Dr. Das and his staff have been incredibly responsive to my needs and have provided excellent care…read more I highly recommend them.

Came down with strep last year. As soon as I started feeling cruddy, I started calling for an appt…read more& after the 4th place declined me as a new patient, I found the yellow pages as & called. Got an appt that day & fixed up real quick & easy. Starting to feel icky again this year. Definitely calling tomorrow.

I absolutely LOVE Dr. Setia and her staff!! Dr. Setia is very caring and informative. She will…read morerefer you to a specialist before she tries to guess at what's wrong. I didn't give 5 stars because she doesn't give refills on medication. Only a 90 day supply and then you have to be seen. I've been on the same medication for as long as I can remember (approx 10 years). I constantly run out of medicine, which is very dangerous. They won't refill medication when the pharmacy requests it and by the time the pharmacy notifies me of the denial and I contact the office I'm down to just a couple days worth of medication. Then I have to be seen (not just schedule an appt, but actually be seen) and get the Rx sent into the pharmacy and have it shipped to me.

I am a new patient of Dr. Setia and she is such an amazing doctor. I noticed she cares about her…read morepatients so much. She took very good care of me during my first visit to her. I'm glad I have her as my doctor.

Healthcare staff very competent and well trained. Timely, attentive, and informative on the…read morematters that count.

Very knowledgeable and truly cares about his patients I have…read morebeen seeing him for 10 years.

Kimberly Walpert is the best! 20 years ago she advised me to avoid neck surgery because she wasn't…read morepositive it was worth the risk, and I am happy I've followed her advise. During the last few months of 2025 I herniated the first disc above my tailbone, the pain got so bad that I couldn't walk, sit, drive, sleep and the pain pills became ineffective. Dr. Walpert motivated my insurance company to expedite an MRI, and Kimberly performed surgery mid December ... I walked out of recovery that same day! Everything she, her great staff and surgical team said would happen did happen. Book an appointment if your issues are related to her area of expertise and she will help you if she can... she will also be honest and tell you straight up if surgery won't help you and that it could actually make the problem worse. Also, you probably know someone that she has already helped, I have met many of her patients and all of them love her.

Took time, answered all my many questions. I'm confident she explored all options. I will continue…read moreto see her.

the nurse taking care of me, marilyn, is possibly the sweetest person known to man and god. she…read moretalks quietly, but has the best bedside manners i've ever encountered!

One of the best things about Athens Regional Medical Center is the night shift security team. What…read morean incredible group of people. They are awesome.

I was introduced to Dr. Heigerick about 18 years ago, and he took a personal interest in my health…read moreand well being. He was refered to me by a friend who still sees him. Everyone I have ever recommended appreciated the recommendation. I have seen a lot of doctors in my life, Dr. Heigerick is as good as it gets! He accepts walk-in business if his calendar isn't full only. It would be best to make an appointment though.

Bravo to the staff at Piedmont Athens! I am very apprehensive about going to any hospital but my…read morepain was so intense that I had no choice. My first encounter was with Christy - PAC. She took my vitals and was so very kind. The wait wasn't long before I was off to a room and met the sweetest nurse, Brittany (RN). Although my anxiety was through the roof as I waited on my CT Scan results, she made me feel so relaxed. Brittany was kind, personable, and professional. Lastly, I met Dr. Eddie Green. He was outstanding! Best doctor I've ever encountered at any Emergency Room. All I can say is that they made my visit so comforting despite the circumstances. FIVE STARS to each of you and a BIG THANKS!

