I had a wonderful oxygen anti- aging facial with Val. She was attentive and listened to my skin…read moreconcerns. A nicely appointed room for my service with a very comfy, heated facial bed which greatly enhanced the service. Comfort is important to me when having a service. She explained each step ahead of time. The arm and hand massage was also appreciated (heated mitts too). I highly recommend a visit to Progressive Esthetics in downtown Rochester. A true hidden gem.

I have been seeing the girls at PE for several years now, I cannot say enough about their…read moreprofessionalism. They go above and beyond each and every time. They know my preferences and it shows with the little touches they extend. I have recommended them to many friends and family and will continue to do so!

Jenni is so pleasant, and such an incredible professional!! I always walk away feeling great!! Such…read moreamazing prices, I hope everyone tips :) A truly amazing business to support, cannot recommend enough!!

Jennifer has both cut and colored my hair. She was amazing. I was having purple put into my hair…read moreand Jennifer took a great deal of time discussing the color and cut. 6 weeks later and the color is still beautiful and has blended nicely. I can't wait for her to turn me blonde next.

I went in for a Brazilian wax. Very happy with the result. She uses hard wax which is amazing…read morebecause at least for me it prevents ingrown hairs. She used an antiseptic first, then some powder and then wax. And then repeated the same in reverse order after she finished waxing me. Very quick and not too painful. It's a small little place but has the usual salon services at the usual prices. In case you find it difficult finding the salon, it's on the 2nd floor of a building that has a better store on the first floor. There is paid metered parking outside the salon. If you don't find enough information online you can leave her a voicemail. She responds pretty quickly. Do try this place out. She's really sweet :)

My first time getting a Brazilian, you'd think OMG going to be somewhat awkward no better what,…read moreright? Nope. I couldn't believe how at ease I felt right away. Jamie knows what she's doing, very well obviously, so right away that makes you relax. Then she just has a very calm and easy going demeanor, and easy to talk to. She was quick and efficient and I was finished and on my way before I knew it and extremely happy with my results. She's also very reasonable in her prices unlike sometimes overpriced spas for the same results and experience. Definitely try Jamie.

The BEST waxing experience I've ever had. Expert care and technique! Will definitely be back!read more

I enjoyed my first visit with Jamie at Skin 2 Envy this month and it was fantastic! She was such a…read morejoy to be around and made me feel very comfortable immediately. The room was calming and comfortable. It smelled wonderful and the heated table was a lovely surprise. I initially went for the "Express Skin Treatment" but when my 45 minutes was up, there was no way I was getting off that table! Jamie graciously and easily continued my treatment (haha, awesome) into what is called the "Customized Skin Treatment.' Heaven the whole time...I'm still sighing from it. Before I left, I purchased some of the products she used from a line called "Dermalogica" and have been using them every since I left. My skin continues to feel silky and healthy. Counting down the days when I can visit again!

Wonderful experience here today! My brows look great and the service was amazing! 10/10 recommend!read more

They always are nice and friendly and service is good do good and the price is great like that they…read morehave seniors price for my mom

Best waxing salon I've ever been to. Been coming for 6 years now. Brazilians are as quick and…read morepainless as could possibly be, and eyebrows waxing is 10/10. No one can ever convince me to go anywhere else.

Amazing haircut and shampoo; I believe the stylist name was Inessa and she was very friendly and…read moreextremely skilled at cutting men's hair with next level attention but also did an amazing job shampooing, conditioning and doing a full head massage plus all of the product she used was top-notch and smelled great! Definitely have a new favorite stylist and location; this place has a great vibe! Highly recommend

I just had my first appointment at Aviva this morning and I already can't recommend it enough…read more I'm from the area originally but live in NYC and am visiting my parents in NH. My eyebrows were long overdue for a touch up. I haven't waxed them in years as I have been having them threaded in New York for a long time now. I quickly realized threading services certainly aren't as common in NH/ME so I started looking for viable waxing services and that's what led me to Aviva. Alisha was so warm and accommodating immediately, and the space is beautiful, clean and calming. Alisha and I chatted throughout my waxing and she's incredibly friendly, interesting and kind while not getting distracted from giving me truly impeccable eyebrows. She was gentle and meticulous and made sure I knew what she was doing and was ok with the direction she was taking with shaping my brows the entire time, which I really appreciated. I have naturally very thick dark eyebrows and they really do make such a difference on my face depending on the shape so I'm particular. Everything was perfect, virtually pain free. I will definitely come back here anytime I'm in the area and will absolutely be recommending to all of my friends nearby. Alisha made me feel comfortable and relaxed the entire time, she's wonderful.

I came here based on the Yelp reviews and I was not disappointed!! Alisha was so so sweet and made…read moremy entire experience comfortable. I got a Brazilian here and would highly recommend. She made sure I was comfortable and she did a fantastic job. Definitely will be back when I'm back in the area!

Meghan is, hands down, the best esthetician you'll find anywhere. I started seeing her years ago…read morewhen she was working out of Optima Day Spa. Now in her own space at Alainn, she's created such a lovely, warm and welcoming place to come and be pampered. I always get there early and relax for a few minutes in the waiting area with a cup tea. Her services are reasonably priced and she always goes above and beyond to make it well worth the cost. She's thorough and informative and clearly has a vested interest in her clients' overall well-being beyond just the work that she does. She has helped me learn how to better care for my own skin and is always willing to give tips and tricks so even if you can't go regularly you can take away the tools to pamper your skin at home! I live in LA and wait for months to have the chance to come home, visit my family, and go see Meghan! And it's always well worth the wait!!

I am squeamish and my skin is very sensitive, so I don't do much in the way of lotions and potions…read moreand the like. But my moustache was beginning to look like Fu Man Chu, so I realized that I really needed to get it waxed. She did my brows and got rid of a couple of growths that just spontaneously like to sprout on my face (I could never be a man). I've only gotten my moustache waxed about 4 times in my lifetime and can't say it's fun, but I will credit Meghan with doing everything possible to stem the pain. Meghan is cordial, efficient, has a sense of humor, and she is a perfectionist. My lip broke out afterwards, but, apparently, this is common. The bumps did go away within a week or so. I do feel cleaner, and it actually enhanced my features, giving me a smooth look. I rarely wear makeup but my lipstick did look better. I'll be going back routinely.

So this place rocks. Specifically Renee Cope who is an extremely skilled colorist and hairstylist…read more Extremely skilled. Does bayalage foil free. She is so good and knows my hair so well, she can take my anesthesia damaged old white lady hair and make it vibrant. Not quickly though, it's a 3 + hr process, but she's got to do a LOT. Pricing is very reasonable, the shop is nicely decorated, and you get offered refreshments. Vibe is great , I learned new music on many occasions, and they have a lovely , friendly little shop dog sometimes. Good selection of products for sale, not horribly overpriced.

Went today to try to reschedule an appointment and was told they wouldn't reschedule me because I…read moredidn't inform them I couldn't make my last appointment. I informed them I had hit a deer that morning and obviously that wasn't top priority. They still refused due to no call no show. Ridiculous. Very unprofessional and unpleasant atmosphere. I would strongly suggest finding a more compassionate salon.