I have been going to Jose and them for years since I was 17 w my 1st car not once have they ever…read morelet me down. it's 1st come 1st serve so gotta be the 1st one at the door. fair pricing timely matter depending what you need done exactly. dont take my cars no where else beside vavoline for oil changes . about to take my baby up there next week for mounts. go shop with them. 76 Ashland .

The first time we called this place angel was friendly and respectful, he was actually recommended…read more Once we visited he was the complete opposite. He seemed irritated and unfriendly, he stated he would call when it's a better time to service my vehicle but never did Then there is this African American male hanging around the shop who is unfriendly and fails to introduce himself. If he works there, he should wear identifying clothing Finally, there is no waiting room Try another shop, not customer friendly

Excellent service. They helped us right away. We had a flat…read moretire and went to Belle Tires by 111th street, they didn't want to help because the were closing in 30 min. Thankfully, we were able to get to Official Tire & Rims and what a difference! Thank goodness there are still businesses that give great service like this!

Place seems shady so I left. I couldn't understand what he was saying and didn't seem honest. The…read moreemployees all stare at you and it's creepy

Came in to check out my wheels for bends on the front drivers on a weekday morning and second…read moreperson in line he got me checked and rebalanced both front wheels and prices were really fair definitely a spot worth going to for my next wheel trauma driving on these city streets

This place is awesome. My rims on my tires go scratch from my stupidity. I was so upset at…read moremyself. But this hidden gem fix all my problems away. They did a great job. You couldn't even tell!! Customer service was great. I highly recommend this place

Got a flat tire fixed here on my Nissan Sentra and 6 days later it popped. I called the shop and…read morethey said unless I have a receipt then they can't do anything, but bring the car in so they can see if it's their fault it popped. I got it towed to them and they go forward with charging me full price for another tire. My hands were tied because I couldn't drive the car somewhere else. Directly after I took the car to Nissan auto shop and they told me they put the wrong size tire on the car... this place probably knows as much as you when it comes to cars. Go somewhere trustworthy and that has a database on what cars they have previously worked on since they will act like they forgot the service they performed.

I arrived at the tire shop to have the passenger rear tire replaced. When I first arrived, there…read morewas no one available to assist me. A worker eventually came out and initially showed me a used tire that was in poor condition. I declined because it appeared to be in similar condition as the tire I was replacing. The employee then showed me a new tire and quoted me a price of $120. After speaking with another employee, the price changed to $145. A third employee then quoted $150. When I questioned why I was being given different prices, the employees discussed it among themselves before finally agreeing on a price of $140, which I accepted. After the passenger rear tire was installed, I drove away but noticed the tire pressure monitoring system was taking much longer than normal to calibrate. I returned to the shop, and after some time the system finally registered. At that point, the employee checked the newly installed passenger rear tire. However, he then went to the driver-side tire, which was not the tire I had brought in for service and was not part of the work I requested. He began handling that tire and told me he was checking the air pressure. I did not understand why he was working on a tire that was not being serviced. I left the shop, and almost immediately after driving away, the driver-side tire began rapidly losing air. I contacted AAA for assistance. The AAA technician inspected the tire and informed me that it had been sliced. I cannot say exactly how the damage occurred. However, I am concerned because the driver-side tire was not experiencing any issues before my visit, it was not the tire being replaced, and it only began losing air immediately after an employee at the shop handled it. Given these circumstances, I believe this matter should be investigated, and I request that any surveillance footage from the time of my visit be preserved and reviewed

WARNING WARNING WARNING…read more Brought my rare, forged Japanese Desmond Regamaster wheels here for a tire mount. The technician severely gouged the inner metal lip using a tire machine. The owner, Jerry, personally inspected the vehicle, explicitly admitted verbal fault that his shop caused the damage, but flatly refused to pay the $850 factory replacement cost to restore my vehicle's axle balance and asset value. Shady, unprofessional practices. They will damage your premium wheels and refuse to make it right. Proceed with extreme caution if you value your vehicle.

