TO NOTE: THIS DAYCARE EXCHANGES WAIVED FEES FOR POSITIVE REVIEWS…read moreThis daycare - run by Owner and Executive Director Crystal Tapia and her family members who are in all the administrative staff roles, is an overall disappointment, untrustworthy, unsafe and very clearly more interested in the money they are able to bring in instead of the families they are working with or children they are "caring for." The two main problems we experienced with this daycare - 1. there is a lot of dishonesty and shady behavior regarding money - it is clearly their sole concern and 2. children safety and supervision is severely lacking. First, the money. There were several instances in which we were given incorrect tuition and fee information, repeatedly, by administrative staff only to find out the fees were much more upon required payment. We were among many families who received this tuition information - which is a huge deciding factor when choosing a daycare - only to find out when payment was requested that the tuition was actually higher. No apologies were issued, no courtesy credits or compromises given to make things right for the families who had budgeted for the prior amount. We escalated this to Crystal, hoping she would offer some sort of a solution, explanation or further our understanding of the miscommunication and how it can be avoided moving forward. She offered no explanation or apology. She sat in our meeting with her arms crossed and a smirk on her face. She told us that if she were to honor the price we were given by her staff (on multiple, separate occasions over the course of several months) then SHE WOULD HAVE TO FIRE SOME OF HER TEACHERS at the center because she wouldn't be able to afford the $100-$200 dip in revenue per month. Her offered solution was if we didn't like the new secret price we could find a new daycare. This cold and dismissive response - along with the insulting, blatant lie about having to fire teachers to rectify the situation, from the Owner/Executive Director of the daycare (not to mention COUNCIL MEMBER OF THE EARLY CHILDHOOD EDUCATION AND CARE DEPARTMENT AND TREASURER OF THE NEW MEXICO CHILD CARE AND EDUCATION ASSOCIATION) was absolutely appalling. The dishonesty and lack of concern should have been insight enough as to the type of establishment this was -despite the beautiful quote about God leading the daycare in the entryway. But we found a way to pay the higher tuition since our child had already been established and we didn't want to uproot. Throughout our time there, we were consistently harassed to purchase expensive Gala tickets to support one of Crystal's causes, as well as 5k tickets and other fundraisers that I have a very low level of trust and confidence as to where the money was actually going, given our experience. Now, to the child safety and lack of supervision. Our young child was bullied often in the classroom as well as on the playground. In the classroom, there was one child in particular who hit, bit, shoved, screamed, etc, at our child among others. Of course, I am a parent and fully understand that these things happen with small children. The issue was brought to the attention of the teacher multiple times, as our child was consistently coming home with marks. We were told they would try to keep this child away from our child, but there wasn't much they could do. We were also told that the bully had autism and his behavior was CAUSED by our child, because our child was too loud and the bully was sensitive to noise. Our child also ran into some bullying on the playground, as the small children were let out on the playground at the same time as the older kids and after-school program kids. Again, nothing they could do. Crystal often had media on the daycare campus to interview her or promote one of her causes/fundraisers - often on the playground. I wonder if less effort went in to her self-promotion, and more effort went into the supervision of our children, if there would have been less incidents. I am grateful, however, for our experience with Crystal and her family/staff, as we have learned in great detail what we would like to avoid at all costs in future daycares and schools.

It appears that the previous review left by Mary was intended for the New Mexico Early Learning…read moreAcademy. As parents ourselves, we have had a similar experience with NMELA. We have noticed that the well-being and education of the children in their care is not their top priority and that they seem more focused on making money. We have also observed that NMELA mistreats their good teachers while putting poor-performing family members in charge of the facility. It is concerning that they do not have enough teachers to adequately watch over the children, despite advertising a low student-teacher ratio. We highly recommend entrusting your children's care to qualified professionals who prioritize their well-being and education. Unfortunately, NMELA appears to be more concerned with their public image than fulfilling their role as an educational institution. Noah's ark is professionally-managed. It is suspicious that reviews for NMELA are under Noah's Ark.

