We have been coming to Montefiore Med group for more than 10 years…read more When calling we get a prompt response, I also use the portal to communicate with our lovely Doctor Mumtaz, Primary Physician. She is pleasant and thorough. She listens and responds and is a amazing with resources for extra needs. Dad uses Dr. Pettie for cardiology, and we love him too. She is my mom and dads doctor. I highly recommend her!! 5*****!!! Sincerely, Npitaro

If you want something done correct and in a timely manner, this isn't the place unfortunately. Sad…read morebecause it's located in such a great location. There's just too much miscommunication between the providers and their patients, to the point where MyChart convos are back and forth for days due to misinterpreting of my requests. Had to change providers once, and had the same exact issue unfortunately again with a different provider from the same office. My social worker there was the only person of help there for me, and that one gold star I had to put, is for him.

I recently had a colonoscopy at Westmed at Ridgehill. While my physician and the staff were overall…read moreexcellent, I have to say I was extremely upset and distressed at the lack of privacy for the procedure. The room I was in for the actual procedure had at least eight beds in it, all separated by cloth curtains. There were both men and women patients, and the doctor and the nursing staff were running in between patients for their procedures and for their recoveries. I was required to undress completely while separated only by cloth from the next (male) patients on either side, probably a maximum of 6 feet away. We could hear everything from each other's anesthesia instructions, to the results of the test, to the follow up instructions about recovery and passing gas. It was really an unacceptable lack of privacy. I felt like I was in a cattle corral. I've been a Westmed patient for many years. I've had several colonoscopies and I've never been in a public area like that during the procedure. I am 76 years old, female, and I'm increasingly appalled at the corporatization of the care there. Summit management should be ashamed and should reconsider their lack of concern for patients since their takeover of Westmed. There is so little regard for a patient's dignity or privacy when everything is sped up and organized to maximize quantity and profit. I'll be going somewhere else for my next colonoscopy.

Horrible experience. This was my first and last time visiting "Summit Health" as they are referred…read moreto now. I called on the phone, as well as asked in-person how much a small procedure would be out of pocket. They told me the price and quoted a little less than what they told me on the phone. When I asked the receptionist twice if she was sure of the price and if that was all it would cost and she said "yep, that's it!!" I received a $200 bill in the mail two weeks later. They also tried to have me sign forms stating that I was given and read certain policies, yet I was not given them. I had to request the policies that I was told to sign and acknowledge that I read!! They are a bunch of unprofessional, unethical crooks. Oh, and maybe finish your personal conversations out of ear shot of patients next time.

I'm a regular patent at WestMed in Ridgehill but it's my 1st time coming to this location because…read moremy child had to see the Allergist. 5 days ago, my child saw him at Purchase. The dr prescribed meds , and if the condition doesn't improve, call the office or send a e-mail through Westmed app. 4 days later, condition worsen and the teacher send an email, that afternoon, I called Westmed and email the Dr. few minutes later, they called me back and schedule an apt the next day. Driving to Boyce is easy sailing because it's right off the saw mill park way, not much traffic , the location has a lot of parking, there's an apple bee restaurant, Starbucks , taco and sushi place, even a gym is in the facility; the real estate is growing , I like the location, after, checking in, I was in the dr office with in mins. Dr increased the Dosage and added more medication. After the visit the registration scheduled the next Apt. the staff are great , friendly ,polite. Great atmosphere to be .

After experiencing nonstop bleeding and having an ultrasound done at their ridge hill location…read morewhich confirmed I had a fibroid, a friend recommended Dr. Alvarado. During my visit I expressed that I had been bleeding for almost 1 month. She prescribed me brith control and sent me on my way, said it was going to help stop the bleeding. My first encounter was really great and I left her office wanted to have her as my OB. When the birth control pills did not stop my bleed I began to feel a little concerned .. I decided to then reach out to Dr. Alvarado and let her know that the bleeding was still happening and that my pain was unbearable. She proceeded to tell me "Hi Genesis, Are you on the placebo or still on the regular hormonal pills? Long term, we can try other contraceptive options, but we can treat this surgically. Something to consider is whether or not you are considering children in the future. Of course, let us know if you are bleeding, 1 pad/hr or feeling lightheaded/dizziness. - Dr. A" I proceeded to reply the following "Hi Dr. Alvarado,I'm still on the hormonal pills i have a week left. I have cramping and changed my pad twice. Can you please explain more the children part because i do plan to have children" a bit confused because it seemed to me that fibroid would lead to this immediate decision. She then proceeded to call me because she could tell from my respond that I needed more clarity. She then proceeds to tell me that the surgery can result in me not having children because she previously had a patient whom she did the surgery on and it went wrong and now that patient is unable to have children. I can not express enough how this conversation affected me for weeks and for weeks I sat and really thought I would not be able to have children. Dr. Alvarado should've known better and she never say something like that to ANY patient ever again. I cancelled all future appointments with her and have found treatment elsewhere, I advise you do the same. And next time, please refer your patients to a specialist if something is not your scope of work.

I visited the emergency room today, acknowledging the intricacies of mental health and addiction…read more Due to an urgent need for abscess care, I experienced severe pain and bleeding despite taking Tylenol. After waiting two hours and forty-five minutes for morphine, I chose to depart due to unsanitary conditions and a perceived prioritization of opioid treatments. When asked, I conveyed my preference to leave rather than tolerate the unhygienic environment. In light of this experience, I recommend avoiding this hospital, seemingly prioritizing mental health and opioid-related services. And to anyone who gave this place a five star rating obviously works there or commission made them put a positive review. DO NOT GO THERE!!!!!

This has been the worst admitted visit for me ever. Never again would I want to come here, I'll…read moretake my chances somewhere else. This medical center doesn't give the needed answers. Like how do you not inform a person of their diagnosis right away, but inform them of admission for something else? Like why when results and reports are asked for it's not being given? Like why are there so many questions about this place besides medical questions that need immediate answers?

I went to urgent care on 7/26/ 26 and was treated so nice by the physician who prescribed my…read moremedication for my symptoms. I called today 7/27 to request medication for my diagnosed acid reflex. A Indian doctor told me he could sent a prescription until he saw me. I waited in lobby while patio cane after me seen. I was examined and he refused to prescribe the medication I always was giving at another urgent care. He saw my medical chart and still refused I was in extreme pain and he said he wouldn't prescribe anything at lease 10 times. The visit was to scam my insurance and waste my time. I will have my friend go visit and get prescribed medication then I will write a formal complaint to his license board. Very unkind doctor that shouldn't be allowed to treat animal let alone patients. I will never return. He also left me in doctors office waiting an hour to be examined. I feel he got a kick out of seeing me in pain. Very unprofessional and just plain mean no compassion for sick patients.

slowww. Why do you need my insurance information for an out of pocket travel vaccine expense…read more 2 hours to get a shot is crazy

This was one of the best experiences I have had when going somewhere for healthcare. Everyone was…read moreextremely nice and attentive and they were able to take me early.

This location is EXTREMELY UNPROFESSIONAL the girls have a nasty attitude as if they dont want to…read morebe there and they hate their jobs i have been rescheduled TWICE back to back now first time it was because there was no water now it's because the doctor was sick and called last min out ......like excuse me?? so there is no back up? another provider couldn't fill in....This Yonkers location needs to get if together.

I took several hyperbaric oxygen therapies in this hospital. All the staff of that department is…read moreexcellent. Good treatment, care, kindness and very trained.

The best team every at hyperbaric. Thank you so much to Quin, Nicole, and Tameka. They took very…read moregood care of me