This was a great place for gynecological care. I'm sure it still is for women under 65. I loved Dr…read more Bertolino. But one year after my appointment I received a large bill. I'm on Medicare & have a Supplemental that pays everything that Medicare doesn't. When calling about the bill, I learned that TPW had become a division of Mid-Atlantic Women's Care. The new corporation totally changed everything about the operational aspects of the company, They required a total examination, whether one needed it or just came for a minor testing. Patients on Medicare were expected to pay the full amount out of pocket. Both my doctor and I appealed to the office manager that neither of us knew of the change. The front desk person who checked me in also wasn't fully aware of the change. The office manager appealed to their new corporate and assured me that they would offer a credit, since neither I or my doctor were aware of the change, But the bills continued to come, I finally gave up on their making good on the promise and paid the bill. This year when my appointment time was near I received a letter indicating the cost. A signatory of confirmation was required. I canceled the appointment, The acquisition of TPW by Mid-Atlantic Women's Care has ruined the practice for older women. I'm sure for young or middle aged women it's still a wonderful practice. Just no longer for me. I will miss Dr. Bertolino's wonderful level of care,

I was the first to review here in 2013 and then did the BRCA test, was positive for a deleterious…read moremutation, and was referred to a specialist and stopped coming here shortly thereafter. Last year, I became pregnant and came back for my obstetric care. I'm over 35 so there was a lot of testing, blood tests, ultrasounds, and referrals to EVMS for special screenings but they handled it all with care and made it fairly easy. I've seen most of the physicians here, as a group, they prefer to rotate you around to everyone so that you hopefully have seen all the doctors who may be on call when you go into labor. Still, you will likely click with one and try to stick with that one if you can. My original doctor, Fontanares, was wonderful, but retired from deliveries at around my 4th month and passed me on to Dr. Sarah Murphy who she said she knew I would love. She was right. I saw her for the remainder and is the Dr. who ultimately delivered my baby girl at Sentara Leigh. I also liked Dr. Connor and Dr. Arbogast but really clicked with Dr. Murphy who is younger, recently had a baby herself, and is very healthy and active. We bonded over both being runners while we were pregnant and staying active late into the third trimester. Dr. Murphy is a D.O. instead of an M.D. If you're like me, you don't know the difference. This means she is a medical doctor with similar practice and education as an M.D. but is doctor of Osteopathic Medicine - meaning the main difference is a more holistic mind/body overall approach to care of patients instead of the M.D. more treat the illness type of approach. Ok, sign me right up! That's exactly what I wanted for my pregnancy/delivery experience and is just what I received. I 100% had the delivery that I wanted. I wanted to remain active, wear a wireless heart monitor for the baby, walk around, wait to get the epidural and stay informed and make choices the entire way. We worked on a plan for induction and scheduled it for a day she was on call. Luckily, my induction/labor only lasted 12 hours and I delivered at 3:49am when her shift was ending at around 8am! We pulled it off. I feel grateful to have had her as my physician for perhaps the biggest medical event of any woman's life - she was a real gem who treated me with respect and as a partner in this event. She listened to me, made sure I was heard, took the time to answer all questions, is very personable and down to earth, everything I wanted. I've heard so many horror stories that I wanted to share a very positive birth experience and positive experience with this practice! I'm sad that I will likely not see her again as I see an oncologist for BRCA/Cancer screening but, if I am released, I will come back!

My son came there with a very old testing papers, he was given Adderall and it made him crazy l…read morefeel this medicine is addicting. I made several calls there to leave a message, l feel Adderall is not a fix for depression

I'm extremely disappointed in the way that I have been treated by the front desk. Everything was…read moregoing fine until my husband lost his job and I was unable to pay my co-pays. I called to make arrangements and was told that I can no longer have my appointment with my provider if I don't pay the balance in full. I tried to explain my situation and I haven't had any problems until now. So needless to say my appointment was canceled and I can no longer get medication for depression, anxiety, etc. I understand that they have a job to do and they need to collect the money. They have lost their compassion annd empathy for people who are going through troubles during this difficult time in our economy. I asked the person answering the phone to please check with the office manager and get back with me to let me know if she's willing to make any arrangements. I never got a phone call. I called back again tried to make more arrangements was told my appointment was canceled. I asked again if they could please speak with the manager give me a call back to see if there is anything we can do to work this out! No return call! I called and asked if they could get a message to the doctor because coming off of this medicine can be dangerous. I was told I'd get a return call back. Once again, no call back. It is not OK to treat people this way. I have no access to getting my prescriptions. I'm surprised there's not a law against this. I normally don't write bad reviews, but they left me no choice. The office manager is the one who runs the front desk! if I had the money I would have paid them. I am not one who skipped out on paying my bills. I know how important these appointments are. Because of this experience, I will no longer be using this establishment.

All staff were cordial and very professional. I did the check in on line, so when I arrived for my…read moreappointment, I only had to wait a few minutes before being called back to the treatment area. My medical issue was diagnosed accurately and promptly and the recommended treatment thoroughly explained in an unhurried manner. In all, I was in and out within an hour. I would not hesitate to be seen at this facility in the future and would highly recommend it to my friends and family.

I called to make an appointment for a consultation for my sick daughter, we dont have insurance so…read moreI needed to know how much to expect to pay at oue visit. They were unable to give me any prices, they dont have any fee schedule. I asked for an approximate of a regular doctor's consultation. All they said, basically, was bring $60 and we bill you the rest! This should not be even be legal! So, basically they assume I will have whatever money they feel like charging me afterwards and of course if I do not they will send me to collections (typical). So it could be hundreds or thousands of dollars and I will not know until they bill me? I work at a dental office and when patients call we tell them the price for a consultation, the x rays, teeth cleaning, Etc. In that way the patient can freely decide if they can afford and want to go to our office or they prefer to go to a more affordable one for them . The Sentara system sounds very abusive to me. How can they take advantage of a sick patient? So unethical!!!

Immediate results after just one session of teeth whitening! The owner is sooooooo sweet and her…read morecustomer service is through the roof! Highly recommended, definitely going back for other services. Beautiful shop by the way

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