Had a leak in the basement, coming from the kitchen sink drain. Called these folks and they came…read morethe next morning. Josh called day of and said they could come a little earlier than the appointment window, which worked out fine. As I suspected the 60-year-old drain pipe had a hole, actually a crack when he pulled it off. He fixed it right up, and though we know the rest of the pipes, original to the house, will need replaced eventually this got us going again. Price was reasonable for what it is. Service was great.

Called for a simple shower facet install, $850 quote is $400 more than the next highest quote. What…read morea rip off!

Very professional and efficient. Quick, friendly and great service. Competitively priced. All…read morehard to find qualities these days!!! Will use them again for my plumbing needs.

From the owner: We have over 10 years of experience in the plumbing and drain business. We strive to be the most…read moreupfront and fair priced company on the market.

Tamir responded to my inquiry very quickly and scheduled a visit very quickly. His prices are very…read morereasonable and he doesn't try to upsale anything unnecessary. He was very patient in explaining everything to me. I highly recommend Tamir and will call him again if I have any other plumbing needs in the future in the Columbus area

From the owner: We specialize in comprehensive sewer and drain cleaning services, including kitchen sinks, vanity…read moresinks, tubs, toilets, downspouts, main sewers, grease traps, gutters, and even camera inspections. With every job, we focus on delivering high-quality work that is thorough, reliable, and built to last. Our team takes the time to do the job right the first time, using professional equipment and proven methods to ensure your drains stay clear and problem-free. Services start at just $79.99 per drain, and every job is backed by a 30-day guarantee—because your peace of mind matters to us.

Friendly, great service, prompt, and great price. I have a temporary port-a-potty for my build, and…read moreA2Z came out to change out the liquid. When I shared that the original liquid had evaporated, they explained how I could prep it so that they could come in and get it where it needed to be. It's now in much better condition for my builders!

A 2 Z was quick to respond to my email estimate request. The pricing was the most competitive in…read morethe area. Their customer service was friendly and prompt when returning the initial call with my questions. The serviceman was very knowledgeable about septic tank systems, gave me advice on keeping it running properly, and was also friendly. I highly recommend their services.

We had a septic issue and these people were excellent! Father and son squeezed us in on a Saturday…read moreand saved a potential disaster. They will always have our loyalty! Thanks to Guy and his son!

Awesome is all I can say. We had a septic issue and of course it happened on a Sunday night. I…read morecalled Bob's Septic Tank service, because I remembered Bob coming out to our house when I was a kid and doing all of our septic work. I left a voicemail message on Sunday night. Low and behold we received a phone call 7:30 am Monday morning. We were put on the list first thing and they were at our home by 8:15. In and out in about an hour. It's nice to see they are still providing great service after all of these years.

Very nice guy but way overpriced. He conveniently decided that the vac truck was necessary (an…read moreextra 200 dollars). He didn't even use the vac truck and still charged me the 200 dollars. Overall the cost was 600. The materials were less than 100. This guy is a rip off. Don't use him.

Didn't pump all holding tanks, refusing to come back out without another $265. We had the septic…read moreinspected and the report states it's full. Now I will have to pay another company to come empty it. A complaint has been filed with the bbb.

I was referred to Zoom Drain by Transit and Flow for jetting and a camera inspection after a…read morebasement backup issue. The technician told me he could not get past 45 feet of line and suggested there was a collapsed pipe in my yard. I was verbally quoted a repair in the $6,000-$18,000 range. Before committing to a repair of that size, I obtained a second opinion. The second plumbing company cleared a blockage and provided video confirmation that there was no collapse or structural damage. Based on the major misdiagnosis, I requested a refund under their advertised 100% satisfaction guarantee. Communication was slow, and I was made to feel like the video proof I provided from the second company was insufficient (even though it was time stamped, dated, and I shared the invoice summary). I initially received only a partial refund. After multiple follow-ups and escalation to ownership, I was ultimately refunded in full. I'm sharing this so others (especially first time homeowners) understand the importance of getting a second opinion before approving major excavation or high-cost repairs. While the final outcome was a full refund, it required time and persistence to resolve.

Plumbing Service on 8/2/2025…read more I am writing to formally express my dissatisfaction with the plumbing service I received from Zoom Drain on August 2, 2025. I contacted your company for three issues: 1. A clogged drain in my walk-in tub 2. A replacement for the tub's drain stopper 3. A small leak under the kitchen sink I was told there would be a $200+ service charge--regardless of whether any work was completed. That should have been my first red flag. When the technician, Eric, arrived, it quickly became clear that he did not know what he was doing. Not only did he fail to resolve any of the issues, but he also managed to make the situation worse. As for the simple task of replacing a drain stopper, I was told it would require an entirely separate visit. Seriously? This is unacceptable. I paid for a service and received nothing of value in return. There was no resolution, no professionalism, and certainly no reason to justify the cost. I trusted your company to provide reliable service, but this experience has felt like nothing short of a scam. I will be sharing my experience publicly so others can avoid the same mistake. Use this company at your own risk.