I walked in today and the younger fellow was alone. I planned on pawning a Ruger 223 until after…read morethe holidays and had used this place in the past with no issue. We conversed, he sent pictures to "his boss". I said, isn't he your father? I mean a lot of the places are family owned and it was just a question. He totally flipped script, and started going on, "that really pisses me off, no he's not my father. I said, oh I'm sorry, I thought you were family. He literally told me to shut my mouth and stop talking and that he didn't even wanna help me. I packed up and walked out. Maybe the owners should go back and look at the tape at around 11am on 10 Dec and see how this rude employee talked and completely disrespected me. As a woman veteran, I dealt with this while in the military, but I've NEVER had anyone do this to me as a civilian until today. Don't go to this place

Well, to be perfectly honest with you. Walked in the store They don't sell anything here. They only…read moreintake even though they're big. Sign. Says buy sell so on so forth. That being said, it's OK. However, the gentleman when we walked in was sitting behind a counter. Not very pleasant, we asked where they may be selling anything at. He told us it's about 12 miles away. We asked for the directions he looked at us like we were stupid. /address asked him to write it down or give the 2 us. And it was like it was a problem. He finally give us a piece of paper and made it. Write it down ourselves to those who wish to have a horrible experience. Feel free to stop in and greet this. Not so happy employee have a great day

About a year and a half ago my Mother (90) took 2 rare gold coins (I'm not sure, but I think at…read moreleast one of them was a very rare Victorian piece) into this place. He told her that they were gold-plated and not worth much and told her he would give her $400 for the two. Well, my Mother passed 2 weeks ago, and she had told us where she had the rest of the coins, (8) were left. We called on a professional Gold, Silver gentleman and he said they were not gold-plated and gave us $7,800 for the (8) coins. This business person is a thief, and anyone who walks into that store will probably get taken advantage of, just like he took advantage of my Mother! Shame on you! I will be leaving "BAD" reviews on this business everywhere I can.

I don't know exactly what i was expecting to find when I walked in Arizona Gold Depot, a counter…read moreand maybe a little jewelry. Was I blown away. There is so much more than gold and silver jewelry in this store. There is literally something for everyone. The Rock specimens are beautiful. The overall ambience of this store along with the owner Rick Garrett is very peaceful and relaxing. Rick is extremely knowledgeable on so many different levels. Lots of unique one of a kind knick knacks, artwork, and jewelry and much, much more If you're in the area it is a must that you stop in just to look around!!!

Came in to see if I could sell some jewelry I no longer wear & was told that gold sells and silver…read moredoesn't, so I came away feeling a bit misled, as the sign says they also buy silver. No such value when you mislead customers.

Terrible customer service. "Doesn't take tools" yet has a wall of tool related items. Lies to…read morepeople about precious metal spot price and tries to lowball and then gets upset when you call it out.

Very kind service. Helped me recommend a great shotgun for my grandfather and an overall…read moretrustworthy place to get a firearm at. However said that the customer service was horrible is sensitive and shouldn't even go to a firearms store in the first place

Don't go here horrible/rude customer service didn't even acknowledge i was there cause they're…read morefaces were glued to there phones ask questions and get rude snarky responses old fat guy didn't even look up from his phone nor try to help take your money where you actually appreciated not here plus the place was nasty i drive past there everyday and it explains why they're parking lot is always empty

Knowledgeable polite staff. good selection and fair prices…read more Treats customers with respect and no hard sell tactics. Jewelry, coins and supplies on hand.

I have been there several times with inherited coins. I did my research and took notes before…read moregoing there. Although they weren't interested in everything I had I always left feeling like they treated me very fairly.

I had another great experience at Cash-in @ Cash-inYourGold.com. This was my second time visiting,…read moreand once again I was very impressed. I sold a piece of jewelry, and the owner, Emad, gave me a little extra cash, which I truly appreciated. Emad is very kind, honest, and genuinely cares about his customers. He takes the time to explain everything and makes the whole process feel comfortable and trustworthy. It is not always easy finding a place you can rely on when selling valuables, but this is definitely one of them. I highly recommend Cash-in to anyone looking for fair prices and excellent customer service. I will definitely be coming back again.

So my mom wanted to sell some of her jewelry after having an unpleasant experience with a steam…read morecleaning company that basically ripped her off. So we were a bit leery about where to go to cash in her jewelry to replenish the funds, she lost. We checked out Cash in your Gold, and after reading some of the very positive reviews decided to check it out. The customer service was excellent. They answered all of our questions, and because I've never done this before and I didn't know what to expect, I was pleased surprised. Highly recommend Cash in your Gold if you're looking to get a fair price and even walk away if you choose to go get a second opinion, but you'll probably be back. thank you for the service and the value and the customer service.

My husband and I had been here previously, but just for a watch battery change. He wanted to take…read moreme here as we think it's a family owned business and had a nice experience when we came here for the watch battery. My husband wanted to stop in to take a look at what they had in jewelry as he was buying me an anniversary gift. We were also going to check out their gold and coin purchasing program as I had inherited a coin collection from my father .It said online that they opened at 10 AM. We were sitting out in the parking lot area and saw what we believe to be one of the owners showing up AT 10 AM. In my personal opinion if you're open hours start at 10 AM then you should be open and ready to do business at that time. We walked in about 10:05 AM as we wanted to let her get in the door (and someone followed her in). We had to buzz to get in. She was already saying something through the speaker at us, but we went ahead and walked in the door. Without any greeting she said I won't be ready for 10 to 15 minutes ! Why don't you go over to Starbucks and get a coffee! And then said "Do you have an appointment?!" We immediately turned around and left! Her tone was rude, she could've addressed it so much differently like could you please give me a couple of minutes? Everything seemed abrupt. Like we were putting her out because we wanted to come spend money at her store. I have not needed an appointment to look at jewelry for a possible purchase anywhere before. Needless to say... I will not be walking through their doors again. We already had another jeweler that we use on Alma school and Queen Creek Road area that we've been more than happy with for purchases and repairs! The only reason I gave two stars is because of the previous gentleman who took care of my watch issues.

they are amazing. We buy all of our jewelry for Hannah and Michelle. Fabulous store. Fabulous…read moreeverything.