My new favorite groomer for the first time my pup is not a total reck after being groomed. Staff is…read moregenuin and kind. I got a same day appointment because of a cancellation, so I cant say what their normal wait list is. They also offer puppy day care and educational canice services with www.pitourbain.ca

Overall sad place I got my bunny here and I felt bad they…read morelied she was not a dwarf She was a hugeeeee rabbit

Would love to say it's a solid 5 stars because the owner is really fabulous and he deserves 5 stars…read more... But it has a few points to improve upon, so 4.5 stars rounded up for still being exceptional and promoting responsible pet ownership practices. I like the staff, they're friendly and helpful and never make u feel like youre bothering them when u need help, but they could improve with salesmanship, at least a bit, I think. For instance I sought out a particular bird: Fiji - a green cheek conure originally being sold at 750$, (price reduced to 650$ either as a Christmas sale or perhaps because by then she had been there for almost a year if not a bit more). Every time, I visited her for anywhere from 5 to 15 minutes, for almost a year at least once, but by the end 2-3 times a month (any excuse to visit her, we developed quite the bond). Despite my obvious fascination and bond with her not once did anyone ever approach me to see if maybe I'd like to handle her (this likely would have made me totally ignore the fact I could not afford her and I likely would have accrued the debt), I never bothered asking because I knew I couldn't afford her. So while I'm kind of glad they didn't, I also feel in terms of a business they missed a sales opportunity. Fiji was eventually bought by someone, much to my heartbreaking bittersweet discovery, but had they attempted any type of salesmanship I likely would have bought her much sooner. 2nd I'm quite sad about the recent renovations. Usually, renovations make things nicer, in this case they closed off the basement portion (which used to house the reptiles and fish etc) and put everything together upstairs. I find it takes away a bit of the aesthetic pleasure of this place and I no longer go visit the reptile n fish sections as often as I used to because they're more functional now and less attracting. They used to be set up and decorated so beautifully. But staff are extremely knowledgeable and helpful, the prices are within par of other pet stores, sometimes nice discounts, the animals are well cared for and appear content. The pets frequently get shoulder perch privileges from the staff and frequent cuddle moments if it's an animal that requires this affection. Even the snakes get to hang around the staff. Ultimately I think they should offer us customers to hold, touch, feel and interact with the pets more proactively and, most importantly, I wish they would re-open the basement set-up with the aquariums and terrariums which used to be a favorite part of our visits. Otherwise, I think this is an excellent pet shop for healthy pets, excellent quality accessories and friendly supportive advice, help and services (like nail cutting).

Great service. A hidden gem in Valois Village. Super friendly knowledgeable staff :-)read more

Best pet store ever! Staff were super friendly and helpful. Sylvia and team went out of their way…read moreto help me out in a difficult situation. Gulliver gives 5 stars and two thumbs up.

Ma famille (y compris mon chien) et moi fréquentons cette animalerie depuis plus de 10 ans, et elle…read moreest devenue bien plus qu'un simple endroit où faire nos achats -- elle a une véritable valeur sentimentale pour nous. Depuis le premier jour, le personnel nous a accueillit avec une chaleur et une attention sincère, se souvenant toujours du nom de notre chienne et offrant des conseils personnalisés qu'on ne trouve nulle part ailleurs. Ce que j'apprécie le plus, c'est la constance : le service a toujours été exceptionnel. Que nous venions acheter de la nourriture, chercher de nouveaux jouets ou demander un conseil, nous sommes accueillis par des visages souriants qui aiment vraiment ce qu'ils font. C'est comme rendre visite à des personnes qui tiennent à nos animaux autant que nous. Cette boutique fait partie de l'histoire de notre famille depuis la naissance de notre animal, et nous n'irions nulle part ailleurs. Je recommande sincèrement ce commerce à tous ceux qui recherchent des produits de qualité, un service fiable et un endroit qui ressemble à un véritable chez-soi.

You guys gave The YouTuber dog Skaya the Husky a very nice bath. She was so nice and clean after. I…read morehope Skaya visit you guys again.

I love Bailey Blu. They REALLY know their stuff where raw food is concerned and this is important…read morewhen you're considering your beloved pet's nutrition. What I DO know for a fact is that they saved my friend's cat who was growing more and more lethargic and had zero energy (and the other healthy cat got even healthier!). My own cat is looking great and feeling awesome (if bouncing off the walls is any indication) and as for the one who won't eat raw food, the very knowledgeable owners of Bailey Blu recommended REAL quality canned food and took my obese, sluggish female 11-year-old from lethargic to lively. Five-star-recommendation!

I have been in Bailey Blu every week for the past year and a half and I can say that this is the…read moremost educated and helpful pet accessories & food/health store I have ever shopped at. I went into Bailey Blu for feeding information prior to adopting my dog (knowing they had a raw food line), and I was extremely impressed with their professionalism and respect in our discussion of raw versus dehydrated versus premium kibbles versus national brand kibbles. They never pushed anything, just explained the facts and encouraged me to do more research. In fact, we have had several discussions over the past year and a half on what is best for my dog and we have tried different foods, ending up with a premium grain-free 100% Canadian sourced and manufactured kibble. I have recommended the store to several people all of whom have had a great experience in the store and all their questions were answered (some went for food advice, others for teeth cleaning advice, others for alternatives to pest control treatments). In addition to all this, they provide above-and-beyond support to local rescues and animal welfare awareness and education which is important for me in looking for ethical, local companies who "give back". . I could buy the food my dog is currently eating around the corner from my house, but I choose to go out of my way to Bailey Blu for all of the above reasons.