I was put on a 1013 hold after having 2 seizures and having "amnesia." I put that in quotes because…read morethat was the reason for the hold. I was transferred from Athens to Snellville (still not knowing why I'm being held) via Sheriff's auto. Upon reaching Snellville, they slid a specimen bag across the table to me. Inside were the materials I would need for a blood draw. I work in the medical field and wasn't sure if they thought I could do my own draw or not; regardless, I slid it back across the table to them. They then strip searched me. This was after having all of my clothes and belongings taken from me in Athens. They gave me the same paper scrubs to put back on. This is a horrendous experience for anyone who has been sexually assaulted. Little did I know, this was just the beginning of my traumatic experiences with them. I have required medication due to heart surgery - was not provided that. I have required medication for epilepsy and very strict routines and daily care to prevent seizures - gave me the meds, but I did not sleep for 5 days. Their policy is to open your door every 15 minutes to put eyes on you. They don't miss that. I take an injection (for my heart) and was never given that. Took that 5 days late after I was released. Take medication for sleep because it is so important to keep my seizures at bay - not one night did I sleep nor was I given the medication. I asked for Tylenol for a headache, I got it the next day. Every night someone was screaming or cursing the nurses in the commons area. No one got sleep except for the transgender boy who got to keep his door closed. People with real psychiatric issues were almost competing to see who could keep the most people awake. No interventions from the staff (Haldol or other injection) to ensure we all got sleep. In 5 days of no sleep, 1 patient was given an injection and that was during the day. During the day they wanted you to go to "group sessions" to color, paint, do graphic organizers, etc. Not one session focused on amnesia, drug abuse, suicidal thoughts, or any of the host of things that had placed us all in this hell. Patients openly talked and planned how high they were going to get once they were released. In the meantime, I'm there with no memory of why. I saw a psyche doctor who said I was suicidal, however, he also said at no point did I ever threaten to harm myself or others (reasons for a 1013). My paperwork also shows that I never made any threats, but my discharge papers say I have several mental diagnoses. At no point in the 5 days did I ever receive anti psyche medications or even a diagnosis. All I knew was I had 2 seizures and had amnesia. That is called postictal. It is what happens with epilepsy. I will admit my memories have still not returned and I am having to ask my family and friends to fill in the blanks. That is a neurological issue. I explained this to the psychiatrist at the hospital and he agreed that he was not "treating me for my seizures and only my amnesia." Again, that should have included at least an MRI of the brain, but that didn't happen. On day 5 (legal limit without going before a judge) they released me. No new medications that would treat any diagnosis they listed and told to follow up with a Behavioral Health facility. My "intake" was done on the day I left (malpractice). I had to have a "Safety Plan" to be discharged - again, I have not one time threatened harm to anyone! I want to mention I got 5 days because of the weekend. I was told "No one gets released on the weekends because they don't count." They certainly do count when you are being held against your will. I have been home for a few days now. My life is back to what it was before all of this happened. This was, without a doubt, a VERY traumatic thing to go thru. I have lived thru some severe traumas....losses of loved ones by suicide, illness, and most recently, the loss of my daughter. I even began to question my own sanity while being in this place. If I was not processing the loss of my daughter, you would think they would have focused on helping with that. Instead, they wanted to call it "stabilization until they go to a different facility." So, what about me? I wasn't threatening harm to myself or others. I wasn't going to another facility. I was "kidnapped" and held for 5 days without any kind of interventions, counseling, medications, etc. I was just an MRN with insurance. While this is lengthy, I hope it helps people to understand that this place did more harm to me, than it helped. I can't say they helped the addicts because they were looking forward to getting high. They didn't do anything for the psyche patients who screamed all night. It is holding pen and that's all.

Dr. Downs and Nancy are the best. Dr. Downs has been my physician for almost 20 years. I chose her…read morebecause she was my grandmother's physician and I loved the care she received and had such nice things to say about Dr. Downs. Patient portal is a plus. You can schedule or cancel appointments. Ask questions and get a timely response from Nancy. Overall, you will definitely love Dr. Downs and her bedside manner. You won't be disappointed.

Dr. Downs has been my physician for almost 24 years! She is Hands down the Best Physician! Her…read moreNurse Nancy is Phenomenal and consistently responds in a timely manner. Truly a Dream Team! From check in to check out all the ladies at the front desk are efficient and thorough. They offer a patient portal for the tech savvy where you can request appointments, request prescription refills or leave a message for the Doctor. If you prefer the old fashion call in to make an appointment, the front desk makes it easy and painless. I love that they still call the day before for appointment reminders and if you need to cancel, you can do so at the touch of a button. They accept most Insurances and major credit cards. If you ever have questions, most can be answered with a simple phone call or by logging into the patient portal. So if you are in the market for an Exceptional Physician and Excellent Client Care, look no further than Hawthorne Medical Associates!