We will always recommend The Shoe Box for my husband. He is very tall, and has a very large foot…read more He can't find his size shoe anywhere else. Although, we visit every 2-3 years, we went there to find better shoes, recommended by his podiatrist, specifically mesh gym shoes. My husband had an awesome young salesman, who gave him a ton of suggestions. He knew how it felt to have foot issues. While they didn't have the same foot issues, this salesman certainly exceeded expectations, and went way out of his way to help him out. He was very satisfied, as usual, with his visit to the Shoe Box. The staff are always helpful and extremely friendly.

If you need a specific pair of shoes, this is the place to shop as they carry a wide variety. I…read morestopped in yesterday and a friendly employee asked me if I needed help. I told her I just wanted to browse. She said if I needed anything, to let her know and she would get sizes and then left me be, which I appreciated. As I was looking at styles another employee approached me. Every time I touched a shoe, she would ask me if I wanted to try it on. She wouldn't leave me alone and was very annoying, looking over my shoulder and commenting. At one point i decided to just look over the shoes while sitting in a chair so she wouldn't follow me around and comment. When I did pick a shoe to try on, she brought out a 1/2 size up one in a wide. I knew neither would fit, and they didn't. The first employee had it right and I wish I could have given her a sale, as I know they work on commission. The second employee was annoying, so much so that I don't think I will shop there again. I ended up buying a pair that I wasn't looking for in the first place, just to get out of there. I would have stayed longer to shop if not for this annoying employee.

Why do you call yourself a shoe repair place if you're neither open during your posted hours, nor…read moreeven accepting shoe repairs? Thank you for the wasted trip.

While this place was great--I had shoes repaired there a few times, I think the business is closed…read more I went there and the shop--next to Klinke's on University--and it was completely empty with no forwarding address. The last time I was there, which was sometime this summer, he was clearly overwhelmed. He told me he was looking at months, if not a year out for repairing. Too bad, he seemed like a good guy, and he did good work.

Do not use Cecil's. I've been taking things to Cecil's for 30+ years and I'm done. Worst service…read moreever, with extremely rude personnel and an overall lack of respect for their customers' time and money. I took a winter coat there 7 months ago for repair. A very pleasant lady showed us how it would be fixed and said it would be a couple of months before the repair would be complete. I checked in after 3 months and was told by them that they were behind and would get it to me soon. That wasn't a problem with me because it's a winter coat and it was spring at the time I called to check on it. I checked in a couple of months later-- it's now May--and was told that it wasn't even started. I was also told they were working on things in the order in which they were received. I know they are busy and a small business, but all I received were a lot of excuses for not finishing the job they handedly took. Because of this, I asked if they could give us a more concrete timeline of when the coat would be repaired, since we had been waiting since January now. They proceeded to tell me that they would talk to the woman who does these kinds of repairs and get back to me with an update. After one month of receiving NO contact from them, I decided to stop in to see what was going on. However, I was greeted with more excuses for why the coat was not repaired: they are busy, working on getting people's sandals done, a small business, etc. As someone who has been going to Cecil's for 30+ years, I was disappointed to receive excuses rather than solutions for my coat repair. Nevertheless, I wanted to remain hopeful it would get done, despite the fact that I certainly was not happy with how they had handled the situation thus far. We stopped in 10 days ago after once again receiving NO contact from Cecil's regarding my coat repair, and that's when I really began to see their decline in real-time. We were greeted with familiar news that the coat repair had not been started, along with the usual excuses regarding their status as a small business and how busy they were. I respectfully pushed them to get working on my coat, since they had had the coat for nearly 7 months now. However, I was told that the woman who does these kinds of repairs was on vacation and would be back on Wednesday. They specifically told me that she would reach out and give me a more concrete timeline for when the coat would be repaired. So, I waited until the end of the week, and unsurprisingly, I heard nothing. I called back today to try and understand why they couldn't get my coat repaired in a timely fashion, and yet again, the woman I spoke with provided many, many excuses for why it wasn't done: the woman doing these kinds of repairs was out on a family emergency, they needed to get sandals done first (I guess first in, first out doesn't apply or at least not consistently), they aren't doing coats anymore, and the usual small business one. In addition, she noted that everyone working there has been continuing this work at low pay. And just when I thought it couldn't get any worse, the woman I am speaking with begins roaring in laughter and a moment later says, "oh I just saw something really adorable." At this point, I realized the coat would never get done; I guess the customer she was talking to wasn't important enough to listen to. She proceeded to ask me what I wanted from her, and I simply asked why they would do this (referring to how they strung us along and didn't honor their commitment) and was accused of being an angry customer-I never raised my voice or used a cross tone. Even though I had every right to be an angry customer, I wanted to give them the benefit of the doubt as much as I could. However, she continued to make excuses by blaming this entire predicament on their status as a small business. Apparently, she claims, they tend to take in more than they can actually fix, and that their underperformance was a part of their status as a "small business." I know plenty of small businesses that do NOT share this same attitude and therefore don't find that claim excusable in the slightest. However, what really irked me about this entire situation was that there was NO apologies given for this terrible experience, as well as NO accountability for their actions; just excuses. I picked up the coat today and took it to Monroe Street Shoe Repair - exceptional service, friendly, helpful and organized. If you have a repair, I highly recommend you go there instead. It's truly sad to see what Cecil's has become, and their inability to take care of their customers. I don't see them recovering from this in the long-term, so save yourself the time and refrain from utilizing Cecil's.

