I can't say enough about the kind, caring staff at Bolling, Grose & Lotts in Buena Vista, VA…read more Their empathy and patience during a difficult time were exemplary; the organization and teamwork among staff is to be commended. The gentlemen were respectful of our family as well as the deceased, and they followed through after the funeral with assistance on paperwork. Our family funeral was on one of the coldest days in January, and they made appropriate suggestions to insure everyone's comfort; they even helped transport flowers from the church to the reception hall after the service. No detail was overlooked. I would recommend them highly.

I went by and met with John today to speak to him about pre-planning and it was a great experience…read more He was very helpful and had plenty of suggestions. He took care of my wife and I and I would recommend this business to other people here in Charlottesville area.

In 2009, my mother and my stepfather prepaid $1895.00 each for transport and cremation services to…read moreAnderson Funeral Services in Crozet, Virginia. When my stepfather died in December 2024, John Anderson Jr. (Funeral Director) told my mother she would have to pay an additional $800.00 for a variety of items she did not request (Including a new body bag he stated was legally mandated, which is false.) When I and other family members met with him to ask for an explanation as to why there were more charges on a prepaid plan, he was defensive, evasive, profoundly unsympathetic and unprofessional. He insisted that the business is his mother's, and that he knew nothing about the prepaid agreements. He was unable and/or unwilling to pull any files he should have had from the prepaid arrangement. He never answered any of our questions, claimed he was being attacked, and professed to hating his job. He told my mother he would drop the charges to $200, and asked if "that would make her happy?", as if we were negotiating a bar tab. Upon examination, we realized that the original documents for my parents were not even actual contracts, and that most likely none were ever created. The grief we were experiencing was compounded by the unfeeling and sarcastic attitude of Mr. Anderson, and the knowledge that the remains of our loved one was in the hands of someone who was untruthful and totally disgruntled about his occupation and having to perform it. Anderson Funeral Service failed to provide an actual contract and attempted to extract money for services that were included in the prepaid agreement. I am extremely concerned that the unethical, if not illegal, actions of Anderson Funeral Service will continue to be perpetrated on other vulnerable families.

Compassionate is a great way to describe them they were a pleasure to work with during a very hard…read moretime.

Ashleigh was the best and very helpful and patient in my time of need also she was extremely…read moreaccomodating

Had a friend to use them. They seemed to be very professional and kind, which is extremely…read moreimportant at such times. Thank you!

It is with the greatest of appreciation to the J F Bell Funeral Home Inc., that I write this…read morereview. My sister and myself met with Funeral Director T. Burks to pre-arrange funeral plans for our father whom was in Hospice and our mother whom was going through radiation and chemo treatments. T was very professional in explaining the aspects of the planning intracies and straight forward on the extravagances and rational necessities to help us come to logical decisions for our loved ones. The pre-arragement meeting was very informative for 1st time planners , non stressful and pleasant; due to no emotions being involved to ramp up pressure, both parents were still alive at this time. When Dad passed in September of 2018, J F Bell Funeral Home was the second call I received on that morning of his passing; Hospice was the 1st. T informed me that they would pick up Dad's remains within the hour, which they fulfilled. For the intial viewing by the family, Dad was looking very nice; clean shaven, nails clean and trimmed and a fresh haircut. Dad was presented very nicely at his Home going service with military honors. Eight months later in May of 2019 our mother went home to be with the Lord. Upon me notifying Bell of Mom's passing; I was assured by T that mom's remains would be picked up within the next hour and a half although she was in another state , that was fulfilled. At the familiy's 1st viewing of our mother, we were in awe of the way she looked. The work that Bell did on her nails, make up and the restoring of her facial likeness was impeccable. At the Home going service, Mom was dressed in a pink suit, Director Burks staff members Edward Jackson and John Booker wore pink necties to honor Mom and show support for her family. We sincerely appreciate the professionalism and compassion exhbited during our two most difficult experiences in our lives. Your business has survived since the early 1900s, you can not be in this profession for that long unless you have met the desires of your clients. God Bless H W

This place is all about the money. And they are prone to making mistakes (wrong vault). Just make…read moresure you have the money up front if you have no other choices. They have no consideration for your circumstances. I'd avoid if I were you!

They said we owed them $600 more because they misquoted casket price. She was already buried! They…read morewould not release to us money from insurance until we agreed!

When someone close to you passes away, all most people want is for the process of death care to be…read moreeasy. WA Heartman were all of the things for our family. We went to pick out a headstone and calculate costs. The staff was so very helpful and professional. I recommend.

From the owner: W. A. Hartman Memorials LLC, located in Charlottesville VA, has more than 75 years of experience in…read moregranite, marble and bronze monuments and memorials. We understand the importance of preserving the memory of loved ones, and our commitment is to those who work represents. We offer quality monuments and memorials to meet a wide range of needs, including: Government markers Memorial walls Beveled markers Slant grave markers Flush markers Cremation monuments and markers Bench memorials Infant gravestone markers We also offer repair services, ranging from chip repair and cleaning to graffiti removal and base resetting. At W. A. Hartman Memorials, we work for those who love and remember. Call W. A. Hartman Memorials today.

I have been utilizing Hill and Wood funeral services for almost 30 years. I'm of the opinion that…read morethe Hill and Wood management and employees are sincerely dedicated to providing excellent service to all folks during their grief and a truly difficult period in life. I've always found Hill and Wood to be very accommodating and willing to go the extra mile with a goal of providing their clients with a totally satisfactory experience. I highly recommend them for their funeral services.

Although this is a review I wish I didn't need to write, Hill & Wood did a nice job arranging…read morelogistics after my father's passing. when a life ends, it actually marks the beginning of a flurry of further details, forms, and other factors that require a steady, organized hand, and we got that here. Amy was very nice to deal with... very responsive and a good communicator. We had a final viewing of my dad here, and they did a nice job fixing him up to look presentable for our family. the location, which has been at this spot for decades, is centrally located and I guess my only note is the space feels a bit dated for what they do. but when you're mourning you want everything streamlined, and Hill & Wood did just that.