I recently had a colonoscopy at Westmed at Ridgehill. While my physician and the staff were overall…read moreexcellent, I have to say I was extremely upset and distressed at the lack of privacy for the procedure. The room I was in for the actual procedure had at least eight beds in it, all separated by cloth curtains. There were both men and women patients, and the doctor and the nursing staff were running in between patients for their procedures and for their recoveries. I was required to undress completely while separated only by cloth from the next (male) patients on either side, probably a maximum of 6 feet away. We could hear everything from each other's anesthesia instructions, to the results of the test, to the follow up instructions about recovery and passing gas. It was really an unacceptable lack of privacy. I felt like I was in a cattle corral. I've been a Westmed patient for many years. I've had several colonoscopies and I've never been in a public area like that during the procedure. I am 76 years old, female, and I'm increasingly appalled at the corporatization of the care there. Summit management should be ashamed and should reconsider their lack of concern for patients since their takeover of Westmed. There is so little regard for a patient's dignity or privacy when everything is sped up and organized to maximize quantity and profit. I'll be going somewhere else for my next colonoscopy.

Horrible experience. This was my first and last time visiting "Summit Health" as they are referred…read moreto now. I called on the phone, as well as asked in-person how much a small procedure would be out of pocket. They told me the price and quoted a little less than what they told me on the phone. When I asked the receptionist twice if she was sure of the price and if that was all it would cost and she said "yep, that's it!!" I received a $200 bill in the mail two weeks later. They also tried to have me sign forms stating that I was given and read certain policies, yet I was not given them. I had to request the policies that I was told to sign and acknowledge that I read!! They are a bunch of unprofessional, unethical crooks. Oh, and maybe finish your personal conversations out of ear shot of patients next time.

I'm a regular patent at WestMed in Ridgehill but it's my 1st time coming to this location because…read moremy child had to see the Allergist. 5 days ago, my child saw him at Purchase. The dr prescribed meds , and if the condition doesn't improve, call the office or send a e-mail through Westmed app. 4 days later, condition worsen and the teacher send an email, that afternoon, I called Westmed and email the Dr. few minutes later, they called me back and schedule an apt the next day. Driving to Boyce is easy sailing because it's right off the saw mill park way, not much traffic , the location has a lot of parking, there's an apple bee restaurant, Starbucks , taco and sushi place, even a gym is in the facility; the real estate is growing , I like the location, after, checking in, I was in the dr office with in mins. Dr increased the Dosage and added more medication. After the visit the registration scheduled the next Apt. the staff are great , friendly ,polite. Great atmosphere to be .

After experiencing nonstop bleeding and having an ultrasound done at their ridge hill location…read morewhich confirmed I had a fibroid, a friend recommended Dr. Alvarado. During my visit I expressed that I had been bleeding for almost 1 month. She prescribed me brith control and sent me on my way, said it was going to help stop the bleeding. My first encounter was really great and I left her office wanted to have her as my OB. When the birth control pills did not stop my bleed I began to feel a little concerned .. I decided to then reach out to Dr. Alvarado and let her know that the bleeding was still happening and that my pain was unbearable. She proceeded to tell me "Hi Genesis, Are you on the placebo or still on the regular hormonal pills? Long term, we can try other contraceptive options, but we can treat this surgically. Something to consider is whether or not you are considering children in the future. Of course, let us know if you are bleeding, 1 pad/hr or feeling lightheaded/dizziness. - Dr. A" I proceeded to reply the following "Hi Dr. Alvarado,I'm still on the hormonal pills i have a week left. I have cramping and changed my pad twice. Can you please explain more the children part because i do plan to have children" a bit confused because it seemed to me that fibroid would lead to this immediate decision. She then proceeded to call me because she could tell from my respond that I needed more clarity. She then proceeds to tell me that the surgery can result in me not having children because she previously had a patient whom she did the surgery on and it went wrong and now that patient is unable to have children. I can not express enough how this conversation affected me for weeks and for weeks I sat and really thought I would not be able to have children. Dr. Alvarado should've known better and she never say something like that to ANY patient ever again. I cancelled all future appointments with her and have found treatment elsewhere, I advise you do the same. And next time, please refer your patients to a specialist if something is not your scope of work.

