The staff here were extremely helpful and caring in my time of loss and sorrow. Everything was…read moreeasy for me, and the cost was very reasonable. I would recommend this business to anyone.

During this 2020 pandemic, Select cremation handled the cremation and all of the paperwork after my…read moremother's death. I was able to easily communicate with Steve by phone and then by email. We could not gather as a family, so did not need any of the traditional funeral home services. This professional, on-line funeral services met all of our needs with clear communication of costs.

The service was great. They were accommodating and has been updating me with all the pre…read morepreparations.

Thibadeau Mortuary Service was a real blessing for my family in a trying situation. Several family…read moremembers provided their urns at the last minute, and we were having the celebration of life in a different state than the original funeral home. We needed help quickly to accommodate family so they could get my mother's ashes before they left the area. Thibadeau took care of us at our convenience, we were able to drop off and pick up, a gentleman even helped me carry the heavy veteran's urn to my car. An experience that I expected to be awkward, was made comfortable by caring and respectful staff, on the phone, by email and in person. We will appreciate their kindness forever.

When my mother was put into Comfort Care, I had researched cremation services and pretty much knew…read morewhat I wanted before I interviewed (in person) four crematories/funeral homes. Two of them failed to disclose all their fees until I asked additional questions (based on my research), one of them was double the price of the other three, and the fourth one was Direct Cremation Services. I met with a gentleman named Kip, who didn't try to upsell me, and gave me a package that met my requests. The costs were significantly lower than the other three places. He assured me that Direct Cremation Services would take care of everything, and explained both the logistical process and the paperwork/payment process. When my mother passed away, on a weekend, Kip returned my (notification) call, emailed me the link to take care of the documents, and immediately send his team out to transport my mother's remains. He told me the paperwork could wait until Monday. Thereafter, everything went as promised, and I picked up my mother's "cremains" yesterday. An unbelievably smooth process during a difficult time. I can't recommend this place enough.

I chose Direct Cremation because of all of the positive reviews. Unfortunately, my experience was…read morevery different from what I read. Having never been through the experience of managing the passing of a loved one, I didn't know what to expect. I arranged for DC to provide services. A few days later I bunch of emails with tasks assigned out of the blue. I called to ask about them and was directed to my funeral director who told me those were optional. A couple days later I got a contract and a payment link. Again, I called to question and let the director know we wanted to have an urn for the ashes and that I needed everything shipped to me. Shortly after, I got a new contract and a new payment link. Days passed and I called again to get status. Still waiting. A few days later, I called again. Should be done by end of week. See a pattern? No contacts by DC. Every call was made by me. The end of the week came and I finally got a call. My loved one was ready to be picked up. Wait, what? I paid for shipping. " Oh yeah, that's what I meant". Really?? Anyway, the company provided the service I paid for but communication was non existent. I don't think I ever got a "sorry for your loss" from our funeral director. Given the industry the operate in, I would have expected a little more.

Appreciate the professionalism and compassion displayed by Neil Wong during such an uncomfortable…read moresituation. Was able to navigate me through the difficult process. Was very knowledgeable and made the experience less painful for me. My sincere thanks,

From the owner: Proud to be the first locally owned and operated low-cost cremation service in the Staunton,…read moreFishersville and Waynesboro area, Charlottesville based A Better Cremation, was founded to provide an affordable, timely, and simple cremation option for families in need. We offer our families everything necessary for the cremation of their loved one without all of the costs of a traditional funeral home by providing only those services that are essential. Our caring and professional team are all members of the local community. When you experience a loss know that we will take care of you and your family as if you were our neighbor, because you are.

I didn't use Teague in the end but appreciated talking to the general manager about our situation.read more

Teague did such an amazing job taking care of our dad's funeral. We had a difficult situation and…read morethe staff at Teague went above and beyond to comfort us and ensure a beautifully done service.