Doctor Maloney is a good listener. When Dr. Lester left, I was apprehensive choosing a new doctor…read morebut Dr. Maloney has made it very comfortable. I can bring a list of questions and he takes the time to answer them all while making you feel heard. I like his demeanor and his help understanding his answers. He seems like he cares.

Whomever is the woman answering phone calls and scheduling appointments today, April 8, 2020, is a…read morecomplete moron! (May be harsh, but true and i think is justified, based on how I was made to feel). She needs to go back to school if she can't so much as READ! a computer screen, Follow SIMPLE instructions, and accommodate patients in an appropriate manner!! This was UNACCEPTABLE in every way. I wish I had gotten her name, but either way, you know who you are and should be VERY Ashamed! ETA -- Finally, I did get her name... Rebecca Russell, Thanks for ruining my day! AND causing me added stress I don't need, making me mentally break down. Might I offer up some advice... YOU, Rebecca, should handle patients more delicately in the future! (It literally could be the difference between Life and Death!!!!!!) As it almost was in this case. FYI: Everyone else here is terrific!

Dr Denise Dennis-Coke is my husband and my family physician. She is wonderful. Very caring,…read morerespectful, and thorough. She is Internal Medicine and works with my husbands Diabetes and my Psoriatic Arthritis with professionalism and knowledge. She consults my rheumatologist prior to changing any medication or adding new medication so we can all be on the same page. Love having he on our team!

Dr. McClelland removed my tonsils and opened up my airway in my nose that it cured me from snoring…read moreand now I sleep 8 hours a night. He is very professional and listened to my concerns before surgery (most doctors are not good listeners). I highly recommend him for anyone that has trouble breathing through their nose or needs tonsils removed.

Dr. Emmanuel is the best! He listens to you and he is not in a hurry to get you out of the door…read morelike most Doctors are on production ( Atrium/ Novant) This is an internal medicine doctor that I recommend. He is my primary care physician and I am satisfied with his services.

From the owner: UC Best Medical Center is the premier medical center serving the Monroe, Charlotte and surrounding…read morecommunity. Our experienced medical team are here to provide the best quality patient care and services to all of our clients. We offer a variety of medical services for all ages.

Two of the women that you have working in the Outpatient Pavilion are really nasty and rude to your…read morepatients. They are giving your entire facility a bad look. To those ladies, sometimes it isn't necessarily WHAT you say, but HOW you say it.... showing a little grace would go A Long Way (if you knew the Lord), but... based on the way you act, you both apparently, DO NOT! Fine, but you can at least be Professional seeing as how you are AT WORK, "working" for a company, that YOU are the face of when people arrive, and they sign your Paychecks! Just Saying. I would also like to agree with a previous reviewer and say that you should not treat patients as "drug seekers" when they have an actual need for pain medication for a serious condition that they are suffering through, NOT Okay! But, most doctors these days do, with any and all narcotic medications. It's really sad that because some people, whom ARE drug addicts, they are ruining for others who in fact, have a real need! :(

Atrium Health is not only involved in illegal billing practices, but they also provided me with the…read moreworst health care I have received in my entire life. as a pharmacy student I had surgery done by an OrthoCarolina physician who then held me overnight at Atrium so that I could receive IV pain medications for the extensive trauma needed on the physician's end to correct my labrum, rotator cuff, and biceps tendon damage. I never received any IV pain meds for my 8-10/10 pain throughout the night (no I am not an opioid seeker, I just had a major surgery and these people are clueless). Not only did they not give me any IV pain meds, but they also directly told me "NO" when I questioned the night staff as to why my orders were not filled. So apparently it is within hospital policy to leave a post-surgery patient in the most severe pain of their life, deny IV pain medication orders from the surgeon, and then charge them for an overnight stay, after failing to deliver anything close to decent care They also ran Normal Saline on me all night as a maintenance fluids, this is not a maintenance fluid. D5 + 1/2 NS + 20-40 mEq of KCl is a maintenance fluid. Unfortunately, their incompetent staff did not know this, and ended up raising my serum Na so high I ended up with a massive headache from the pressure difference between my brain and the rest of my body's sodium concentration. To make matters even worse, they gave me IV cefazolin all night. There is absolutely no indication for IV cefazolin once a healthy, person leaves the OR....but I got billed for that too. Atrium health 100% fumbled the ball once my care was transitioned to them, and then pursued illegal billing actions against me, in attempt to circumvent financial assistance law's put in place by the Obama administration with IRS tax code 501(r). Prior to my surgery on 7/5/17 I spoke with Anne Wingate about my expected surgical costs. The surgery cost over $69,000, and my expected out of pocket expense was $4,200+. At that time I could not make a down payment that they requested, and I asked for financial assistance. Somehow from that date forward there is no note or any record of me calling until 5/31/18 (my Verizon records show otherwise). May 31 is my birthday, and I called Atrium health to once again, ask for financial assistance ON MY 28TH BIRTHDAY because these clowns had been busting my balls that hard and for that long. They then finally sent me a financial assistance packet, but it was 8 months post surgery. I did not meet their 6 month paperwork deadline, they claimed, and my financial assistance was denied and I was once again, turned over to collections. However, this is 100% in violation of IRS statute 501(r) that applies to 503(c) non-profit (tax-exempt) hospitals. It is illegal to deny a patient access to financial assistance paperwork and then pursue extreme collections actions against them. I HIGHLY SUGGEST THAT NOBODY EVER PURSUE ANY TYPE OF CARE THROUGH ATRIUM HEALTH. THIS PLACE IS IN ABSOLUTE SHAMBLES, AND I AM TELLING YOU THIS AS SOMEONE WHO EXPERIENCED IT FIRST HAND AND IS NOW A MEDICAL PROFESSIONAL. THESE PEOPLE ARE ABSOLUTE CLOWNS, THEY HAVE 0 CARE ABOUT THEIR PATIENT'S BEST INTERESTS AND THEY WILL DO UNETHICAL AND ILLEGAL THINGS TO FORCE YOU INTO PAYMENT!