I have been going to Vanderbilt since I was a little kid with my father back in the day when they…read morewere located on Route 304. This family owned business epitomizes outstanding service that unfortunately is often lost in the age of big box stores. I would recommend this well-stocked hardware and paint store with the utmost confidence.

Always helpful. Great knowledge of all things hardware. A valued longtime members of the Rockland…read moreCommunity. If you want to help local community businesses, this is one you'll be happy you support.

Great service very helpful and terrific selection. A real paint store not just a hardware store…read moreselling paint

If you're not taking care of your paint project needs here you're doin it wrong !!!! These guys are…read moreamazing. Just walked in to take care of a basement paint project and they were super helpful and extremely friendly. In and out in 10 minutes and David even walked out with the paint to my car. I'll be back !!!!!!!!!!!!

This is a good store, but it seems like there's a problem with management. This is my go to store…read morewhen I need things from my home and I rarely don't find what I need but like many stores in the area they have big problems when it comes to being stocked for major weather events. I came to the store like many people looking to get ice melt and found a sign on the door that they would not have ice melt until 12 PM. So I went to a local Duncan's and bought some food and sat in the parking lot waiting to see a truck pull up and be prepared to get a reasonable amount and I sat there for nearly an hour and a half and then so people coming and going just like me that saw the sign and figured they would come back. Well after four or five minutes after the 12 o'clock mark, I noticed people walking to their cars from behind the store with bags of ice melt so I walked into the store and I spoke to a fella that was working in the paint department and he spoke to me and another fella and stated that well we really don't know if it's gonna come in at 12 o'clock or not. It might come in sooner. I might come in later and we were just OK with that because it was 12 o'clock at that time anyway so I hung around the store buying other products doing my policy of by in the smallest stores rather than going to the big stores like Lowe's and Home Depot. While I was hanging around talking to other customers and buying products, I noticed the fella at the paint department was taking orders for a person that just walked in the store just walked up and asked if you can get a couple bags of ice melt, and I was just really disappointed that that person saw me there knew what I was therefore looked at me talk to me and everything never told me that a truck had pulled up with the ice melt and then was apprehensive about taking an order from me because I had to get a paid slip from him to go to the front counter to get my salt. No, I'm not pitching a bitch or making a complaint but it's astounding to me that someone that works at the store would treat me in that manner and not just say hey listen just wanted to let you know that the ice melt came in and go grab a few bags and you can come in and pay for it. That is the mom and Pop feeling of a store and this guy ruined that because he should've had the courtesy of letting me know. Then when I get out in a lot as I'm going out and putting my ice melt in my truck, I noticed another van pull up with a skid of ice melt so it made me feel that they were either selling it out the back to certain people that they knew or they were just being flat out secretive about the shipment coming in either way it's not customer friendly attitude. I'm 69 years old and I've been going to that store since I was about 17 or 18 years old, not buying every single thing I ever needed there but knowing for well that when I needed something that place had it the day before I went in there and bought O-rings that nobody else would have because I knew you could go to Palmer Bros and they would have what I needed so I think people got on the stick and they got order more than they need of a product, especially in the middle of a season when you know there's gonna be other weather event events that people are gonna need the product

I had the best experience at this hard wear store. Reece I think that is how you pronounce her name…read moreand spell it. Needs a raise or a promotion. She exceeded my expiation as a costumer service person. She embodies the Palmer hardware expertise . She goes above and beyond she has knowledge of every aspect of the store up and down

Gabi at the Congers location was awesome to work with on a full order. Delivered on time and on…read morebudget.

This is the spot to go to for any home projects you're working on. The staff are always super…read morehelpful. Way better than going to one of the big chain stores. They've helped me with a number of projects including putting flooring down in my attic. They recommended a certain plywood and cut it to meet my attics dimensions. Everything fit great. I also had an issue with my washing machine. I brought the part in and the staff was able to remedy the issue for about $15. It would have cost me hundreds if I had a repairman come fix it.

This is for the owner of the store ( and jokes on me if he's the person that doesn't seem to care…read moreabout the customers ). I've never been to your store before but pass it on my way home from work . For almost 20 yrs. I was a regular customer of Benjamin Bros /Value Hardware before they closed down . What kept me loyal to that store wasnt their prices . It was the friendliness and helpfulness which should be a standard work ethic for customer service people. As soon as a floor person saw you there they asked if they could be of help after they said Hi... I guess you know where I'm going with this .. A younger man was helping someone by the paints and he was friendly with the customer. I got the older man ringing me out . He didn't say hello or ask to help me find anything when I saw him earlier in the aisles wandering right next to him. He was just as stone faced at the register . Why would I want to go back there and become a loyal customer ?? I'm writing this because I think it's a shame when a small business is being hurt unnecessarily .

Just before the storm, I went to buy a weather seal to make sure my doors were sealed. All was well…read moreuntil I realized I had bought the wrong product. I went back to get the right one today and explained the situation to one of the workers, who was more concerned with his phone text than with me as a customer. He proceeded to tell me, "Talk to my boss! If you want a refund," The Boss" told me there is nothing I can do for you because " I could not resell it since you opened the plastic bag" with an attitude. I think the whole weather seal was like $5.99. I told him not to worry about it. I am not a new customer. I live in the neighborhood. There is nothing about "Hometown" in these types of stores. I will take my business HomeDepot where I am not even questioned for a $5.99 item! And then they dare to complain when they go out of business or when they say we do not support small businesses.

Kind staff! I knew exactly what I wanted when I walked onto the nursery property and they were…read moreable to quickly direct me to the location of the plants that I was looking for. I think they were priced fairly and the plants I purchased were in good condition.

I love Red Hill I have shopping here for years…read more Beautiful flowers and plants for all season Staff is knowledgeable and helpful

I got all the stuff I needed, and the Owner is Excellent and I am Recommending this place to…read moreanyone needing a Friendly place to shop.

Great family business, have gotten top soil, Stella cherries tree, Blue berry bush and other…read moreproducts to name a few. very knowledgeable family. Tina is always sharing her knowledge to beginners like my self. we having been returning for years. i should have left this review years ago. shame on me!

Ed was awesome. I had a very small yet time consuming purchase and he was patient and very helpful…read moreto me! I really appreciated his advice and willingness to keep trying to find the best options available. I will definitely return and recommend!

Great service and knowledgable staff! Best quality and…read moreselection of trim in the area. The trim shop workers were very helpful and professional and willing to take time to make sure I received the correct material.