We've been at Precious Moments for about a year now and we LOVE it. My son started out in the fours…read moreclass and is now in the NM pre-k program. He used to hate going to school and now (most days) he wakes up so excited to get to school to see his friends and teachers. Belle and Bernadette are great directors, very friendly and attentive to any concerns. The facility is always very clean and comfortable. This facility's response to COVID has been impressive. I feel very confident dropping my son off every day knowing that he's in good hands and kept very safe. I can't recommend this place enough.

Worst childcare, Director Bella has 0 customer service skills, no resolve for issues, and lacks…read morecommunication skills. My child was kicked out for a bogus reason because as a single parent I advocated for her well-being. Yes, my child would have accidents and no communication, no communication additional clothing was needed, she would have clothes and undies not hers, diapers that didn't fit, pull ups or no undies, or nothing at all plus red and irritated private parts. My child went to that facility since 6 weeks old and never had so many issues that weren't resolved until recently such as failure to be aware of her lactose allergy and served her whole milk in lieu of Lactaid on numerous occasions. I am appalled this center has not received more complaints and inspections for the lack of attention to detail for each child in their care and the lack of training management has. Also they bribe currently enrolled parents to place positive reviews in order to receive fee waivers, don't trust the reviews. Please review this website for reports on daycares: https://www.nmececd.org/child-care-services/child-care-licensed-and-registered-provider-inspection-surveys/

The teachers and director completely betrayed the trust of my family. They made false claims…read morereported to CYFD after a home visit for beginning of this school year. They literally falsified information based on whatever prejudice they have against myself and father to my children. When CYFD followed up at the same home they reported - the investigator told us their report was 'frivolous and a waste of time' = UNSUBSTANTIATED. I contacted one of the teachers directly regarding their actions, and she told me the director would contact me- and she never did! I will never recommend this place to anyone. And during class time visits last year, one of the staff was being extremely rude and militant with some of my son's classmates, rather than exploring positive discipline approaches. I should have recognized that as a red flag, but had more faith in them than I really should have. These people lack integrity, are untrustworthy, and act completely fake - all smiles to your face when they obviously pass judgment behind your back. My kids are already enrolled in a new wonderful program, so we find this terrible incident to have been a blessing in disguise. Please, take your children elsewhere.

I really love this school and I am so happy I found it last year. My kiddo is now in the Pre-K…read moreprogram and I know with the dedication and passion these teachers have, he'll sail into kindergarten with ease. I love the parent involvement that the school has with their program. You get involved with their learning and help this little school at the same time. Can't say enough about this program, they are simply the best!

Highly competent staff, four-star state licensing rating, reasonable rates ... Memorable Moments is…read moreone of the best child care centers in Rio Rancho and, likely, the entire Albuquerque area! Our toddler loved it there and had close bonds with her teachers and friends. We always felt informed about what she did each day, and she definitely got a jump-start on education and life. More importantly, we felt like she was always cared for like part of a "family" rather than an enrollment figure. Highly recommended; our biggest regret in moving away from the area was having to leave Memorable Moments behind!

This daycare is very focused on the health and developement of my daughter. The personal attention…read morefrom the teachers and directors is better than I have experienced at any other Albuquerque daycare. My daughter enjoys being there and talks about her teacher and friends. The outside of this church is nothing fancy, but the inside of the daycare shows the caring touch of the staff and director. Nice paintings and clean / comfortable. This is a wonderful place for my daughter!!!

This daycare is amazing! The staff is kind, caring, and truly attentive to the kids. The…read moreenvironment is clean, safe, and full of fun learning activities. It gives me so much peace of mind knowing my child is in such great hands. I highly recommend it to any parent looking for a supportive and loving daycare!

LOVE and recommend preschool impressions!!! Students enjoy the variety of activities, learning art…read moreprojects, story time , games, overall songs, and meals! teachers are wonderful at welcoming re-directing students if she or he is sad during drop offs Highly recommended!

