Incompetent, unprofessional, and callous. It's obviously not a hotel, however the conditions are appalling. The women are rarely let out of their cells, yet the men roam more freely. Mace is excessively used to the point that your eyes burn just from being inside. I have a huge concern about the amount of men that are in the women's area. There is no need to have 3-4 men "guarding". Mr.Rodriguez in particular clearly has emotional issues he enjoys taking out on the women. It's obvious he enjoys the job because he can exert control. He is not there because he believes in rehabilitation. His actions I witnessed for a short period of time made me physically sick. It was no shock to me to learn that a woman died there not too long ago, due to being ignored and treated as a burden. Shame on you Moore county. They can't even be bothered to pick up a phone let alone provide basic life saving medical care. There were a very small amount of officers who appeared to actually be making a difference in people's life, such as Mr.Frye. It's evident he genuinely cares about recovery and how he can help others. However, any efforts are waisted at this facility. I would legitimately rather go to Alcatraz or Guantanamo than Moore County. read more

Service was impeccable and the food outstanding. My stay was unplanned but I was very impressed with how smooth and quickly my room was ready. The accommodations could use an upgrade but the staff made up for any shortcomings. Also the Christmas tree in the lobby is stunning. Will definitely return! read more