Scheduled a Corporate event with Marios back in July for an October date. At the time of the…read morescheduling a bounce house was thrown in at no charge. The day of the event no bounce house was delivered. I have contacted Marios business 2 times via email since 10.23.25 with NO response, today is 11.12.25.

Very persnickety about how you must make an appointment with them. OK, not a huge deal. Finally…read morecleared a date they had open and they sent me an invoice that didn't reflect the length OR time I had requested. Obviously the system they're so stuck on isn't as great as actual communication... so I contacted Mario again (who was never what I'd call either polite or rude, just kind of bored and indifferent) and they finally sent an invoice with the time window and length of party I had requested. Arrived on time the day of, and set things up as we had discussed. (The reasons for 2 stars). The kids were on the truck playing games and I was sitting in the shade at the picnic table with the other parents and after 2-3 hours Mario approached and said they'll be packing up soon as they have another party after us and could I pay now. I was a little taken aback as I had paid half the total as a deposit for a 4 hour party. So I "asked" him hadn't I scheduled 4 hours? He said no. Now, beginning to get a little perturbed I told him "yes sir, actually I did", and also reminded him I specified the arrival and departure time. He proceeded to argue with me, in front of all the other parents mind you, that I was wrong and they had another party to get to. All I could say was "you need to look at your invoice" after a few minutes he stormed away with the look in his eye of "OK buddy, I'll SHOW you you're wrong". Two minutes later he walked back up to the table and just said "I'll tell the crew we're leaving at 5". No apology or my mistake, you were right. So now I'm wondering just what kind of business is he running here. I entered the truck and saw all the TVs filled, but one of my son's guests playing on her phone... which didn't add up. We had invited the number of guests based on the number of TVs he supplied. So I asked my son to identify his guests and it turned out Mario had brought some kid with him, that had taken up one of the TVs for the whole three hours they had been there (so far). When I politely mentioned to the crew (which was difficult as I was fairly pissed off at that point) that I had guests who weren't able to play and this kid who was not a guest was taking up a TV, they just said "yeah, he knows to get off if someone needs the station"; But did nothing... I had to say to the boy myself: "hey I'm sorry, but I'd like my guests to get to use the game truck that I'm renting" and he did, at that point, (with 25% of the party left) relinquish the TV. I had fed the crew pizza, offered them cake, and (even after all the frustration) sent them off with a tip... Even though I felt I didn't even REALLY get what I had contracted in my opinion. Two stars for showing up on time. Kinda generous, in my opinion, all things considered. I do not recommend. Upon seeing this review, Mario texted my personal cell with the message below. Obviously a class act. You want this guy around your kids? Not me. Reduced review to one star.