Excellent in every way. Great physicians,staff is even more wonderful,everything clean and great…read moreall round.

Dr Patel and her staff were exceptional, on-time and very informative. Spent time with me to help…read moreme understand my eye health, current situation and needs for the future. So much better than River Region Vision in Millbrook that wouldn't give me a prescription unless I paid $40 cash. This is new eye care place.

I love EyeCare Plus. I have extremely bad eyesight, and astigmatism. I have used them for years…read more I have never had a bad experience. I recently gotten a new pair of frames and lenses. The frame broke, just a fluke and past warranty. I had no other choice but to pay out of pocket; after further review (Tiffany) she found the broken piece was actually a manufacture issue. Within 2 weeks I had a new pair of frames and lenses. They could have easily charged me full price, considering my vision insurance paid only months prior. I would recommend anyone looking for an eye doctor, to contact them.

I love the setup of the facility and how the staff helps with picking glasses, but the front desk…read moreand collections team need serious improvement. They were rude and unprofessional, demanding a copay they forgot to collect from my 18-year-old daughter, then added an unnecessary collection fee for their own mistake. When I asked to pay cash prior to appt to avoid card fees, I was told no and spoken to disrespectfully. Do better with communication and customer service.

Ever go to an appointment and have to wait 45 minutes past your scheduled appointment time? If…read moreyou're looking for that, go to River region vision source in Millbrook. I go there every six months and the last visit I waited 45 minutes past my appointment time. Had another appt last Tuesday and I watched 12 people go into the back, another 10 come in were agin seen and I was left alone. I asked why I was still waiting and they said they didn't know where my paperwork was but would look for it. After 10 min waiting, I left. The manager Sarah called me and wanted to rebook my appt. I asked why? I'm never seen on time. She said it is Doctor Vrostos policy that all patients are seen based upon their scheduled appointment time even if they come in 25 to 30 minutes late. What that means is if you have a 10:10 am appt and you come in 30 min late, say at 10:40 am, they are seen immediately. Pushing everyone else behind. The staff stood around gossiping for 20 minutes waiting for all these late people to show up and when they did, they were behind. What a dumb way to run a business. Sara the manager explained to me the Dr stands firm on that policy and refused to let me talk to the Doctor. She went on to say Dr V Never calls patients for complaints or issues. She then agreed that they did not respect my time or me as a patient. It's basically a waste of the Doctors time to deal with patients. I was shocked and could not believe she told me that but she told me not to wait around waiting for a call back because she will never call you back. So the manager was 100% correct a week has gone by and I've heard nothing from the doctor. You know the doctor is great, and if you only go once a year, maybe it's OK to wait that long out for an appointment. But when you go many times a year, it is totally disrespectful to be treated like that. I've already found a new doctor already have an appointment.

They have gotten better about answering the phone and calling back. We also did not have to wait as…read morelong and the staff was very friendly this time. We are much happier going after our last visit.

The doctors are wonderful, the billing and receptionists could use some education in personal…read morerelations skills.

I am very pleased with ITEC. All the staff are very friendly and professional. I am a patient of…read moreDr. Izer. I trust him very much. I got a new pair of glasses at the Optical Dept. and I am very happy with them. I would like to give a shout out to Kathy who checked my eyes before Dr. Izer comes in to examine. She is very knowledgeable and very friendly. Jill, along with the other ladies in the Optical Dept. are also very nice and professional. From the time I walk in the door until check-out, I have always had a good experience. Thank you so much!

The Team comes to Demopolis every two weeks for one day. We met with Brad…read moreon the thursday before my Wife had her 1st eye Cataracts done. Brad did an excellent Job explaining the procedure and costs. When we left we had a very good idea of what to expect and all the possible problems we may encounter. My wife s eye doctor in Demopolis had recommended them so we had confidence they were. trustworthy and capable of doing a good job. That has been one week ago today and we have not been disappointed. The surgery went well. We have been to my wife s local eye Doctor for a follow up and one more tomorrow. Next Week she will have second eys done and we are sure it will be good also. Thank You to Montgomery Lasik and Eye Care. Whitfield Hospital and Dr Green s Demopolis Office for the Great Work.

I had a 2:30 appointment and after waiting 45 minutes I had to leave since I have other things…read moregoing on. It is a shame that many medical businesses do not respect the customers time. I assure you that if people came 45+ minutes late for their appointment that they wouldn't tolerate it. I expect to be seen within 30 minutes of my appointment, and I do not think this is unreasonable.

I LOVE this place! Dr. Paulk is amazing and so are his staff. I had an emergency back in November…read moreand it turned out to be a very serious diagnosis in which I am now being sent to UAB. Dr. Paulk caught it and knew what to do right away. There is no long wait times and they make sure you are taken care of!

I have been coming to this practice for years. The office is so nice and is always clean. My…read moredoctor takes the time to answer all of my questions and I never feel like I'm being rushed. I had the most thorough exam and was even able to wear contacts for the first time! I didn't think I would be able to wear contacts because I wear bifocals but my doctor put me in a multifocal contact lens and I love them!

I did not have a good experience here. It's very busy. I waited 45 mins. Their Covid protection…read moremeasures include taking your temp. Which they didn't do til they had me sit and wait for over 30 mins in the waiting room. When I finally went back, I waited about 10 more mins for her to walk in, not really offer any options or want to discuss anything, and she was scratching notes to the tech on the back of the papers on the counter right in front of me. It was very unprofessional. I ended up taking a referral to a plastic surgeon because I didn't trust them to hurry up and cut on my face. I won't be back.

This is my first visit to a dermatologist so I can't really compare him to other dermatologists…read more In a nutshell, if you want fast fast fast, he's the doc to go to. For more details of my visit, read on. The office itself is very spacious and clean. The hours are very client-friendly. I think they open at 6 Mon- Thurs. So cut them some slack from still being sleepy or tired. My appointment was at 7:20. After a few minutes of wait, I was brought to the exam room where a girl ( She did not introduce herself so I don't know who she is. Actually, none of the ladies I spoke to introduced themselves to me or say anything like "Hello, how are you". Though I did get a thank you and a hint of a smile after paying the $50 copay.) Dr. Mark seemed very professional but he looked really rushed and breathless when I met him. He shook my hand, ask a couple of questions, took a swab, then gave me a diagnosis of what he thinks it is. He then gave me a prescription and also said they will check the sample to verify. He then walks off the room. I think the whole exchange took at the most ( and I am being generous), 1 minute. He did not ask if I have any questions or other concerns. If you are the shy type, forget it. By the time you can bring yourself to ask, he would already be gone. The girl gave me the prescriptions and I did ask her how I can have a prescription when they've yet to test the sample swab. To which she responds that they think it is eczema. Note that in no time was she ever near me to examine my skin rash.

Dr.'s office located in Baptist Hospital South 8th floor (tall building). This is a real Eye Doc…read morewho clearly loves his job. Thorough AND a sense of humor. I'll be back in 2 years!