend her. read more

My family and I have been doing business with Mondie for 10+ years and wouldn't go to or trust anyone else. She is quick, responsive, and knowledgable. I highly recommend Mondie for your mortgage needs! Thank you Mondie, Micki, and Debbie! read more

Mondie and her team were so incredible. My fiance and I purchased our first home together, and we couldn't have done it without Mondie's help. She worked with our very aggressive closing timeline, and not only communicated constantly with us, but gave us very clear directions and advice. She's very knowledgeable and her experience was extremely valuable. We really enjoyed our experience with Mondie and her team, and could not have gotten our great first home without her. read more

Great service. Worked quickly and efficiently getting my loan approved and improved rate when rate went down. On top of all the details to get to an escrow on time. Made the process as painless as possible. read more

Mondie is the best lender I could have ever possibly wanted. She is so professional, intelligent, and personable. She was able to come up with a strategy that put me in the best possible position to compete in this difficult market. Her team is also very professional and caring and helped make this the easiest home buying experience I could hope for. Thank you Mondie!! read more

My wife and I refinanced with Mondie Picl at PrimeLending this month and had a great experience. She made the refinance process simple and painless. If you want to take advantage of the great interest rates and want a hassle free experience, please contact Mondie. We 100% recommend working with Mondie and will ONLY contact her for our next loan. read more