This was a great experience and we now keep their business card on the fridge for future reference. Shortly after moving into our new home, our gas oven was filling the kitchen with gas, which prompted our neighborhood to then fill with emergency vehicles - quite a way to meet the neighbors. We feared that we would need to replace a $2500 appliance. I stopped by Moore Appliance to see if this is something they could take a look at. They set me up with an appointment for the next day "between 12 and 5." The technician called at 12:00 to let us know he was on the way, and he arrived about 10 minutes later. He immediately determined the previous occupants used oven cleaner, which clogged the burner and the gas intake. He explained you should not use oven cleaner on a gas over for this reason. He cleaned it out, tested the oven several times, and answered all of our questions. Super helpful, very professional, and much cheaper and easier than replacing the oven. read more

We had a service call today from your representative, Jay. He was punctual, pleasant and totally professional. We had an annoying problem with a Samsung refrigerator ice maker, bought and previously serviced by Sears. Their service was so poor we actually cancelled our Sears credit card because of the experience. Jay not only repaired our problem he also showed us possible corrective measure for future use. We are totally satisfied and plan to refer all appliance problems to your company, Thank you for providing such good service! G D Smith. Pinehurst, NC read more

We are first time owners of a gas stove. We had a concern and reached out to Moore Appliance Service. The associate that took our initial call was very professional, helpful, and even made note that we'd be around if they should have a cancellation. True to her word, she did reach out and we were able to be serviced a day soon. The technician was very helpful, walked us through some best practices of having a gas stove and quickly addressed our concern. read more

very poor quality service and extremely expensive when they leave you without quality repairs then telling you that the manufacturer said it's ok with them read more

Moore Appliance Service - Appliances & Repair Near Me - Southern Pines, North Carolina

They arrived on time and took care of my problem right away. They noticed that some thing else needed to be addressed that was not part of the service call and because they took care of my problem so quickly they helped me out with some thing else that also was a fast resolve. I Now have them on speed dial for future use! read more

Moore Appliance was prompt in sending out Cameron, who diagnosed the problem immediately. The necessary part for our dryer was in one day later and again Cameron was there to install. He was very professional and represented Moore Appliance well. read more

I had routine maintenance done on my frig and dryer using the combo special that they are currently offering. The guys were prompt and did a very thorough job on the two appliances. They also troubleshooted and serviced a dryer vent issue in the crawl space. I would highly recommend Moore for appliance maintenance and repairs. read more

Great service from Moore's tech. He was willing to talk me through a possible fix to my microwave (since I knew how to tear it down and had the replacement part needed, but was stuck on what to do next) which I will be trying tomorrow when I have plenty of time to DIY. I've used them in the past for repairs, which have always been done professionally--right the first time--and will continue to use Moore any time I have an appliance service need. Great people! read more

I would give Moore Appliance more than 5 stars if I could. The technician, Jay, was very knowledgeable and professional. What impressed me the most was that Jay returned at no extra cost a few days later when part of the problem reappeared. I highly recommend Moore Appliance. read more