Last Oct. I dropped off a pair of boots to be resoled. The woman at counter ignored me and…read morecontinued to talk politics with a completed customer for 5 minutes until I interrupted them. Three months later the work on my boots had not even begun. I picked up the boots and threw them in the trash. I will never return to Cecil's.

Great local shop that has been on State street for generations. Like a timely tailor shop…read more Professional, friendly, knowledgeable staff who are there to find the perfect outfit & a tailor fit. Nice selection of dressy clothes, suits & casual clothing. They have a high quality of men's clothing the prices are reasonable for the pieces of clothing they offer. They certainly have stood the test of time!

Jazzman, is the best! I've been buying from them since 1980! There merchandise is spot on, top…read morequality!

Not sure why this place gets such bad reviews. I used it for the first time a few weeks ago -…read moredropped off my suit, they told me it'd be ready on Tues. On Tues I received a text it was ready. I picked it up. What else do you want from a dry cleaners....?

I dropped off a jacket in December for a significant alteration job. I gave clear instructions to…read morethe attendant working and was told to expect a call back shortly. The Christmas holiday went by and soon it was the end of January with still no call. At first I didn't think the timeline was odd because of the holiday. I called for a status update and could not get a clear answer. Eventually after multiple calls I was able to reach the tailor in March... who informed me that there were no instructions for the alteration so nothing had been done. I attempted to explain the alteration over the phone but was told that I needed to explain the job in person and that I needed to make an appointment. I made the 45 minute drive to the "appointment" where the tailor was hostile, gave me my jacket, and told me to leave. Also they lied about dry cleaning it, which I would have paid for. So in summary they had my jacket for 4 months, did absolutely nothing and returned it to me in the same condition it was left. At least they didn't ruin it or lose it.

Mario was great to work with! When I received my suit, it was stunning. The attention to detail was…read moregreat. I'm very satisfied with the service I received and the final product. I don't live in Wisconsin, so we had to do video calls to take the measurements, and I have to say I'm impressed with how the suit was delivered and fits perfect.

Fantastic work! You are paying for quality and they gave me options that worked for my style,…read morepracticality, and budget. I can't recommend Menotti enough.

Very professional, keeps their schedule to when the item will be ready. Really talented tailors,…read morefriendly & efficient. Shop is clean and easy to access right inside of Hilldale Shopping Mall. Prices are fair and they stand behind their work!

Took all my alterations here for a bit. Their work was routinely sloppy and/ or incomplete, to the…read morepoint where half the items had to be brought back for further work. Staff was rude and argumentative when asking for work to be done correctly. AND they're overpriced. Horrible experience all of the way around.

Dar is absolutely adorable and great to work with! Her knowledge and professionalism are beyond…read morereproach! You want to consult with her! HIGHLY recommend!!!

Dar is great and accommodating. She helped get my suit ready in time for an upcoming event. The…read moresuit looks and feels awesome. This is my first fitted suit and it won't be my last.