I cannot start to express how much having a good doctor is essential to having a good life…read more Dr. Bullach, is one in a million. He listens to everything you tell him... he's not judgemental, and he goes with the flow with everything that is going on. And being a doctor, I'm sure that is a hard thing to do sometimes. But once I was introduced to him, and having him just being a few years older than me... I felt a great connection with having him being my doctor. He's been able to help me when I've been in a pinch with being sick, and is always willing to take a late phone call from you to verify that things are still good with you. Its that type of personal respect that makes it in my book.

I see Ruth here for reflexology and it's by far and away the best thing that I've ever done for…read moremyself. I have a fairly stressful life, and Dr. Shindler suggested that I give it a go to help relieve stress. Well after my first session, I was driving home, hit a TON of traffic on I-275, and it didn't bother me in the least. It was the strangest feeling in the world - like someone took my mean friend away, and I didn't realize how mean that little guy was until he was gone. I have had reflexology in the past, and thought, "sure this is a nice foot massage", but that is not what reflexology is in the least when you're with Ruth. It's just amazing, amazing work. She's passionate, perceptive, kind, and so so much more. I really don't have enough good words to say about Ruth. Give her a try, and you'll try to hunt me down to thank me for making your life awesome. Dr. Shindler is also awesome. He's very easy to talk to, and is open to different ways of healing, including hypnosis. I did hypnosis once, and he will make a recording of the session for you to do at home. This also helped me reduce stress levels - but obviously you can use hypnotism to help with a lot of different issues. Overall, there aren't enough words to express how thankful I am that this office is here... we so quickly brush off things like stress, and other life stuffs, and how they play a role in our health. Nice to see a doctor's office understand.

I've been taking my daughter to see Dr Schindler since she was born. He's a great doctor. He…read morelistens and works with us to provide the care we want. I first chose his office because they were open to discussion regarding vaccinations. Together, we've made a schedule that works for us. We've also been seen by Michelle Hass, PA-C. She also provides great care. Since originally choosing their office primarily for my daughter, I've since started seeing them myself as well. They've been great with scheduling appointments for my daughter and myself back-to-back.

I was in Dr. Bratemans office early November. I forgot to ask a question so I called and asked to…read morehave the Dr call me. I was on the phone for 5 minutes. Fast forward to today and I get a bill for this call. When I called the office and said you need to tell people this. I would never of said yes, still call me. Im furloughed right now and paying 35 for the office visit was a lot for me. Why would I pay another 35 for 5 minutes? The lady said I always tell the patients that this happens and I said I didnt talk to you. She put me on hold for 20 minutes. I hung up and called back where the immediately placed my call to billing. I then called from my sons phone and they hung up on me 3 times. This office will screw you over for money. They won't tell you, but they sure as hell will charge you. I won't be back and I won't be paying their ridiculous charge for something they never told me about. The Dr is great but the office people are unreal and utterly incompetent.

My family and I have been Dr Bullach's patients for several years. He is an excellent, patient and…read morecompassionate doctor. I cannot say enough good things about him. HOWEVER the office staff are another story. They are rude, dismissive and most of all move at a snail's pace. I would love to give you their names to point out the duds but they are all duds. Dr Brateman you get the low score because these are your employees. Your staff needs customer service training. Badly. You want to see a great Dr? See Dr Bullach. Good luck though dealing with the staff.

Went to Physical. They wrote tests which are not covered in the Physical without my knowledge. I…read moredint complain about weakness or any sysmptom that needs vitamin B test. QUEST is their vendor who does these tests. For Vitamin D test, they charged 250 dollars through Prime care. If you go direct to Quest its around 60 dollars. You can shop around and can get for less. I feel like this is day light robbery. I feel only Dr Shively is good here. Rest are not worth going to. For Urine and blood test , I think its better take the prescription and shop around. Called Dr and left multiple messages. No Reply. Contacted Billing 10 times. No reply Horrible service.

I have been telling all my friends in town that this is the place to go if you want a super…read morequalified doctor who actually cares, spends time and has real expertise. After a lot of years as a patient with multiple issues, I have come to absolutely love DO's from MSU, even though am a U of M grad with U of M doctors in my family. DO's for general medical and family care are BETTER! They are trained extremely well, think things out and trained to look at your body as a whole being and aren't just saying, "yeah, ok, let's write you a script, and never find the root cause. Primecare of Novi knows how to care for people and children. I also like the fact that there are a few women in this practice. Every one of these doctors is super nice as well.

CALL AHEAD TO CONFIRM SCHEDULE. I arrived on time, I had to wait an hour after my time to be seen…read more A live scheduling system would be very helpful... automated or manually notify patients if you're running significantly behind. Otherwise, staff and Dr Sack are friendly & professional.

This place is a joke.It's dirty they treat patients like garbage. Kelly Morgan is the worst. I've…read morebeen on a script for years and because I talked back to her one time she talked down to me like I was a piece of garbage and then did everything she could to get my script taken away from me after years of being on it. She thinks she's god

Quality of care is what I was looking for, and I found it here. The doctors really took the time to…read morelisten to me. They were able to get me stable by changing my medication to something that works.

FIND ANOTHER DOCTOR! Earliest available appointment was a month out. Was told to come in early for…read moremy appointment, to then be left waiting for an hour. Tried to tell someone at front desk I had to leave for another appointment (it being the middle of a work day and all), but there were six people ahead of me waiting to be seen. Called when I left the office to try and let someone know I had left; hung up after being on hold for 15 mins. Called the next day, same thinh. Called the day after and after waiting near 20 mins, finally got through to someone who told me it would be two months for the next available appointment. This doctor is systematically overbooked and understaffed, with absolutely no regard for his patient's time.

During the omicron pandemic I had a sore throat with no COVID symptoms. I tried 3 urgent care…read morecenters and for various reasons could not be seen in a reasonable amount of time at any of them. As a last resort I called Livonia Family Medicine Associates since my PCP Dr Bradley works there. I called at 1PM, was seen via video visit at 3:30, and at 5:30 arrived home with my antibiotic script in hand. Five days of pills later, I was cured. My urgent care experience was terrible and unacceptable but my Livonia Family experience made me well. And my office visits have been fine as well. Thumbs way up for this place!

I've been seeing Dr. Clary for about 10 years now and she's the best PCP! She has a wide range of…read moreknowledge and is always patient and explains everything. The staff are also friendly, competent, and efficient. Love that I can get my blood drawn here instead of going to a lab to have it done. They have also been able to fit me in last minute for sick visits (Dr.Klein is also great). The only thing that would improve this practice is if they had more locations--it's an hour from where I live but still worth the drive.

Lots of parking. Dr.Klein is my PCP and I've seen him for years at this location. He's always…read morebeen able to see me when I need him to, and has been a solid sounding board for the concerns that I've raised. He doesn't seem to try to over do medication unless it's needed and takes the time to talk through options. He is very busy and the need to document everything in his office I think is very time consuming. I just switched insurance and I am hoping that with the change where I have a deductible that I'll still be able to come here. We'll see what that will look like,but otherwise my experience with him and his staff have been positive.