****Update**** go to their FB page for a link to make online appointments!!! Game changerread more

Longest wait to get my nails done and the place isn't even packed. The lady put glue on my nail…read morehalf way then placed the nail and put glue on top. Very unprofessional. The entire process is being rushed. Ben waiting half hour and nothing done yet. I'll be uploading updated pictures...hopefully the wait was worth it. update....very disappointed.

I went here as a walk-in getting a full set of acrylics. The customer service was great and the…read morenails I got were fantastic and what I wanted! I had Sophia as my nail artist and she did a great job with the nails between the shape and design. Both me and my friend went here and she got gel nails and was happy with her nails as well

I was in the area and needed a manicure badly because my powdered dip mani was cracking. As…read moresuggested, I hit up Gem to redo my nails. It was right before closing and they took me very quickly. My nail technician was kind and professional, and didn't rush me. He took his time and soaked my nails, and allowed me to take my time choosing the right nail color (I can be very indecisive). The salon also seemed very clean and the other staff were friendly. I'd definitely hit up again if I'm in the area.

The place is under new ownership and has received some nice upgrades. But the BEST part is that…read moreFelix is still here! He does the most amazing manicures. My dip with gel is always PERFECT and lasts forever! I highly recommend this salon! I was able to make an appointment online in advance but they were able to add a pedi I hadn't pre-planned. Nice and clean. Bright windows. Plenty of parking. Everyone is friendly. But most important-- my nails look fab!

Sold & renovated, now TR nails spa. Online appointment option still available, go to their FB page…read moreto navigate. Thankfully, Felix is still there to do my nails. Same menu of Services with a few notable changes.

A++ Lady Chi Chi…read moresat down and immediately knew what color I wanted when I told her Christmas red. I walked in without an appointment and sat right down to get started. I had a great little conversation when she was doing my manicure. The man doing nails next to our station was so kind and warm it was very refreshing. She offered to do nail art which I was actually looking to have done! She did a beautiful Christmas Holly design and I'm going back for 4 more designs in the next two months that we came up with for the holiday months! Definitely recommended!! Thanks Lady Chi Chi and Modern Nails!

I had gone there for several years. It was bought out. There is no professionalism in this…read moreestablishment since it was bought out. The past three times I have gone there I didn't see an adult supervisor. It was all young people on their phones no professional attire. My last appointment the girl said I was done. She didn't want to do the lotion and warm towel. Will not go back

It was my first time coming here and I will definitely be back. I got the most relaxing pedicure…read moreI've ever had. They have numerous nail polish colors to choose and offer complimentary beverages. It was very clean and updated. There is plenty of parking as it is in a complex with many other businesses.

Love getting my nails done here! From the skilled technicians to the beautiful color selection, and…read morechill atmosphere, I enjoy coming here for a bit of "me" time.

Gel nails only lasted less than a week before coming off. Called asked to fix at discounted rate,…read morelady on phone states they only guarantee gel nails for a week. Was very rude and yelled.

I came in to get a refill on my nails, Tina had an appointment and couldn't take me so I asked for…read moreHannah that was sleeping on the pedicure chair says, I'm to tired to do nails and went back to sleep. i said SO NOONE WANTS TO DO MY NAILS & LEFT! So unprofessional and LAZY!

I definitely got a fungal infection during pedicure. The service is fine. The place could be a…read morelittle cleaner looking. Massage chair remotes are very worn Won't be coming back.

I read the previous comment, but had already been to Kathys numerous times. This most recent time…read moreafter reading your comment, I asked to have the tub sprayed down with alcohol right before my pedicure. It was no problem at all. They always do a great job, so know Im able to cover both bases.

I've never loved my nails as much as I do after today's visit! There was a little wait at like…read more4:30p when we got out of work, but then Laura worked her magic - timely and efficiently - and I'm in love! I will definitely be back!!

This is a very nice place to get your nails done! The staff are very friendly and helpful. The…read moreprice was also very good.

Just moved to Lancaster and I was struggling to find a decent nails salon since I am so picky on my…read morenails. Followed Yelp's reviews to try out Avalon and let me tell you I am a happy camper now. My gel manicure said it all. I was treated very nice and professional by Max. He understood my needs and expectations. I don't like places where the technician pushing to be done with a customer, nor trying to upsell you to the point where your annoyed. I found that this place is the exceptional experience from what I have been trying. I also love the atmosphere and the well designed shop which doesnt have model hands pictures hanging allover the place. Overall, this place will have earned my business and I will definitely recommend to everyone else.

I have always wanted to get my nails done here as I attend a college near the location. I finally…read moremade an appointment. The accommodate all guests, whether you're a walk-in or if you made a reservation. I wish I knew the woman's name that did my nails! She was awesome. She was very serious and got down to business as soon as I walked in. I'm not usually one for small talk anyway, so I didn't mind that she was quiet. The only time she spoke was to ask about the service (what nail color, what length I wanted my nails, etc). I got a gel manicure and this was by far the best gel manicure I have gotten done professionally! She was very precise in not getting polish on my cuticles and if she did she would fix the mistake immediately. I was in the salon for about an hour. I loved that she took her time and was not trying to rush me out to get to the next customer. I would suggest going early afternoon or early evening because it does get busy around dinner time on the weekends. But, you won't be waiting for more than 15 minutes. Overall, this will be my new place I get my nails done! I made another appointment for another gel manicure, and this time I'm getting a pedicure because I saw the man that works there doing some of the customers pedicures, and it looked very relaxing and they do there best to accommodate you!

Very clean salon tucked back into the old Bonton Wing. I went to get my hair cut for my birthday…read moreso I came here because I went to get an outfit at the mall too. I had stylist Yolanda, she was so happy, very kind, sweet and took her time and gave me exactly what I wanted. The floor felt a little sticky, with a light smell of cigarettes in the room but overall just your normal salon. Thank you YOLANDA!

I was in a pinch when my straightener broke earlier this week and we were in Lancaster to go to the…read moreApple store and then to dinner at Amorette later. So, I definitely needed a blow-out. Yesterday it was also a very windy, rainy afternoon and evening so I really needed something done that would hold. The salon is not the best looking salon. It is what you expect for a mall salon. The place is clean but it could use some updating, especially the ugly, beige tile floor. On the plus side, I was able to get right in as a walk-in and they are very upfront about their pricing. The prices are low and reasonable (not the prices you find at high-end salons. I have my hair done by Nick. He was very professional in his demeanor. My hair is thin and prone to frizzing with humidity. I am also overdue to a keratin treatment so getting a nice blowout is difficult at this time. No matter. He used products to add volume to my hair and he did an excellent blowout. He did add some products that made the hair feel dry but not look dry and this was necessary to help the style hold due to the weather and my evening plans. My blow out held through walking around in intermittent rain and plenty of wind for 2 hours. ; ) 5 stars for Nick + 3 for the space / 2 = 4 stars