Please read. Writing this as a concerned parent. Our sons…read morewere at the learning experience for quite some time. And we initially really liked the center. Our son's first year teachers were amazing. But then thing started going down hill. It all happened starting a year ago (January 9, 2025 to be exact) our son's teacher was dealing with personal life problems so she was not able to be there for a week, and that meant other teachers were coming in the class to take over while she was gone. One in which was there most often. My son was scared to go to school because he told me how this teacher was being mean to the kids (grabbing them by the collar of there shirt aggressively and rag dolling them around) I asked him to point her out to me who she was and he did even referring to her as "mean teacher". I went to the director (Monica) and assistant director (Amber at the time) addressing my concerns. And even after talking to other parents and the main teacher in the class multiple kids were scared as well. Even after coming to them that teacher was still there! However, they told me they would move him up if this continued. His main teacher came back and nothing happened, so we didn't have to worry about it anymore. We always felt accommodated when going up to the director as she had moved us up early when we came to her with a concern. Keep in mind all she ever did was move us up. Im not sure if any of these concerns were actually even taken care of addressed to the teacher. A year passed and he was put into Preschool 1 that "mean teacher" was back and this other teacher was in the class with her (they seemed to be best friends). My son again started coming to me really sad and scared that his teachers were being mean to him again. He even showed me red finger print marks on his arm just above his elbow. He went on to tell me that teacher was grabbing them and rag dolling them again. I asked him why? And he said "because I wasn't listening". Although I do understand how hard it is to get kids under control. NO ONE NOT EVEN MYSELF will ever leave marks on MY son's arm. I asked him again to show me who it was and he pointed at the other teacher! But this time he hid behind me before even pointing at her so I knew he was scared. So not only did one of them do this prior now the other one was doing it too. We reported our incident to Monica (the director) in which was handled very unprofessional. She literally LAUGHED at our concern and told us that "that was her most structured class". Also adding that we never had the conversation to her about our concerns before (the one on January 9, 2025) We did not feel comfortable taking our kids to this school anymore. And I personally had to drop out of my college classes and quit my job so I could stay home with my sons as this no longer felt like a safe school to keep them in. I would not recommend this school to anyone.

Would rate a 0 if I could. 2 years after leaving this place my son is still dealing with issues…read morethat they caused. Therapy and traumatizing tooth removal all due to their negligence. Wouldn't recommend this place to anyone. Absolutely heartbreaking that they treat kids so horribly and try to constantly cover it up.

This is an excellent before/after/summer program for kids! My daughter(s) attended Children's…read moreChoice (CC) throughout elementary, and then my youngest daughter was back for her last year of the Summer program. She is always busy, and the staff are fully engaged with the kids. The current Site Director at Comanche ES, Josh R., is amazing and just seems to "get" kids. But maybe even more impressive was the reaction of the central office several years ago when I was disappointed with the past Site Director. They immediately engaged with her to provide direction and assistance. Did it make everything perfect? No, but it was improved and they really tried to help without making me feel bad. But the best review? My daughter wants to go every day during the summer instead of sleeping in and playing video games!

Children's choice preschool has been great for our child. The teachers do a lot of neat activities…read morewith the kids and the facility is fantastic. With a climbing wall, art room, imaginarium and more. It is fantastic. Our daughter loves it!

My son truly enjoyed his time at Covenant Schools. We've seen good academic growth with him over…read morethe years and it's a great feeling knowing he'll be going into kindergarten with a solid academic foundation. I loved watching his testament, knowledge and love for Christ grow through their curriculum. There was an incident that occurred involving another child (I won't go into details), but I do feel the staff handled everything very appropriately and professionally, keeping us involved and in the loop the entire time. We will miss Covenant and the amazing staff. Thank you again from the bottom of our hearts!

Child abuse accusations that never were addressed. Really unorganized. Hired a girl that was…read moreaddicted to fentanyl. There's so many random people that sub in for teachers constantly, I (one time) picked up my daughter a little later than usual (4:30 pm) and she was in a completely different class with a completely different lady and my daughter was in tears. Teachers don't do anything about bullying. Unsettling feeling anytime I dropped or picked her up so she only went for 3 months.