we received absolutely excellent service from the staff at Tip Top Tailors while getting my son…read morefitted for his grad. Peggy, the manager, and her two associates were very helpful, knowledgeable and very kind. They tailored his pants while we waited. the grad sale was also excellent. Buy the jacket and receive the pants, and shirt and tie of your choice for free. my son's suit is gorgeous! They made my son feel important and he's very excited about his suit and his upcoming grad. We highly recommend Tip Top in this mall.

From the owner: Synonymous with value and quality Tip Top Tailors is Ottawa's one stop destination for great suits,…read morecasual wear, rentals and accessories from exceptional brands; tailored in-house for fit.

Every time we go to this store we receive excellent service. It's a pricey store, but they do put…read moreon some great sales and the clothing is very good quality. The men's sizing is very precise with fitted or more relaxed fit dress shirts and pants. We have mostly purchased men's clothing but they also have a small women's section as well. Two of my favourite items in this store are the wide selection of tie-able bow ties (as opposed to pre-tied bow ties) and the small selection of satirical books found at the register. The books are quite expensive and I have yet to see them on sale, but they are such fun: How to be a lady, how to behave at a formal diner party - amazing! Tanger outlets have all the essentials for every event, from the casual BBQ to a night on the town, to a fancy dress ball - enjoy!

Cannot say enough good things about my experience at Stephano's. From the suggestions of colours,…read morefitting, time for adjustments, and what sticks out most in my mind, was the appreciation for my business. Pricing was exactly where it needed to be, and i failed to mention, the suit makes me look and feel like a million bucks! Thank you Fred Woods

I was visiting from out of town and was looking to get a few pieces to finish off my outfit for a…read moremeeting. The concierge of my hotel highly recommended Stephanos. I went in there and i felt comfortable right away. Ended buying a whole new outfit!! Ramy was so helpful with his styling tips and took care of me very well !!! Thank you again . Highly recommend this shop!

I needed a full suit, tie, and new shoes to prepare for a job interview. During my shopping…read moreexperience, timely clothing recommendations and feedback for each fitting were provided with very high efficiency. The service was perfect in a friendly atmosphere with kind and knowledgeable staff members. One of the greatest services they provided was having the suit prepared and ready to go the SAME HOUR I was in the store. The store and its workers could not be any better, and I highly recommend them for anyone.

wedding party got sized up for our suites. when we received them they were wrong Colour and the…read morevests and shirts didn't fit. had to miss most of the day to pick up the new clothing at noon the day of the wedding. absolute terrible service and very in reliable. I've heard this from many people. will never go back and I recommend you don't either. unless you enjoy last minute stress. oh yah they charged me a late fee for missing the return date by one day.

Impeccable service here! I was on the hunt for a special pair of cuff links for my special guy's…read morebirthday, and a Yelp search revealed this spot not far from my 'hood. I decided to pop in on a whim and see what they had. I noticed a sign on the door that said they had a "work dog" inside, which immediately made me joyous. I was even happier that she (I think her name was Jazz!), was the sweetest, most calm dog ever and hung out with me while I shopped. The staff member (who I believe was the owner), was great at keeping her close by, but I made it clear that I welcomed her furry little presence! I was asked right away if I needed help and was led to their fantastic selection of cuff links. Thy source them out of the UK and I believe Texas. Their selection is plentiful - classy and quirky and tailored to all personality types. They have sports one and occupations and I ended up selecting an awesome pair of silver Lego pieces. I mentioned my boyfriend was an MMA trainer and he offered to order in some boxing glove cuff links for us - wonderful customer service! I also picked up a gorgeous Nautica tie (at half off!) and some super cool dinosaur socks for the birthday boy. They have an amazing selection of men's grooming products including beard grooming supplies, European razors and a whole wall of other goodies. They also carry a ton of fun and colourful socks and an insane amount of men's underwear (the second staff member is your go to guy for men's underwear. He admits to owning hundreds of pairs!). They also sell shirts and other accessories. If you're on the hunt for a guy who loves quality and individual gifts, stop by. The products were great but the staff were even better. Can't wait for an excuse to return!

