First let me say, I have been with Charlotte Medical Clinic since around 1988. I am now 67 and on…read moreMedicare. There are a couple of issues I would like to address. So in Nov 2025, I had my 3rd Medicare "Wellness visit" which had been scheduled a year prior. First of all, they call a week before my appointment to say my Doctor is on leave and out of the office until January. I asked how long has he been out and they said a "month." So you call me a week before to reschedule and I can't get in until February/March now to see my Doctor. They said well you could see the Physician's Assistant before then. So I took that appointment a week later. I completed all my paperwork answering all the "questions" that they ask each year and submitted online. The day of the appointment, I checked in and went to the lobby and they took me back within 5 minutes. The nurse took my stats asked me questions and then I waited for the "Nurse practitioner" for like 30+ minutes. She asked me a couple of questions, listened to my back and chest, felt my abdomen and looked in my ears. She did not even feel my feet or neck for any swelling or growths(at least my regular Doctor does that.) She asked me how many meals do you eat a day and did I need any medications refilled (which I did not need.) THAT WAS IT ! So then the nurse comes back in and says we need to ask you questions which were the questions that I had already answered with my "Online Check-in process." So the Physician assistant spent all of 15 minutes with me. I had learned from my "Wellness Visit" at ages 65 and 66 to NOT ask any questions because Charlotte Medical will charge you for another "office" visit and you will have to pay that charge. So I DID NOT ASK ANY QUESTIONS. So hear we are today, January 27 and Charlotte Medical Produces their Billing statement and I have a balance based on "Doctor's office visit, long." Yes Medicare covered the "Wellness Visit." So like I said before, I have learned to NOT ask questions during a "Medicare Wellness Visit." because just 1 question will cause Charlotte Medical to charge for an additional Office visit. I asked no questions and was charged for a "Long office visit." Are there any other patients encountering the same issues? I am cancelling my 2026 Wellness visit with Charlotte Medical and searching for a new provider. These visits are "Rip offs" for the patients. To be charged for an additional "office visit" and have a Physician Assistant perform the Wellness check and not even feel your neck or feet. Then have the nurse come back in and say we need to ask you these questions for which I had already completed and submitted online the night before. Enough is Enough. I just felt I needed to address this in a written review.

I have been going to Charlotte Medical Clinic for more than 20 years. Dr Hudson is the best doctor!…read more He is kind, compassionate, honest, so intelligent. I completely trust Dr Hudson with my healthcare! Several years ago they separated the responsibilities of the doctors. Now Dr Hudson no longer sees patients in the hospital. I believe the continuity of care is very important. Knowing he would be managing my care was comforting. Now I have to trust someone who never met me. Nonetheless I recommend this practice. The doctors as a whole are amazing (I have seen others from time to time). Check them out. You will not be disappointed.

Nice staff fir my new grandson, and I love the personal attention from the the doctor.read more

Fabulous doctors and nurses! We are new parents and they…read morehave been wonderful helping us care for our child. We have had contact with many of the pediatricians and great communication from them all!! Very responsive to phone calls and emails and good customer service from doctors and nurses. We appreciate the quality of their care. Also like the weekend options for a sick clinic at South Park Location.

I have been going to Novant Health Arboretum for about a…read moreyear now. I have to say I couldn't be more impressed. It's so hard to find a staff at the front desk that genuinely welcome you and are efficient and caring, even on the phone. I have been under Amy's care, my PA, for approximately two years and she can't be beat. She is efficient and kind and caring and I trust her completely with my care. I think it's more important than ever when you have a great experience to thank them and spread the word, especially in the medical field. They're the best! Vickie R.

Except for the ugly construction that is creating a mess in their parking lot and entrance, this…read moreNovant Health location is ideal, away from the busy streets. Staff is very efficient and competent. I didn't have to wait long, once I arrived. The physician was great, informative, and transferred my prescription very easily. Lab work is performed inside, and I was very pleased with my experience.

My husband and I are beyond pleased with Dr Steven Culp and Mackey Family practice. Everyone who…read moreworks there is pleasant, helpful and professional. We have never had a long wait for either bloodwork or appointments. Usually less than 15 min. Dr Culp listens and is very thorough during the visit. We give it a 10 and will certainly recommend them. Maureen and Del Kendrew

i love this office for the children's clinic. I have never had to wait very long at all and Dr…read more Cruz is a great lady!

Francis Obeng is one of the BEST doctors on the planet. He is kind, and compassionate. Takes the…read moretime to listen to all of your issues and treats you with dignity and respect.

Dr Obeng has been our family doctor since we moved to the area in 2008. Dr Obeng is so much more…read morethan a doctor. He takes the time to know and understand our entire family. It amazes me the details he remembers from visit to visit. I am also extremely fond of the PA Dr Nguyen, she is so compassionate and caring. The nursing staff is also very competent and they understand and work with my very particular needs! There is frequently a wait however in my 100% opinion his services are worth the wait!!! I seriously seriously love my doctor and his entire staff!

These guys charge $1800/yr just for the privilege to be a patient!…read more This place used to be great, went here for years. I moved away for a couple years, then called trying to make an appointment after moving back this year. They had "a note on my account saying I was no longer a patient" and the receptionist told me she had to talk to the manager about me before she could make me an appointment. Well she called me back hours later saying that she spoke with the manager and that things have changed since I was a patient and you are now required to join some MVP program for $1800/yr just to be a patient. Before I could even respond, she was already saying that seeing as I didn't find this acceptable and there was nothing she could do... don't go here, the receptionist twins are terribly rude and either require some MVP dues like an exclusive club or they will use this to get rid of you.

Eric Sensenbrenner is an extraordinarily well qualified and experienced practitioner of internal…read moremedicine. I trust him with my care. His office staff, including all physicians assistance. Nurse practitioners and administrative staff are attentive, well trained, and polite.

Dr. Chen is the best doctor! He takes his time with you and he really cares! I think my whole…read morefamily is seeing him by now. I started seeing him about 5 years ago when we moved to Indian Trail. I can't say enough good things about this wonderful doctor.

We've been seeing Dr. Dawn Hale for many years now. She is absolutely wonderful! My boys love…read morecoming to the clinic mostly because of her. She is caring, understanding, professional and will listen. I changed my insurance from novant to Atrium only because of her. Highly recommend to become a patient of Dr. Hale

I recently had an appointment here for my knee due to an injury. I did my due diligence in…read moreresearching many doctors who specialize in this area and based on other reviews I saw, this location made sense. The staff at check in was great and made the check process easy. I had already filled out most of my information online but check in was smooth. I was quickly called back to an exam room and the attendant was professional and thorough. They explained they would need to take X-rays and that was handled quickly. However, once I got back to the exam room, the doctor took about 45 minutes to come to the room and do the exam and explain the X-rays. He was professional and explained everything in a straightforward manner and answered all of my questions. OrthoCarolina did a great job, it was the wait time that bothered me and there was no apology for the long wait time. I would recommend!

Had the occasion over the last few weeks to experience their sports medicine/physical therapy…read moredepartment. Outstanding. Drs. Anthony "Tony" Walker and Jennifer Hannon are a great team. They really know their stuff. Beyond knowing their stuff is their continual dialogue with patients. On each appointment we began discussing how the exercises were working, how I was feeling, what is working or not. Then we would get into planning for that day and going forward. I was involved in the therapy. And we continued in this joint planning over a month of treatments. They administer a tablet form of survey asking about your condition and how it is affecting your life. After the therapy has run its course you complete the same survey, so they have a before and after record of your condition. Impressive and given the people cycling through this practice it was clear that the facility and all the therapists were doing something special. Good resource for most all of us.