I wasn't 100% sure how this office would run after Dr. Bruno left. I've been going to Allegheny…read moreEye Center since I was a child, and I always loved the homey feel of the office. It was almost as if the doctor was giving a house call, because the office is literally in a house! Since Dr. Bruno had left, the office has made some changes for the better. They even replaced the century old door! This is a great place if you need to see an optometrist or a ophthalmologist. I highly recommend their services. They'll always make you feel comfortable, and welcome.

My son had an emergency situation with a foreign object in his eye. We were able to get right in…read moreand the problem was quickly resolved. The staff were friendly and efficient and the doctor made my son feel comfortable. I highly recommend this practice.

Dr. Rodriguez and his staff are the best! I started seeing Dr. Rodriguez in 2015, and followed him…read morewhen he left the old practice he was with. I had been in a car accident and having lots of visual issues and was having a ton of vestibular and convergence problems. Because I didn't hit my head in my accident, I figured I was okay, but I wasn't. Dr Rodriguez figured out that I had post concussion syndrome, and helped me find a Vision therapist to help me heal and regain normal eyesight. Since then, he asks me every visit how I am. He has my best interest in mind, and always makes sure that my sight is perfect when I leave. He is extremely friendly and is so personable, which makes my visits enjoyable. I've had some visual changes with aura due to my migraines, but he has squeezed me in to make sure everything is okay. I have diabetes, and every year he carefully examines my eye health, and I get peace of mind knowing my pressure is in a great range! His staff always greet you by name and never push you to buy anything. They are very helpful and compassionate, and their recommendation for a blue light filter coating (prevencia) for my glasses has helped my neurological pain a lot! I've always been a contact lens girl, but because they offered me this lens option last year, I wear my glasses a lot more often because they are so comfortable! They even allow you to bring in your own frames purchased outside of their practice to get lenses put in. I love that I have that option. I highly recommend Optometric Care. It's a comfortable and intimate setting where you are treated much better than the larger chain stores. Dr. Rodriguez truly cares about his patients and will take fantastic care of you!

The doctor took his time while explaining everything. Staff was very helpful.read more

I went for the "dry eye" trap. They put little plugs in the tear ducts. Did nothing - and charge…read moreme a fortune. Said it would covered under insurance but not all of it. And my eyes are STILL dry!!! Don't waste your time.

Dr Diggins is wonderful quick and professional every time…read moreGreat selection of frames and in a convenient location

They require multiple appointments rather than combine services. Going every three months is a bit…read moremuch. Not having both eye exam and doctors visit in same day seems to be a way to get additional payments. They never respond to refills from pharmacy. You have to call them and then not a guarantee you won't need to call back Was there for scheduled test. They took someone not scheduled before me. This resulted in me waiting an hour. These are all typical issues

Not only was the Doctor ( Bowers ) rude to his staff, he is also rude to his patients. Do not…read morerecommend. One star is too high of a rating.

I have been a patient of Dr. Stewart for a few years. She is…read morea wonderful Ophthalmologist! The exam is very comprehensive. She listens to what I have to say. All questions are answered. She does not rush through a visit. Her focus it to prescribe the best treatment required for each patient. She is a kind and caring person. She is the best Ophthalmologist I have had! I highly recommend her as an Ophthalmologist! My husband is also one of her patients.

From the owner: We are pleased to announce the opening of a physican-owned ophthalmology practice. From…read morecomprehensive routine eye exams to cataract surgery, to treating children's eye diseases, Dr. Sara Stewart will continue to provide high quality eyecare to your entire family. She has over 13 years experience in ophthalmology surgery and has been practicing in the Pittsburgh area since 2015.

Good for an eye exam, but good luck getting a human on the phone when you need to follow up. Four…read morephone calls later, averaging 20 minutes on hold each time, left messages and eventually had to go to the office to get the prescription. I think they bought up a bunch of local small shops and now they're too big for their boots and have lost the personal touch.

What a joke of a company only care about money. Not people's eyes not about patience needs. Have…read moretried to 3 years to resolve there mistake been told several times they agreed of shortcomings would be taken care off. Was all lies.

I switched eye doctors in 2020 and was a patient at North Park for two years. The complaints about…read moretheir wait times are true. Your appointment could be at 9 am, but you won't see your Doctor for another 90 minutes. Their glasses shop has a nice selection, but they don't really help you find a pair that fits your face. I bought a pair of glasses there my first year and they were a bit big for my face, and I had to bring them back because they kept sliding off my nose. What prompted me to return to my old Doctor though was their billing. They sub their billing out to a company called Patient Bill Help. In October, I received a text from Patient Bill Help stating I owed $63.75, which I paid online. Two days later I realized I should not have owned anything, and I have been trying to get this resolved for three months. The individual(s) that handles the billing at North Park make assumptions on eye insurance. I had a few conversations with someone local in that office where they argued with me on what my insurance covered, this is even after my insurance company explained to them that I was 100% covered for both eye and contact lenses. The conversations were, literally, "eye insurance doesn't cover both contacts and glasses" and me informing them that yes, mine does, all they have to do is scroll down their screen to see (this has been confirmed multiple times by VSP representatives. The office never scrolled further down my EOB to see I was covered for both). I am now at the point I told Patient Bill Help and my eye insurance that I would suck up my lost of $63.75 as a lesson learned. If you don't mind long waits, get you glasses elsewhere, and have "standard" or no eye insurance, this place might work out for you. If you have premium eye insurance, or are use to getting retinal scans each year (I was never offered them at North Park) I recommend going elsewhere.

They don't respect patients wait time but I was told they only wait 15 min for late patients…read more Adios losers. You get another bad review. Keep overbooking. You shameless cr00ks

I tried to get an appt with their Mercy location, got a foreign receptionist with a heavy Spanish…read moreaccent I could barely understand and she could barely speak or comprehend English, plus she mumbled and talked so low it was like she had her hand over her mouth. I said I needed an appt for an eye allergy, and she insulted my intelligence by saying it was the ophthalmology office and asked if I had the right department! I have medical training and medical degrees!!! She made an appt but put it in Shadyside where I can't get to, then scheduled it at Mercy on the 30th when it sounded like she said the 13th and I can't do the 30th. I went on the app and cancelled in disgust!!! Do better, UPMC.

Does not deal well with patients who have limited abilities…read more Waited 90 minutes AFTER scheduled appointment before being seen by assisting staff who new nothing of the patients's history. Then waited longer before doctor came in. Nurse brought 2 student nurses in and explained in detail what instruments and how they would be used in front of patient who was already worried about procedure. Remember the patient has limited IQ. Then took a private call on phone as, don't really care where she's having dinner. Appointment was over 3 hours long and actual time of being seen or heard was less than 30 minutes.