I have only had positive experiences with KinderCare at both the Monroeville location where my child is currently and the US Steel building location. They always strive to do their best and have rigid checks and balances processes in place. Any time that I have ever had an issue, it was addressed with professionalism.
I started sending my child here after pulling him from a daycare that I found to be more hindering to my child's development as opposed to helping him. He began to thrive after the switch to KinderCare Monroeville. I knew that this would be where I sent my daughter when she was ready to start daycare too.
When there is an incident, I always receive a detailed incident report. They let me know every day what my child has eaten, when she naps, how many times her diaper was changed, the activities that she participated in and much more.
The staff offers activities throughout the year to keep the children engaged and interested. Activities for the children and parents include food truck rally, taco Tuesday, trunk or treat, etc.
This daycare is a corporation and has a lot to lose if they do not follow the strict federal, state and local guidelines and procedures. They take time to educate themselves and have professional development each year.
While no place is 100% perfect, I feel that this is 100% the right place for my child. read more