We had a fantastic 5 day stay at the Sitzmark. The location is perfect, right in Vail Village near…read morethe International Bridge and Gore creek. The breakfast was delicious with fruit yogurt, fresh croissants and pastries from France. The staff was extremely helpful and friendly! Can't wait for a return trip!

Great small hotel! The staff is very friendly and helpful. The hotel and rooms were fully remodeled…read morelast year! Short 5 minute walk to Gondola 1. In the heart of vail village with all it has to offere just outside the door. Mountain or creek view rooms. Opening the patio door to hear the creek is wonderful!

I've spent a ton of money on crappy-value ski lodging, including in Vail. Though this property is…read more50 years old, it was probably the first skiing hotel I've ever stayed at that had all the makings of a good deal. First of all it's a small place so you don't have a mad rush on the hot tubs or pool each day. The build quality is excellent, the sleep quality was superb. The 2-bedroom was a bi-level with an expansive second floor. Very close to the lift and accommodated very early check-in.

Great spot centrally located in Vail. Very short walk to the Lionshead Gondola…read more We recently spent 2 nights here in a loft unit. Downstairs has a full kitchen, living area, 3/4 bath and a murphy bed. Upstairs loft has a bedroom and 3/4 bath. Small window upstairs left it kind of warm so we opted to sleep on the murphy next to the open window and patio door. There is garage parking and you are close enough to everything in Vail that you dont need to drive. We saw a show at the amphitheater and it was only a mile away, the farthest we had to walk the entire weekend. This is a great spot, and a great lodging unit. The staff was super friendly and got us settled easy before scheduled check in. We'll definitely stay here again.

The location is fantastic and facilities are solid…read more First time in Vail and stayed here with our toddler. Was able to walk (literally 1 min) to the village and areas of snow for them to play in. Special shout out to Luke and Donna and the lady the front desk for being so helpful. Will stay here again as our choice for Vail.

Subject Unacceptable Stay Experience Tivoli Lodge Vail 4/14-17 left by choice 4/16 instead of…read morecompleting our stay. My recent stay at Tivoli Lodge in Vail was unacceptable and far below the standards one expects from a property of this reputation and location. We checked in after a winter storm and were assigned room 403 on the fourth floor. The room was freezing, with a heating unit that did not function properly. After contacting the front desk, maintenance briefly attended to the issue, but the problem was not resolved. During the first night, the heat became excessive and uncontrollable. With a new and inexperienced front desk attendant on duty, and the likelihood that no maintenance staff would be available, we were forced to open the balcony door in winter conditions simply to make the room tolerable. During that same night, water began dripping/leaking from the ceiling. The following day, after returning from breakfast, the room had again become excessively hot. The thermostat still did not function. Maintenance was sent once more and noted they repaired it, but within minutes, significant water dripping leakage developed not just a minor drip, but a steady and concerning flow from the ceiling and wall framing in both the entry and bathroom areas. Our carpets were drenched our sock wet At that point, we had no choice but to demand a room change and were moved to room 405, , which was a much larger and nicer room. While the heating system there functioned properly, it still presented issues, including a broken closet handle another clear sign of poor upkeep. What made the situation worse was how it was handled. Housekeeping staff pressured us by their immediate presence to vacate quickly so the room could be reset, despite the hotel being nearly empty. This was unnecessary and inconsiderate. Shortly thereafter, a staff member returned and knocked aggressively on our door over a forgotten item. The manner was inappropriate and unprofessional. Although there were moments of professionalism particularly a mature front desk associate with a Caribbean accent who was pleasant, friendly, and helpful I would also like to recognize her more fully. She stood out as someone who was genuinely trying her best to be kind, attentive, and helpful under difficult circumstances. Her demeanor, patience, and willingness to assist were appreciated and reflected the level of service the hotel should consistently strive to provide. Unfortunately, the overall experience still reflected a lack of coordination, training, and accountability. In contrast, a late evening desk clerk was unable to provide even basic assistance in locating open dining options, citing unfamiliarity with the area. I understand that between-season periods can present operational challenges. However, if the resort is open, it should be fully prepared to serve and satisfy the guests it chooses to accommodate especially when occupancy is so low. We did not create these problems the hotel did. Yet at no point did we receive a strong or meaningful apology, nor any gesture to help ameliorate the situation. Both are not only appropriate but expected under these circumstances. As a result of these ongoing issues, we made the decision to leave on Thursday instead of Friday, as we felt it was simply not worth extending our stay to the schedule day. This only compounded our disappointment it was a choice we made based on our experience. I would also strongly suggest that management exercise better judgment when the hotel is operating at very low occupancy. In such circumstances, guests should be proactively upgraded to the best available rooms rather than being assigned rooms with known or even obvious deficiencies. This experience reflects poorly on the management of Tivoli Lodge. A property that is largely empty has no excuse for assigning a defective room, failing to resolve repeated maintenance issues, and handling guest disruptions so poorly. Tivoli Lodge is a beautiful property with a great location, but this was a sad and disappointing experience. PD ...I would also like to note a truly positive experience during our stay at The Little Diner, a Vail institution well known for its accolades in both service and quality of food, delivered an outstanding breakfast experience. His professionalism, warmth, and attentiveness were exceptional and stood in sharp contrast to the challenges we encountered at the hotel. Jose Pienknagura 602-321-2004 Josepienknagura@gmail.com

Beautiful landscape; the views of the surrounding majestic mountains are breathtaking; kitchenette…read moreis loaded with all the functional elements/utensils needed to cook; the welcome/checkin staff member, Aubrey, we encountered is vivacious & wonderful; a free shuttle is offered throughout each day to take you onto Main St to shop, eat, & galavant!