I was court mandated to New Focus. A front desk employee took it upon herself to call my aunt (whom…read moreshe knew) and share personal details concerning my file... This is in no shape or form appropriate and I was extremely disheartened to hear that staff of a substance abuse program simply cannot be trusted. I will say, however, that my counselor Kimberly was a gem and took her time to actually get to know me. She is the reason I graduated from the program. My single star is for her alone, as New Focus is clearly where adults go to gossip.

I visited the emergency room today, acknowledging the intricacies of mental health and addiction…read more Due to an urgent need for abscess care, I experienced severe pain and bleeding despite taking Tylenol. After waiting two hours and forty-five minutes for morphine, I chose to depart due to unsanitary conditions and a perceived prioritization of opioid treatments. When asked, I conveyed my preference to leave rather than tolerate the unhygienic environment. In light of this experience, I recommend avoiding this hospital, seemingly prioritizing mental health and opioid-related services. And to anyone who gave this place a five star rating obviously works there or commission made them put a positive review. DO NOT GO THERE!!!!!

This has been the worst admitted visit for me ever. Never again would I want to come here, I'll…read moretake my chances somewhere else. This medical center doesn't give the needed answers. Like how do you not inform a person of their diagnosis right away, but inform them of admission for something else? Like why when results and reports are asked for it's not being given? Like why are there so many questions about this place besides medical questions that need immediate answers?

I took several hyperbaric oxygen therapies in this hospital. All the staff of that department is…read moreexcellent. Good treatment, care, kindness and very trained.

The best team every at hyperbaric. Thank you so much to Quin, Nicole, and Tameka. They took very…read moregood care of me

I went to urgent care on 7/26/ 26 and was treated so nice by the physician who prescribed my…read moremedication for my symptoms. I called today 7/27 to request medication for my diagnosed acid reflex. A Indian doctor told me he could sent a prescription until he saw me. I waited in lobby while patio cane after me seen. I was examined and he refused to prescribe the medication I always was giving at another urgent care. He saw my medical chart and still refused I was in extreme pain and he said he wouldn't prescribe anything at lease 10 times. The visit was to scam my insurance and waste my time. I will have my friend go visit and get prescribed medication then I will write a formal complaint to his license board. Very unkind doctor that shouldn't be allowed to treat animal let alone patients. I will never return. He also left me in doctors office waiting an hour to be examined. I feel he got a kick out of seeing me in pain. Very unprofessional and just plain mean no compassion for sick patients.

slowww. Why do you need my insurance information for an out of pocket travel vaccine expense…read more 2 hours to get a shot is crazy

I you want to die go to this medical practice. when you…read moremake an appt its for 6 months later, when i actually could get an appt I waited 2 hrs to be seen and i told them i couldnt breathe! I asked for a script for blood work and so far, ive been waiting 2 entire weeks just to get the scrip- I still dont have it and i have a serious medical issue. They told me they sent it to the labs so i went down to the labs to get the tests and the labs never got it so it was never sent. The drs see you for for 5 minutes and then the medicare bill says it was a long visit so they can bill more. Dont go here if you are sick or if you need medication or a test because you are just a number and $$$$.

Elise was wonderful and helpful at Scarsdale Medical. Medical care has become a nightmare and she…read morewas so helpful. Thank you! Thank you!

I love Dr. Dicker! He delivered both of my boys and was very friendly. I think some people may find…read morehis humor dry but I thought he was great. I also really liked Ashley Wickert; she was very helpful and kind during my appointments. The last time I called the office however I was taken back by this very aggressive receptionist. She must be new because the older woman at the front desk was always so lovely! This newer receptionist was complaining that I did not answer my phone, that I needed a refill for a medication from a doctor who no longer works in the office and belittle me over making my yearly appointment. Besides the very unfriendly and miserable new receptionist, I'd recommend Dr. Dicker to anyone!

I have been going to Dr. Dicker for years now. I am a bad PCOS case and he was able to help me…read moremaintain a normal period without pain. Dr. Dicker takes his time with me and goes over any and every question I may have. Dr. Dicker also has an incredible sense of humor and knows how to make his patients comfortable. I am never intimidated by going to his office.