great service, they always seem to have time to talk to you and explain things in detailread more

The staff in here need a lesson in customer service, they will not deal with cardcash customers…read moreeven when the branch is empty instead pointing to you for a phone in the corner

I have recently been using this building society more as I have been trying to save up and I find…read moreit easier to put money in here as it is harder to get out! The staff are friendly and helpful. I have always been served quickly. They do offer a wide range of savings and other financial products, some of which I am not aware of as I use a basic savings account. The do have a website. They are independently owned which I know some people prefer. They do not have parking facilities as they are based right in the town centre, but there is free parking close by. They open normal working hours and are open Saturdays.

ABSOLUTELY APPALLING SERVICE!!!!!…read more Always hideously long queues, staff just love to ignore you... I wanted to open a current account for myself, told one of the girls there who then took me into a room where one of the team helped me open an account... FOR A BABY! WHAT BABY?! (FYI I'm a size 8 so there's no mistaking any lumps or bumps for "babies") I wish I could remember this girl's name so I could tell you to avoid her at all costs but to be honest, I've had the WORST EXPERIENCES with this "bank" and have since closed my account and taken it to Barclays where they actually acknowledge your existance and take note of what you have to say!!!!! AVOID AVOID AVOID