So...(1) we checked in in a Sunday afternoon, an early check in, but the front desk said "sure."…read more Gave us our condo keys and off we went. Manager on duty came running to parking garage and said they gave us the wrong room. It was on the third floor. Said it had just been painted and needed us to take a ground level floor instead. The place was not highly occupied for the week. Hmmm...?? the condo was ok, bath tub wouldn't hold water, and hot water took time to arrive, but ground floor meant right there by the hot tubs and early morning maintenance guys going back and forth. Privacy was not too amenable. (2) Today, days after checking out, I saw on my credit card an additional $95 from Breck Reservations. I called the resort. This was for "amenities fees". Not disclosed when room was booked or included in our full prepayment. Felt like a parlor trick. Won't be going back.

May 2026 My wife and…read moreI are Marriott Vacation Club owners, and about five months ago we decided to take a road trip from Maryland to Colorado. After stopping at several locations along the way, we finally arrived at The Ritz-Carlton Club, Vail, and from the moment you pull in, you immediately understand why this place is special. As soon as you arrive, the valet staff greets you right away. The Ritz truly offers full-service hospitality. You simply take any personal items you want with you and head inside to check in while they handle everything else. They unload all of your luggage, neatly place any loose items into a nice bag, park your vehicle, and once they see you've made it to your room, your luggage is delivered shortly after. Walking through the front doors, there is a table set up with hand lotion, several different SPF sunscreens, hand sanitizer, and baskets of washcloths for guests returning from outside activities -- a very thoughtful touch. Check-in was quick and effortless. The staff explained the amenities, where everything was located, and then off to our room we went. We stayed in a two-bedroom unit, and when we opened the door we were immediately impressed. The decor was beautiful and upscale without feeling overdone. The entryway included a half bath, followed by a dining area and small bar setup. The kitchen featured Bosch and Breville appliances, which added to the luxury feel. The living room had a sofa bed, comfortable seating, and a large tv over the fireplace that made the room feel very cozy and a balcony looking at the slops. Both bedrooms were nearly identical and absolutely stunning, each with: a huge king bed, a large bathroom, heated floors, a separate shower and Jacuzzi tub, and double sinks. One of the bedrooms also had a balcony. Every evening starting around 4 p.m., the resort hosts different socials including cookies, wine tastings, and later bourbon tastings. It really added to the overall experience and made the property feel even more welcoming and luxurious. There is honestly so much more I could say about this property, but overall we absolutely loved our stay. If you are looking for one of the best places to stay in Vail, this is it.

The Ritz Carlton chain has always stood for excellence and this location does not disappoint!…read more It's my first visit in a few years to this spot and I'm so glad I decided to spend the points. Well appointed room, spotlessly clean and fully equipped with all the little luxuries. It has a steam room, and outdoor pool and a very nice lounge for chilling apres ski. There is a shuttle to and from the Arabelle where you have a very short walk to the lift. There's also a tent there where you check your skis and poles so you don't have to schlep them back to the hotel. The shuttle takes all of 90 seconds. Wonderful friendly staff and valet parking - free for the first car. Highly recommended!

What a gorgeous mountain home, close to slopes, restaurants and shops. The house is as advertised…read morebut even more beautiful in person. Be warned, there are a lot of steps from parking to front door and entryway to the main level. We were fine (but I sure do need to get more fit) but someone with any mobility disability would need assistance. We 100% recommend this place and hope to return again.

Management company are crooks. They don't fix broken appliances, and then offer you an insultingly…read moremeager refund, but only if you sign something promising, you will never leave them a bad review. They can gft.

Very nice hotel if you can afford the price tag! Or, if you're like me, using hotel points makes it…read moreeasier on the wallet. Everything about the stay was impeccable, from the service to the overall experience. It's a top-notch hotel that delivers a smooth, stress-free stay. Highly recommend if you're looking to splurge. Bonus: my kids absolutely loved the complimentary s'more-making over the fire pits outside.

Had a great stay over here. The room was nice and big. We loved how close to the slopes it was…read more It is a short walk to the Eagle Bahn gondola! Best part was the evening events for adults and kids. We liked making s'mores and the cool hot chocolate station. You could add butterfingers, chocolate pieces and whip cream in the hot chocolate! The restaurant on the second floor served a nice breakfast buffet but it was an expensive. Worth it if you like a lot of selection and are hungry. The hotel also had a coffee shop where you could buy snacks. There was a ski rental place in the hotel. Overall very satisfied with our stay here!!

Had a great stay in Vail, very relaxing atmosphere. Ryan at the front desk was so helpful with…read moreeverything! He helped with baggage, dining recommendations, valet and more. Great location right by the river and the wellness areas were beautiful! The restaurant and bar were also wonderful!

Excellent experience here! The facilities (gym, sauna, cold plunge) are incredible and clean, the…read morelocation is great, and the service was great too, thanks to Tommy and Ryan in particular who were super helpful throughout our stay!