MoonDance Painting did an absolutely terrible, abominable, appalling, low quality job (for a high price).
MoonDance bills themselves as an "eco" painting company and presents their services as high quality painting, however they were anything but.
They began by subcontracting out to a wood refinishing "expert" to refinish our unpainted wood trim--the "expert" scraped off some of the old paint drips that were on the wood, didn't patch the holes, didn't sand or strip the old stain, put an uneven coat of oil on the wood and called it "refinished". When we expressed our concerns about the fact that the wood trim still looked terrible (and really no different than before), and that for $6000 we expected a bit more, the "expert" slapped some wood putty in about half the holes (not even bothering to sand them) and "fixed" the uneven stain by dabbing a darker stain in spots and making the wood look like it has chickenpox.
The MoonDance owner, Steve Stiles, took very little responsibility for the poor quality work of his subcontractor.
And yet, for some reason, we let MoonDance continue, hoping that the quality of the painting would be better.
It wasn't.
The painters did almost no plastering of holes/cracks/etc (despite an explicit promise from the MoonDance owner Steve Stiles to plaster all the large "problem spots" on the walls), they did a poor caulking job along the trim and proceeded to sloppily edge all of the wood trim, leaving a whole new coat of fresh paint on the newly "refinished" wood. In addition, they managed to paint 3 rooms with the wrong color, do the touchups of those same rooms with the correct color (you can bet that looked terrible!), and confuse flat wall paint with eggshell trim paint so that areas of the trim and ceilings now have uneven sheen levels. In addition, there were tons of paint drips on the floor, windows, and light fixtures, and on the first day one of the painters managed to step in wet paint and track it down the entire hall and stairway. Their edging of walls and ceilings was appallingly sloppy, large visible brush strokes, uneven streaky paint, and often missing whole areas of the edging, and some of the rooms (despite their promise of two coats of paint!) only got one uneven coat of paint. Getting them to come back and fix their work was like pulling teeth--every time they came back they fixed 1/3 of what we asked them to fix and left new damage in other areas (gauges in the floor from scraping up their spills, touchups with the wrong paint colors, etc.). I finally had to walk around after them while they worked checking every single thing and cleaning up after them. We've had them back three times to try to get them to fix the appalling quality of their work, and we have yet to get to what I would consider an even acceptable paint job.
Overall it was a terrible experience. I don't recommend using MoonDance Painting. If painters were licensed, they would lose theirs. I would never use them again and I would NEVER recommend them to anyone. read more