Discount Tire in Crestwood recommended Exotic Wheels on Western for a cracked wheel rim. Gerry,…read morethe owner and his crew were superb. He fitted my BMW with a loaner until the cracked rim was welded. After work, the next day, I stopped by and it was ready! I was so impressed by their workmanship, direct answers, work ethics and their transparency within two weeks I returned for all rims to be powder coated black and laser etched. Gerry sent them out but within 2 days they were back on my BMW. WOW! They look better than ever. It is great to conduct business with a professional that is not out to take advantage but to give you quality work. I give Gerry and his crew 5 stars a perfect score.

These guys are criminals. Omar is the contact that I dealt with. They powder coated my wheels and…read morecalipers on my Porsche 911. After picking up the car it went flat that night in my garage. I took the car to the tore shop where they checked the tire to find two holes and the tire filled with fix a flat. These tires are run flat tires with the foam run flat liner. These fix a flat ate the foam liner causing it to delaminate from the tire and ruin it. When I contacted Omar about this he denied it and everything short of told me to kick rocks. Filing a fraud claim with the bank for the charges in the amount of the new tire.

I bent a wheel hitting a pothole on the Edens and they were able to fix it for a good price. Quick…read moreturnaround.

This place goes by another name G&H Complete Auto Repair. I've done business with them in past…read more They does decent work but at times they will OVER PRICE WOMEN.. I have referred people and they would over priced them. They charged my sister $1700 for catalytic converter and another woman I sent was drastically charged. I just did business with this place last week for oil pan gaskets change. They were professionally bs-ing me so I went and got my car back. After I got my car the car is over heating and I have no brakes. The manager Hugo never told me of the issue when I told him on the phone that I was coming for my car. The reason that I took my car out of the shop is because I was told and I saw that they were starting on my vehicle. I saw my car on the lift and in the repair stall. I come back to the shop in a day or so and another is in my spot. And management has a lot of lies for me. Trying to insult my intelligence. Professional garbage. So the manager knew why I was mad. I was mad because I saw them start on my vehicle but when I came back they had stop working on my car and had another car same year , make, and model in my spot. So after I got my car, and the work was never done, my car has no brakes and over heats. The manager steady lie to me trying to convince me the the other car had been there. Lies. I been at that shop 1,2,and 3 weeks prior because I had an oil change on another car and was w up there talking about the work to come on the car that I was bring up there. Very sneaky tactics. I one day and credibility was lost at this place because of lies and deceit and deception. Thank yall

"Big Pun's" a great guy! And he always gives me better prices than I can find anywhere. They are…read morevery straight forward and they do an excellent job. If they do not know how to resolve your issue, they will not BS... they will refer you to other excellent auto care shops that they know. They are going to do fine!

I ordered my rims on a Thursday dropped off my deposit for the rims the next day he said it would…read morebe 3 days for my rims to arrive I left and 4hrs later he calls me and said my rims came in with the delivery for that day I was so surprised and happy dropped my car off and about a 1hr and a half my rims were installed all I can say is wow that was fast service I would recommend Rim City to all my friends.True story got my new rims the next day.

This place is bad will treat you good when taking your money but have a issuse with their products…read morethat they sold or put in wrong then they have a attitude. Dont come avoid at all costs. Its not a long term investment you will have problems

I hit a pot hole and exploded the tire on my rental BMW…read moreAfter taking it to pep boys and they didn't have the tire: I called Rockwell and they looked right away and told me they had the tire. When I got there I was leaving within 15 minutes. They were very efficient and very good pricing!! I recommend this place if you need to get any type of tire fixed or replaced

I needed a tire. Actually wanted 2 but my size tire is small so it's hard to find. I had gotten one…read moreelsewhere and I quickly googled and found this place for the 2nd tire! In and out. Quick. He's super nice. I love supporting used tired repair shops. It's close to my house so it was convenient. $! Not $$$. I'll update if Anything wrong with my tire. Today is 7/8/21.