Nice selection of men's clothing and accessories. Wanted a new tie for work and they had lots…read more Thank you very much !

This store is immaculate. I've never been in here when everything isn't pressed, folded and…read moreperfect. I love the styles here and could probably wear the majority of their clothing often, but it's too pricey for me. Yes, the quality is pretty good, but I can't justify $50 for a polo. To be fair, they do have sales pretty regularly, and the service here is pretty good. One thing I find odd? The store is so lovely and well merchandised, but the change rooms are pretty blah. You know, those dingy white change rooms that just don't even make you feel like trying things on? That's how I feel here. If you're set on a pretty summer dress, a nice bag or cute comfy flats this is a good place to stop.

Poll of the Day: Theft or Fraud committed by Hilfiger? Last…read moreOctober my mother-in-law, visiting from Russia, bought me a $100 Tommy Hilfiger gift card from the College Square location for my birthday. Unfortunately, when I tried to use it for the first time months later the cashier told me that there was no money left on the card. When I explained that it had been purchased for $100 and never used, she told me that wasn't what it looked like to her. "I'm afraid there's nothing I can do for you. Would you like to pay cash, credit, or debit?", she asked. When I asked to speak with a manager, David, regarding the matter, he took down the card number and my contact details and promised to look into the matter. Weeks later, after I'd made a few unsuccessful calls to the store, he finally got back to me to confirm that the card had never been loaded at the time of purchase due to cashier error. He then asked me to provide a receipt, which we did not have so many months later. Thus, they required some information from my mother-in-law's credit card statement regarding the transaction. Russian banks being what they are, we were not able to retrieve this information online. Therefore, once my mother-in-law had returned to Russia she went to her bank in person to retrieve the required info, all of which I sent to David the moment I had it. David then assured me that the Hilfiger Head Office would find a resolution to the matter, and likely reload my card remotely. Sadly, many weeks, phone calls, and emails later, the card remains at $0 and my mother-in-law's still short a $100 birthday gift. David's response weeks later was to ask me again for the card number, only to respond that the Head Office had once again confirmed it had never been loaded in the first place and should be able to reload it remotely. I responded as follows: "Thanks David, Although this is not news. You told me months ago that the card had never been loaded. All I'm looking for is the credit my mother-in-law paid for back in October. Gotta say, I'm shocked that a company like Hilfiger is so slow to remedy such an error. As a small business manager myself, I would be far quicker to ensure that my customers get what they paid for. To accept payment for goods/services, fail to provide said goods/services, put the onus on the customer to prove the transaction had ever taken place, and then have them wait weeks to receive what they are owed is a very strange practice. I would have expected far better customer service from a company Hilfiger's size. If I don't have the $100 credit by week's end, I'll try to resolve the issue with the company myself. Thanks, Nate" Yesterday I received a call from another woman from Hilfiger, who explained that while they could confirm all of the information I had provided, they could not act without an actual copy of the credit card statement. I explained that this was not only problematic due to the Russian banks lack of an online presence and the Cyrillic Script the statement would be written in, but also a ridiculously poor example of customer service since they had already admitted that the error was theirs and the money was not. She then told me she would explain the situation to the Head Office and get back to me the same day. Of course, she never called back. So, for anyone who's bothered to ready this to the end: Is this a case of theft or fraud on Tommy Hilfiger's part, since they have admitted their error, confirmed the transaction, and still refused to honour the credit? Thank you for your response. Good night, and good luck. Update: YELP WORKS! The same morning I posted this review on Yelp and Facebook, Tommy Hilfiger called to offer me the $100 gift card owed within hours after months of dragging their heels. Apply adequate pressure and justice may be done.

A nice guy running the store but he tends to tailor in a boxier looser style than I would like and…read moreprices run on the high end.

