The gentleman that I spoke to was extremely helpful and kind and personable I was very impressed…read morewith his service and highly recommended

Prices seemed high but I may be unfamiliar with the average. Customer service was really helpful…read morehowever and helped me pick a great product.

I did not make a purchase here but found a nice selection of what I was looking for. I was in a…read morehurry, I'll go back. I was greeted, offered assistance and greeted again as I left. I like that .

They have a great selection of Healing Hands scrubs. Sarah was super helpful, even digging through…read morenew boxes of inventory to help me find specific styles that I was looking for. She was very friendly and helpful.

Great everything!!!!! Awesome assortment and spectacular…read morecustomer service. Selection is diverse.

Always get good service , always friendly and helpful , the product is great , and they run great…read moredeals . Nice selection .

first employee sold me the wrong replacement pods. When I went back 3 minutes later to exchange…read morethem a second employee told me I'd have to pay for the correct ones because I opened the box. So even though the person who sold me the wrong ones admitted it was his mistake, there was "nothing they could do about it" except to charge me twice. Trash service and sloppy individuals working there.

Nic was amazing. I wasn't sure what I was looking for and she guided my friend and I through the…read moreprocess. She had so many excellent suggestions and answered all of our questions. After shopping with her, I know this will be my go to spot for buying vapes.

I was a bit hesitant to order being that im from out of state but the service over the phone was…read morebetter than expected. Matt treated me with professionalism and courtesy. No sales tatics what so ever. Prices were more than reasonable but the shipping was super fast. Definitely a repeat customer from here on out

Dealt with these guys over the phone. They are very customer friendly. I had to play phone tag a…read morefew times and they understood. Definitely recommend.

Ever since Eric took over this place has been excellent. Cheaper prices than the corporate website…read moreand even Amazon! Always willing to answer my questions and has been so helpful on my fitness journey. Positivity, great selection and willing to go the extra mile to help. Wouldn't go to any other GNC! Awesome location!

I purchased the Lean Shake 25 in Coconut Caramel on Aug. 27th, 2025…read more The clerk picked up the product off the shelf and rang me out. It was not until I got home that I noticed the product was EXPIRED! This store is 3 hours away from my home. I attempted to return the product to the store in Mentor Ohio, and they refused to return the product or exchange it. I wanted an exchange. I called corporate and they were less than helpful. The website states returns/exchanges can be made at any store within 30days. Why did the Powell store not check their stock to remove any expired products? Now I need to run around and find a store that will return the product or drive 3 hours for an exchange. The clerk was also less than helpful as when I told him I have a coupon in my email that did not require a code, he told me "Oh that has expired" when I found the coupon it clearly had an expiration date of the end of August. I have been a customer for over 35 years, and I am now done with GNC. Too many hassles for laziness on the part of the store for not checking stock.

I went to the emergency room for severe vertigo. They took blood and said I was dehydrated and…read moreadmitted me but never gave me fluids.

Responsive staff and short wait. Convenient location and hours of operation. Very smooth process.read more