Don't use their pickup/ drop-off when getting service done. Gave them the location of my…read moregirlfriends work and her name as they needed to see her for the keys. They couldn't find her building, and called me 3 times for assistance. Big sign at the road, signs on doors stating which office was hers. Said they went in and asked for me, when they were supposed to ask for her, but she says they never came in her office. When they finally did arrive, the pickup guy was very rude, and caused a scene with security. When they came to drop it off, they didn't even go in the building, just gave the keys and receipt to the security guard. No reason for anyone to see what we paid to have our vehicle serviced. They also didn't return our lugnut key or the spares we had. I have taken it in personally for service and collision work, and didn't have these issues.

THIS PLACE IS SEXIST, SELLING THE CAR TO A MAN OVER ME WHEN I HAD THE CASH & THE APPOINTMENT!!…read moreAVOID THIS BUSINESS IF YOU'RE A YOUNG WOMAN LOOKING FOR A GREAT CAR. THEY'LL SELL IT TO A MAN AND SCREW YOU OVER 2 MINUTES BEFORE YOU ARRIVE!! I had an appointment for 4 days. I'm on my way to my appointment and they texted me and asked if I was coming still, I was downtown frankenmuth. When I arrived the manager corby told me they pulled the car out front for me, yet he let someone test drive it "he just pulled off the lot" is what I was told as soon as I got there. They begged me to wait, then he came back and bought it! I had the money for the car IN CASH!!! WHATS THE POINT OF AN APPOINTMENT IF YOU'RE GOING TO SELL IT OUT FROM UNDER ME? I'm very upset, no I don't want to look at a different car, thanks for asking. I won't be doing business with you ever because of this experience. Edit to update they've called me 3 times telling me the car was mine just come in and talk to them and each time I returned the calls it was unanswered. Since I don't have a car right now, my husband works and my brother in law has to drive over an hour to get me to the dealership, you would think they'd answer my call. I wrote them an email and now the car has been sold. This dealership sucks lol do not do business with them!!! Tim, Corby, Lisa all of you suck for the way you've continued to screwed me over.

The owner or manager did everything he could to take care of us and make us happy!! Our salesmen…read morewas not very talkative and didn't seem like he'd been doin it very long, but he did get us an awesome deal!!

Got a 2013 Ford Escape from Jimmy be careful with these guys had it over a year now 3 months into…read morehaving the car I paid 7,500.00 for the first problem 300.00 dollars ok that's fine 6 months 4,500.00 transmission now can't drive it on highway mechanic or no shop can't figure it out on top window didn't work on passenger side no air conditioning for 7'500.00 I brought myself a lemon I will never ever come there again stuck paying for a piece of crap thanks Burt Watson

I bought a vehicle from Conner at Bay City Motors. Everyone was extremely nice and helpful. Even…read moreafter the purchase, we had some concerns. Conner had no problem having his mechanic look at it even though he was not required to. The 2008 Ford runs well. The process was easy and enjoyable. I recommend anyone looking for a good used vehicle give Bay City Motors a go.

These guys are awesome! Great price, quality job that I am over the moon happy about. Al was my…read morehandler and was very responsive and on top of things. Came to the house fixed the dent in my crz, the fit is great, the paint matches perfectly and I nor my wife were inconvenienced in the least. One very efficient, effective, quick and satisfying process from all aspects. If you need body work done, you'd be insane not to give them a shout. Ask for Al

Cam and Zach are amazing at what they do! Good work guys! Would definitely recommend to friends and…read morefamily. Plus they offer financing which was a big help for our MB E350.

We had to have alot done to our truck before a weekend getaway and we were to take our camper…read more They got our Silverado done with plenty of time to spare!! My husband was VERY pleased and said it felt like a new truck!! They are very nice and understanding. And did GREAT work!! We will be taking our vehicles there from here on!! Thank You Gales!!

This service was performed months ago but I like to make sure everything is good before reviewing…read more The techs here had a lot to figure out with my vehicle but they went above and beyond working this out. The cost of my service was 1/3 of what many other mechanics quoted me and almost 6 months later it's working like a charm. Thank You all for giving me top-tier service.

I was in two years ago and needed to get my air condenser completely replaced. Now, I am left with…read morethe same problem that brought me into Dex originally, and am told by a new auto service center that I need it replaced again and the previous replacement was very shotty, low quality work and equipment and that is why it went to shit in less than two years from when Dex replaced mine. Sucks, a lot of money.

Morgan's has been servicing our cars for 20+ years, and does an excellent job. They are…read moreexperienced, honest, knowledgeable, professional and friendly. Highly recommend!

Morgan's has something rare in this world, mechanics you can really trust. Nick is amazing! I'm…read morestarting to think I can't move away when I retire because I can't afford to lose Morgan's Auto Repair. They do great work and have reasonable prices. Best of all they won't fix anything that doesn't need fixing. Bottom line: Morgan's is AWESOME!

You cannot match the level of service and integrity at Garber Ford Bay City. We worked with Parys…read moreand Phil, and they are both incredible and go above and beyond for their customers. I was apprehensive about jumping into electric vehicles and I was considering a lot of different options, and they answered my many questions and were so patient and well-informed. It's rare to receive this level of customer service. They are completely trustworthy and an absolute pleasure to work with. You are in very good hands at Garber Ford.

We have had a truck at Hagen/Garber in the service department for almost 7 weeks. They have been…read moreawful about communicating with us what is going on. When we called today, the the one gentleman said that he hadn't talked to the service person yet to find out the next step. We've been without a vehicle this whole time. We are very unhappy FORMER customers.