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    Miroya Monsour MD

    5.0 (1 review)
    Open Open 24 hours

    Services - Miroya Monsour MD

    Eye surgery

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    9 years ago

    Dr. Monsour gave me a very thorough eye exam. She listened to my problems and spent a lot of time explaining and diagnosing my issues.

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    Hartman Ophthalmic Associates

    Hartman Ophthalmic Associates

    1.0(2 reviews)
    8.1 mi

    This is a cataract merry-go-round farm. In the exam room for 4 minutes, when asking questions,…read morereceived the proverbial "there's no guarantee", handed a brochure and told to read it then call for an appointment after choosing a payment option. Went for a second opinion and received explanations to make better decisions. Much better options within 5 minute drive from this farm.

    I had my eyes examined for new glasses, when my glasses came in, I went to pick them up, got home,…read moreand could not read my computer with the new glasses. I called the office, they said to try moving my monitors or my chair, it didn't help. So, I called again, they told me to bring them back. They never asked me to try to read anything, just said we'll get something different. My second pair of glasses came, and it was exactly the same. I could not read or see my computer. I tried getting used to them for a week, I could not see with them on. I called the office, and was told by someone on the staff that there was nothing they could do. That my insurance would not pay for new lenses. I basically was stuck with a pair of glasses that I paid over $300 out of pocket, that I couldn't wear. I called my insurance company, explained everything to them, they agreed to pay for new lenses, but I had to pay for the frames. I am the one that figured out that it was the curvature of the frame that was causing the issue. So, my insurance called the office, told them that I couldn't wear get new lenses but had to pay for the frame. The office wouldn't give me a break on the frame, I had to pay full price for them, they would not refund me on the frame that I couldn't use, so I have a frame that is sitting in a drawer. I won't be going back to their office because of how I was treated this incident. They did not care that I couldn't see out of my new glasses. Very disgusted with the unprofessionalism of the office.

    Your Family Eye Doctors

    Your Family Eye Doctors

    2.0(23 reviews)
    4.0 mi
    Certified professionals
    Offers payment plans

    I have called them twice in the last two weeks to schedule an appt . I left a message with name ,…read morephone number and reason for calling. I have yet to hear from them. After reading many of the reviews on their website I understand why. Reviews were not very good.

    If I could give this place negatives stars I would. My experience here was hellacious. During my…read moreschedule exam, they asked me if I wanted a $50 additional ser ice that was going to give me.more indepth info than getting the regular dilation drops but it wasn't xover by insurance. I agreed to it and proceeded to head back to get my appointment started. I see the staff preparing the drops, after questioning why I paid if I was getting the drops anyway she told me I needed both. After some arguing, I was moved through the examination process without the dilation drops. The doctors was knowledgeable and friendly. Moving on to the end of the exam were they for you for contacts and glasses, I explain to the staff member that I won't be buying any contacts or glasses but just getting my scripts. She begins arguing with me that I have money that I can use from my insurance and that I should waste it and buy something. This goes on for a while. And I finally leave with my script. My appointment was 2 hrs and 45 mins long. A couple months later I'm going to purchase glasses online and realize that I only have my script for my contacts, I call and ask of I can get one for my glasses and they tell me that I just need to stop over and pick it up. I drive there, I very much felt like a huge inconvenience. I'm not sure why the people working the front are so incredibly rude but they are. We ended up in yet another argument when I asked for my pd # and the immediate response was you didn't but your glasses here so I am not required to give that to you. It literally takes 2 seconds to measure my head, but even still, if you shouldn't be in business if you going to have arrogance and rudeness working your Frontline. Most people buy glasses online these days, good luck with your crappy attitude, and lack of empathy for people who are on a budget or just plain out don't like the the style of your glasses. I would go to Sam's Club before I ever step foot in this place again. Hell, I would give myself and eye exam first.

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    Miroya Monsour MD - opthamalogists - Updated August 2026

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