This past weekend my son (visiting from Toronto) had forgotten to pack dress clothing appropriate…read morefor a special family luncheon. Pressed for time we went to a nearby TIP TOP TAILORS and were there immediately prior to official opening. The manager Mr. Kishore saw us and invited us inside. He took the time and trouble to attend to my son and assist him with his undivided attention. He was instrumental in solving our problem quickly with no drama. we were in and out in plenty of time to get to our luncheon with the rest of our extended family. Impeccable service. Mr. Kishore is a consummate professional and Tip Top is lucky to have him.

From the owner: Synonymous with value and quality Tip Top Tailors is Ottawa's one stop destination for great suits,…read morecasual wear, rentals and accessories from exceptional brands; tailored in-house for fit.

Walked by Stomping Ground and decided to pop my head in as I saw sneakers. It's not just sneakers,…read moreit's a clothing and lifestyle store. Even though I didn't end up getting anything it's a really cool store with some nice quality items. Filson bags, backpacks, sunglasses, grooming products, candles, home scents, candles, books and blankets as well. They have an interesting selection of brands from Carhart WIP to Harleys of Scotland and back to Raised by Wolves. The staff are extremely friendly and helpful. I had a long chat about items they'll be getting and there's some interesting things coming in for the spring and summer. I'll be back to check what shows up in the near future.

Easily, the most cool and trendy spot to buy clothing if you are trying to buy menswear. I have…read moresomeone who grab the Toronto area with lots of boutique options and a high-end stores available to me. I find the availability of luxury items in menswear to be extremely lacking in the Ottawa area, such as at the Rideau center, even at major departments center, such as Nordstrom. This store really has a great atmosphere, and a very relaxed atmosphere. There are a large amount of items, and they are all separated by color, which is a nice touch if you are looking for a specific color, palette and easy to plan a monochromatic look. I will say that the items are definitely more expensive. Expect to see things in a 200 to $500 range.

I love Winners. Sure, it's a chain, but each store is different. Items change all the time. It's…read morejust a question of timing and whether you land what you want during your visit. I enjoy visiting Winners and not having anything that I truly need to buy. That's what happened when I stopped by this store. I found a bottle of Seche Vite, but it was the gel-like top coat version that I have never tried before. I do my nails and like a fast-drying top coat. As luck would have it, I was in the purse section and saw a purple Kipling purse that was both compact and on sale. $10 off the regular price?! Yes, it's mine! I was so pleased with this purchase. It's not every day when you snatch the perfect small purse for $25. This Winners, in particular, has the most extensive selection of records (vinyl for those who didn't grow up with a record player) that I have ever seen. I was impressed and spent some time flipping through all the titles. The gourmet food section is great. I found vegan candy, lots of tea varieties, and more. The checkout line seemed long, but it moved quickly. I purchased my fine items and left happy. (232)

I love Winners, and always find at least ONE thing to bring home. I usually stop by this location…read moreonce a week. Unfortunately, every time I have been stopping by, the shelves have been sparse, and almost empty, with the same products sitting on the shelves week after week. The turnover on the products have not been great at all. I love how they have a jewelry counter, but its always difficult to get merchandise shown to you because the one staff working that counter is always swamped, or with another customer. Sometimes you have to wait around 5+ minutes to see something. I usually give up and walk away and return when the customers have left the counter. The juniors section has had the same clothes sitting on the racks for the last few weeks. I am guessing the reason is because it is between seasons. I have rarely had a problem with customer service, although recently the cashier charged me twice for a shirt, but that was because we were having so much fun chatting about leg warmers. :) I noticed on my receipt when I got home about the double charge, and called the store and was told that I just need to bring in my receipt and it will all be taken care of. The hubby did so for me the next day, and the cashier tried to put up a fight, but it was all taken care of in the end. The line ups at the checkout are not too bad during the week, but you can be waiting in line for a while during the weekend. Although I prefer the Bayshore Winners, this location is a quick fix for me, and sometimes I find some really great finds here.